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Safeware
- Insurance
- Dublin, OH
About this business
Location details
5700 Perimeter Dr Suite E, Ste E, Dublin, OH, 43017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedI use Safeware to insure my MacBook Pro 15" Retina Display. I have made three claims within the past three years, all of which were handled extremely quickly and professionally. The first claim was filed to fix my keyboard, which began failing. Safeware instructed me on where to take my MacBook and completely covered the cost of a new keyboard. The second claim was filed because I spilled juice on my laptop and the keys were sticking. Safeware instructed me to take my laptop to an Apple store for repairs. Apple ran diagnosti... read more
Business response:
Thank you for sharing your positive experience with us Dianna! Please let us know if there is anything else we can do for you in the future. :)
We had a problem with the freezer part of our refrigerator and had trouble with the concern who was supposed to fix it. When we contacted Safeware directly, the wheels began to turn very quickly. Samella connected us with someone who could fix the problem under the terms of the warranty and we now have a fully functioning freezer. Good Job, Samella! And thank you for being there, Safeware!
Business response:
Jan, Thank you for sharing your positive experience with Safeware. Please don't hesitate to reach out if there is anything else that we can do for you in the future!
We had an issue with our dishwasher and placed a service call. As it turns out the part of the dishwasher that needed replaced was a non-replaceable part. Barbara was our claims specialist and she was very responsive and knowledgeable.Safeway is sending us a check for the price that we paid for the dishwasher. From my experience I would definitely recommend Safeway to anyone requiring an extended warranty contract as the process was simple and hassle free. Thank You Barbara!
Business response:
We are happy to hear that you have enjoyed your experience with Safeware. Please don't hesitate to let us know if there is anything else that we can do for you in the future. :)
worst furniture warranty company ever. do not waste your $ . 3 different claims not 1 covered.
Business response:
Anita, we are sorry to hear that you are dissatisfied with your experience. Could you please provide your claim numbers so that we can provide a resolution? Thank you!
I cant say enough positives about my experience with Safeware, our couch has had a short since day one and we had left it alone after contacting the furniture store & they came by and tried to fix it and it didn’t work. It was one of those things that if you kicked it just right it would work. Around a year and a half later another part of the couch actually became problematic as the staples started to come through. We called Safeware and immediately got a response they requested pictures and within 12 hours of receiving the... read more
Business response:
Yuliya, thank you for sharing your positive experience with Safeware! We are glad to hear that you were satisfied with the service you received. Please feel free to let us know if there is anything else that we can do for you in the future! :)
We purchase this insurance on our leather furniture we purchased from DT McCall. Not only was the furniture expensive but so was the insurance. First and only claim was a nightmare and even though the SAW rep said he was going to recommend a new back and repair of the furniture the claims clerk at Safeware did not take the recommendation and said “based on the pictures” it was normal wear and tear. Really, less than 3 years old. This insurance and company is a total waste of money in my opinion. Terrible experience. Oh yeah ... read more
Business response:
Hello, Helen. Could you please provide your claim number so that we may investigate your situation more? Thank you.
Excellent method to get a new couch cushion for absolutely no cost to me. Very thorough with verifying we received our product in a timely manner. It is a wonderful program!!
Business response:
Kathy, thank you for letting us know your positive experience with Safeware. Please let us know if there is anything else that we can do for you! :)
My MacBook screen completely stopped working a few weeks ago. I am an architecture student so a working laptop is imperative! I purchased Safeware when I purchased the laptop and I am very happy. I was able to get my laptop fixed promptly and had no issues!
Business response:
Andi, thank you for sharing your positive experience with Safeware. Please let us know if there is anything else that we can do for you in the future. :)
I'm a student and I use my MacBook all day, everyday. When I dropped it and broke the display, Safeware was very quick to respond to my claim and get the issue resolved quickly with no complicated hoops to jump through. The coverage lasts longer than others and the best part is my computer was still repaired at an official Apple repair facility! Having Safeware gives me peace of mind so I have one less thing to worry about as a busy college student, I would recommend!
Business response:
Andrew, thank you for letting us know your positive experience with Safeware. Please let us know if there is anything else that we can do for you in the future!
Frequently asked questions about Safeware
How is Safeware rated?
Safeware has a 4.2 star rating with 1,072 reviews.
When is Safeware open?
Safeware is open now. It will close at 6:00 p.m.
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