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Safeware
- Insurance
- Dublin, OH
About this business
Location details
5700 Perimeter Dr Suite E, Ste E, Dublin, OH, 43017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedWOW!! Kim L has made my experience with Safeware impressive. Usually with extended warranties I am the one holding the bag. Not the case here. Not only did Kim respond quickly to my emails and phone calls she did what she said she was going to do. They have certainly changed my thoughts on extended warranties. Highly recommend them! Thank you so much Kim L and safeware!
Safeware has been fantastic in helping us resolve our refrigerator warranty issue. Kim was especially helpful in assuring that our issue was resolved completely and timely. We highly recommend them!
Business response:
Mary, thank you for sharing your positive experience with us! Please let us know if there is anything else that we can do for you in the future.
Safeware was very prompt with answering my claim, which I truly appreciate when a Fridge goes down:). Paul from Safeware called and had a solution to my problem with my Fridge so fast! He helped me over the phone! They are very knowledgeable and helpful!
Business response:
Thank you, Ruth! We appreciate the kind review. Please don't hesitate to reach out if you need anything else in the future.
Amy Rivers with Safeware went above and beyond to make sure that I was a satisfied customer. Amy and Safeware have the integrity to stand behind their warranty and make sure that if another company messes up your furniture that Safeware will come to the rescue. When a company goes out of the way not only to repair the damage but actually replace it, you know they care about the end result. Amy Rivers-thank you for your hard work, honesty, caring attitude and your integrity.
Business response:
Tracey, we are pleased to hear about your positive experience with Amy & Safeware. Please don't hesitate to reach out if there is anything else we can do for you in the future.
I recently had a broken sofa and was originally denied coverage. After further investigation by Pam, I will be getting my warranty fulfilled. Thank you again Pam for all of help.
Wow. What excellent customer service. Pam who represented your company was very professional, direct and honest about the issue I had and resolved it immediately. The people at safeware are doing the right thing. From the technicians to the customer service reps. The mistake was made by a 3rd party company who didn’t care but safeware did. Thank you for caring ❤️🙏🏽.
Business response:
Jasmine, we are so happy to hear that your problem was resolved. Please don't hesitate to reach out if there is anything we can do for you in the future!
I had a great experience with Safeware. I purchased the coverage on my Mac computer that I bought a couple years ago before starting law school. When the screen failed this past weekend, I was able to get in touch with Safeware within minutes and was authorized to have my computer into a repair shop the same day. The customer service I received was fantastic and the process relatively simple and straightforward. I was definitely very happy with my experience and plan on using Safeware again on other products I obtain in the ... read more
Business response:
Brian, we are thrilled you have been pleased with your Safeware experience. Please don't hesitate to reach out if you need anything else!
Purchased a couch and bed frame from Ashley furniture and was told that since I’m military that the insurance/warranty was a really good thing to get. So I purchased the $500 warranty. When the time comes to try to replace my furniture because moving, I’m Unable to use the warranty. Poor service and I was lied to. Unbelievable. Don’t ever use this company. I waited multiple days just for a reply saying the same thing even though I explained my situation.
Business response:
Hello, could you please provide your claim number so that we can provide a resolution? Thank you.
Safeware has been wonderful to work with. I filed my claim and in no time we were contacted and given our options for our appliance. They have made sure to get what we needed for our replacement. It has been well-worth the money to have our warranty with you all! We are beyond pleased with our results and look forward to sharing our experience with others.
Business response:
Marie, we are thrilled to hear about your positive experience with Safeware!
Frequently asked questions about Safeware
How is Safeware rated?
Safeware has a 4.2 star rating with 1,072 reviews.
When is Safeware open?
Safeware is open now. It will close at 6:00 p.m.
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