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Safeware

4.2

About this business

Location details

5700 Perimeter Dr Suite E, Ste E, Dublin, OH, 43017, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.21,064 reviews
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Sandi Brown's profile image
Sandi Brown 
recommend  Recommended
5 years ago

I had a problem with our couch and I contacted Safeware and was contacted right away. They were so nice and they are fixing the problem. Thank you Safeware! 

Business response:

We are so glad to hear about your experience, Sandi! 

Sherry Matthews's profile image
Sherry Matthews 
recommend  Recommended
5 years ago

Wow !! Definitely worth purchasing!! Had a problem with my recliners spoke to a wonderful lady Pamela Anderson. She resolved everything . Thank You Safeware !! 

Business response:

We are glad to hear about your experience, Sherry! 

Glenna Tedeschi Boaman's profile image
Glenna Tedeschi Boaman 
recommend  Recommended
5 years ago

I had difficulty uploading the photos, and had to call customer service. Once that was accomplished everything went very smoothly. The company kept me notified as to when the technician was coming, he called 15 minutes before and was very polite, clean and courteous. I am satisfied with the repair made to my table. 

Business response:

Glenna, thank you for sharing your positive experience with Safeware! Could you please provide us with your claim number? Thanks! 

Lorian Beadle's profile image
Lorian Beadle 
recommend  Recommended
5 years ago

I spoke with Alicia E today about a claim and she was so nice and helpful. I am very pleased with the conversation and have full confidence that my issue will be resolved in a timely manner. I am so happy that we have a protection plan with Safeware! 

Business response:

Lorain, thank you for sharing your positive experience with us! Please let us know if there is anything else that we can do for you in the future. 

Shala Woodrow Holman's profile image
Shala Woodrow Holman 
recommend  Recommended
5 years ago

Spoke with Alicia with Safeware and she was very helpful. Customer service was excellent and she took her time answering my questions and providing me some reassurance. This is the first time I have used Safeware and I will definitely be using them again for all my future computer purchases. Thank you so much Alicia for your excellent customer service! 

Len Leonard's profile image
Len Leonard 
recommend  Recommended
5 years ago

I sent in a claim and Phelan was my customer service rep. He handled my claim and did everything that he said he would do. He was very efficient and courteous. I am very pleased with the service I received. 

Nikki MacDonneil's profile image
Nikki MacDonneil 
recommend  Recommended
5 years ago

I have had great experience with Safeware and my last experience talking with Alicia Edward's was fantastic. she was a big help on my current issue and corrected some paperwork on my last issue. plus she was very friendly on we could laugh about life. 

Leesa Cunningham Zayas's profile image
Leesa Cunningham Zayas 
recommend  Recommended
5 years ago

We have a service contract with Safeware on our Washing Machine. It broke so I called. I spoke with Alicia E. and she was the most helpful person I have spoken with in a long time. She made sure she got all the information she needed to put in a claim and gave me the number of the adjuster in case the service people didn't call and I needed to get a hold of them again. She was extremely pleasant and I would say it was the first call in a long time when I came away feeling like I was taken care of. I would recommend Safeware ... read more

Business response:

Leesa, thank you for sharing your positive experience with Safeware! 

Tauny Huggins Foley's profile image
Tauny Huggins Foley 
recommend  Recommended
5 years ago

I needed to file a claim for my daughter since she was unable to do so herself. Danielle was extremely patient while waiting for me to get all needed documentation. I would highly recommend Safeware. 

Frequently asked questions about Safeware

How is Safeware rated?

Safeware has a 4.2 star rating with 1,064 reviews. 

When is Safeware open?

Safeware is closed now. It will open at 8:00 a.m. 

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