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Safeware
- Insurance
- Dublin, OH
About this business
Location details
5700 Perimeter Dr Suite E, Ste E, Dublin, OH, 43017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bought $4000 piece of Furniture that lasted less than a year. Paid $500 for a warranty that didn’t cover or follow through on their warranty.
This has to be the slowest place ever! Ive not had any good dealings with this company. I currently have 2 OPEN claims and you never hear back from anyone. You always have to call them. On one of the claims they have rescheduled the technician to come look at the furniture THREE times already!!!! Ridiculous!!!
Business response:
Hello Jennie, we are sorry to hear about your experience. Could you please provide your claim numbers so that we can provide you with a resolution? Thanks!
RecommendedRosie Lane handled our claim! She was so helpful and our doodle damaged leather cushion cover has been replaced. We are so happy we purchased the safeware policy!! I highly recommend. Thanks Rosie!
Business response:
We are happy to hear about your experience Susan!
We would definitely recommend safeware when it comes to protection. Michelle D. helped us on our claim throughout the entire process. She was great at explaining all of our options and helped us determine the best way to go. She was easy to get in contact with and was very thorough and consistent in her communications between us. Michelle really had our best interest in mind. It was extremely nice being in contact with one person throughout the process instead of being routed to different people and having to explain our sit... read more
Business response:
Katie, thank you for sharing your positive experience regarding Michelle and Safeware!
I would recommend Safeware to anyone who needs warranty work completed. I purchased 3 extended warranties for my Best furniture. I put in the 3 claims and have received the warranty work on the furniture and extremely satisfied with the workmanship. I would also like to thank Pam Anderson and Rebecca Underwood for the exceptional customer service they provided. I would also like to thank the guardsman Duane who actually completed all 3 claims within 2 hours.
Business response:
Patty, thank you for sharing your positive experience with Safeware, Pam, and Rebecca!
Amy Rivers from safeware was very helpful on resolving my issues with my couches. I would recommend her and safeware to everyone.
I was very impressed with the entire experience of dealing with KIMBERLY- My CLAIM MANAGER. My 2-year-old ELECTROLUX DRYER needed repairs. Within 3 days, I spoke to KIMBERLY and began the claim process. It was handled efficiently and in a timely manner. I could not be happier. I ended up with a new dryer, and had to pay tax and delivery charges only. It was a WIN-WIN SITUATION. I would highly recommend SAFEWARE to anyone considering purchasing any type of warranty. I have always been a huge proponent of warranties. To deal w... read more
Business response:
Rosalyn, thank you for sharing your positive experience with Safeware and Kim!
Safeware , was absolutely amazing! I will recommend them to Friends and Family. What really amazed me the most is how prompt they worked with giving you a live Rep . A Rep that is very knowledgeable about the company and your claim. Not once did I ever feel rushed off the phone . Not only did they take care of my claim ,but service was prompt too!! Thanks A Million
Business response:
Sarah, thank you for your kind words. Please let us know if there is anything we can do in the future for you!
We filed a claim with Safeware. I had an ink stain on a fairly new chair. Safeware sent us a cleaning kit to try and remove the stains. Kit worked fairly well but not perfect. Safeware rep asked for pictures which we supplied. A decision was made by Safeware to replace our chair. We are very pleased with the service provided by Safeware. A quick resolution. Thank You.
Business response:
Mark, we are happy to hear about your experience with Safeware!
Frequently asked questions about Safeware
How is Safeware rated?
Safeware has a 4.2 star rating with 1,072 reviews.
When is Safeware open?
Safeware is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
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