This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Safeware
- Insurance
- Dublin, OH
About this business
Location details
5700 Perimeter Dr Suite E, Ste E, Dublin, OH, 43017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedWell. Usually feel stupid after buying a warranty. Not this time. I bought an expensive refrigerator that turned out to have a Lot of issues. Long story short Safeware sent out repair companies numerous times and finally when it was clear there was No Fix they gave us a generous replacement credit. So needless to say I'm a safeware customer for life and you better believe this new fridge is getting an extended warranty.
Business response:
Roman, we are happy to hear about your positive experience with Safeware!
By honoring the warranty. Safeware is a total scam.
Business response:
Hello, could you please provide a claim number? Thank you!
Even though it was an unfortunate circumstance which led to this call, I had a wonderful experience with safeware, where they helped make a bad situation much better. Alicia was so helpful! Not only was she incredibly helpful, but she was kind, calm, and patient with me- even though I was freaking out and was quite frantic. Such a fantastic experience.
Business response:
We are happy to hear about your positive experience with Safeware, Katy!
Based on my last experience I am very pleased with the outcome. They did what was promised when I purchased the warranty and that makes me happy.
Business response:
Dixie, thank you for the kind words! We appreciate your feedback.
Safeware and Pamela A were absolutely fabulous with my reimbursement request. Best experience I've ever had with a reimbursement request. They could train some other companies on how to treat customers the right way.
Business response:
Greg, we are thrilled to hear about your positive experience with Safeware!
Just finished talking with Alicia Edwards on the phone...she was VERY NICE and HELPFUL. i was able to explain my problem with my washer and she took care of it! the total call took less than 10 mins too. definitely a 1st when calling any place's customer service!!! she's a wonderful asset for Safeware!!!
Business response:
Robyn, we are happy to hear about your experience with Safeware! Thank you for sharing. :)
I had to call Safeware today about my washer. I talked to Alicia Edwards, and let me just tell you.... she was super friendly, never put me on hold, had a tech scheduled within five minutes and we should have my washer fixed (free of charge to me) by Monday! so glad we bought an extended warranty through Safeware. I'll let y'all know how the tech does Monday.... ***update coming***
Business response:
Sara, we are pleased to hear you've had a great experience with Safeware! Don't hesitate to reach out if there is anything else that we can do for you in the future.
I had a great experience speaking with Alicia in concerns to a refrigerator claim. She was very helpful in finding my information and helping me along the way. She even called me back on her own will to convey updated information concerning my product replacement. Great experience!
Business response:
Brian, we are pleased to hear you are satisfied with your experience!
When my couch was looking bad because of my pets claws Safeware came thru with my warranty and got everything replaced that needed it....it took some time but they came thru and got it done, my couch looks brand new again. Then about 6 months later my roommate dropped his cigarette and burned a hole in the couch cushion and I got ahold of Safeware and again they are taking care of it to make it look like new again. My Safeware agent Pamela did and awesome job getting all this done for me and I would definitely reccomend Safe... read more
Business response:
James, thank you for sharing your positive experience with Safeware!
Frequently asked questions about Safeware
How is Safeware rated?
Safeware has a 4.2 star rating with 1,064 reviews.
When is Safeware open?
Safeware is closed now. It will open at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com