This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Safeware
- Insurance
- Dublin, OH
About this business
Location details
5700 Perimeter Dr Suite E, Ste E, Dublin, OH, 43017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Initially, there were some rough patches. I had to contact them twice on their website before I got a response to my initial questions. (This was using their "Contact Us" page.) After the claim was filed, however, communication was always quick and thorough (ex. if I missed a phone call, I'd get an email letting me know so). They never argued with me and were always polite. I'd particularly like to shoutout Liz Boyd and Robert Bosley for their help. Would definitely buy insurance for them when I buy my next laptop
Business response:
Mackenzie, we are happy to hear that you were pleased with your experience with Safeware! Let us know if there is anything else we can do for you.
RecommendedEfficient with assisting me with a claim for my apple MacBook. Immediate responses and quick to send reimbursement. Very helpful!
Business response:
Christina, we are happy to hear that you had a positive experience with Safeware! Thank you for letting us know. :)
Safeware was very efficient. They provided me return authorization with fedex. Then they were quick to respond to my claim. I was reimbursed for my laptop.
Business response:
Dale, we are happy to hear about your experience with Safeware. Please let us know if there is anything else we can do for you in the future!
I had a great experience contacting them to get a replacement for my broken laptop charger. I heard back from the moment I submitted the claim within 24 hours. Within a week, I have my replacement charger on the way. Plus their new electronic reimbursement system is very convenient for me. Thanks, Safeware!
Business response:
Inez, we are happy to hear that you are pleased with your Safeware experience. Please let us know if there is anything else we can do for you!
Overall happy with the results of the service I received from Safeware. My claim was delayed by more than 2 months due to an issue with my adjuster, but after I called Safeware again Tabitha was very quick to help and get my claim resolved. Very happy with the service she provided and I will most likely purchase services from Safeware again.
Business response:
Hello Nouman, we are happy to hear that you are pleased with the service you received from Safeware and that Tabatha was able to help you out. Please let us know if there is anything else we can do for you in the future!
They were extremely helpful in allowing me to get my school laptop fixed in time! They were also very quick to respond to my questions and gave answers that were extremely helpful!
Business response:
Ashton, thank you for letting us know your positive experience with Safeware! Please let us know if there is anything else we can do for you in the future. :)
Mr. Geron called us to let us know he was coming. It was within the window of time that they had previously told me. He replaced the damaged leather panel on my couch with an excellent result. It looks great, really better than the ones on the other two seats. We are very satisfied. It took a long time, too long to get the replacement part but it is now completed. Thank you.
Business response:
Diane, thank you for letting us know your positive experience with Safeware! Please let us know if there is anything else we can do for you in the future. :)
I've filed at least 5 claims with Safeware, and each time my claims have been handled promptly and professionally. The claim specialist Sarah has been particularly great to work with. I will always purchase a warranty with any new furniture purchase because I have gotten a huge return on my investment. No regrets! This is a great company.
Business response:
Becky, we are thrilled to hear about your positive experience with Safeware. Don't hesitate to reach out if there is anything else we can do for you!
I had a wonderful experience with Safeware. As a student studying 6 hours from home, when my laptop crashed I was devastated and was afraid I would not be able to afford my laptop getting fixed. After contacting Safeware, they not only congratulated me on my internship, they were very accommodating and quick in getting me my reimbursement. I definitely recommend their services!
Business response:
We are happy to hear about your experience with Safeware, Kelly! Please let us know if you need anything else in the future.
Frequently asked questions about Safeware
How is Safeware rated?
Safeware has a 4.2 star rating with 1,072 reviews.
When is Safeware open?
Safeware is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com