Safeware's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Safeware

4.2

About this business

Location details

5700 Perimeter Dr Suite E, Ste E, Dublin, OH, 43017, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.21,072 reviews
Select a rating
Mark Summerson's profile image
Mark Summerson 
7 years ago

I had a crack on the lower left part of my laptop screen, causing everything to glitch. With my warranty through SimplyMac, Safeware was able to quickly fix and ship it back at no additional cost to me in a very short amount of time. I am beyond satisfied with the work they have done along with keeping me up to date with everything they were doing to fix/ship my laptop. Thank you so much for the outstanding service!! Highly recommend!! 11 stars 

Business response:

Hello Mark, thank you for letting us know! We're happy to hear that you've had such positive experience with our team, regarding your laptop. Please feel free to reach out if we can do anything else to assist in the future. Thank you for the feedback, and have a great day! 

Kenneth Abarra's profile image
Kenneth Abarra 
recommend  Recommended
7 years ago

I purchased a new phone earlier in 2017 and I figured that a warranty would be a smart thing to add on. When my charger became unusable because of water damage, Safeware was able to reimburse me the price of the charger once I purchased a new one. Knowing that whatever I do to my device and it's accessories is covered is a great feeling. I strongly recommend Safeware when it comes to electronic devices, their coverage and customer service is unmatched. 

Business response:

Hi Kenneth, thank you for letting us know! We're happy to hear that you've had such positive experience with our team, regarding your phone charger. Please feel free to reach out if we can do anything else to assist in the future. Thank you for the feedback, and have a great day! 

Therese Laurdan's profile image
Therese Laurdan 
7 years ago

I bought a Safeware Protection Plan on a PC that I purchased for my job. After about 8 months of running just fine, the PC went kaput. I contacted Safeware and they determined that the cost of the shipping and repair would be more than just replacing the PC, so they said they would send a check as soon as the old PC arrived via FedEx. The process was painless and everyone was friendly. My only "beef" would be that the whole process took a little longer than I would have liked. Since I work from home, and every day that I don... read more

Business response:

Hello Therese, thank you for letting us know! We're happy to hear that you had a positive experience with our team, regarding your PC. Please feel free to reach out if we can do anything else to assist in the future. Thank you for the feedback, and have a great day! 

Leslie Tomlin Pohlmann's profile image
Leslie Tomlin Pohlmann 
7 years ago

This company has been great! My dog ate my furniture! No joke! I bought insurance through the company we purchased the furniture through and it covered pet damage which is exactly what we were looking for. They sent a tech out to inspect and within hours of him assessing it approved a replacement of our furniture. Fast, easy to work with and such a great insurance plan! Thank you! 

Business response:

Hello Leslie, thank you for letting us know! We're happy to hear that you've had such positive experience with our team, regarding your furniture. Please feel free to reach out if we can do anything else to assist in the future. Thank you for the feedback, and have a great day! 

Brooke Thomas's profile image
Brooke Thomas 
recommend  Recommended
7 years ago

I have been very happy with my Safeware 4 year warranty. It is almost up and my Apple Macbook most recently had issues costing over $500. Safeware approved my claims and fully reimbursed me for all repairs I had done at the Apple store. Their protection plans have put my mind at ease and I know I will be taken care of. Thank you for such a great experience! 

Darlene Kenney's profile image
Darlene Kenney 
recommend  Recommended
7 years ago

The company was easy to work with and quickly resolved my issue with no problems. 

Beth Christman Russell's profile image
Beth Christman Russell 
7 years ago

We purchased a MacBook Pro for our son when he was a freshman in college. He's in his junior year and his charger decided not to work DURING FINALS WEEK! I purchased another charger for him immediately and learned that Safeware warranty would cover the cost of the new charger. I'm sure glad I purchased this plan! 

Business response:

Hello Beth, thank you for letting us know! We're happy to hear that you've had such positive experience with our team, regarding your son's MacBook Pro. Please feel free to reach out if we can do anything else to assist in the future. Thank you for the feedback, and have a great day! 

Armani White's profile image
Armani White 
recommend  Recommended
7 years ago

Love Safeware! Robert Bosley was great and made it easy to make claims and communicate with the people who serviced my laptop, and Apple. Highly suggest this for anyone who is accident prone like myself. 

Business response:

Hello Armani, thank you for letting us know! We are happy to hear that you had a positive experience with Robert and our team regarding your laptop. Please feel free to reach out if we can do anything else to assist in the future. Thank you for the feedback, and have a great day! =) 

Sam Werneke's profile image
Sam Werneke 
recommend  Recommended
7 years ago

No hassle in getting a new macbook charger when I needed one. Great to have them help me out, very nice people. 

Frequently asked questions about Safeware

How is Safeware rated?

Safeware has a 4.2 star rating with 1,072 reviews. 

When is Safeware open?

Safeware is closed now. It will open at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com