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Safeware
- Insurance
- Dublin, OH
About this business
Location details
5700 Perimeter Dr Suite E, Ste E, Dublin, OH, 43017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedI had a very positive experience with Safeware. Their coverage lasts longer than the normal product warranty, so I was protected even when my computer was damaged just after the normal warranty ended. They were very quick to respond and approved my claim for computer repairs in a matter of days. Thank you!
Business response:
Annaliese, we are happy to hear about your positive experience with Safeware! Please let us know if there is anything else that we can do for you.
Purchased an extended service plan with Safeware and I am so glad I did. The charger broke for my MacBook and it was so easy to purchase a new one, submit a claim, and get my reimbursement check! Robert and Liz went above and beyond to help me. I highly recommend!
Business response:
Katy, we are happy to hear about your positive experience with Safeware! Please let us know if there is anything else that we can do for you in the future.
It’s nearly been a month and no ones come out to fix my Fridge. It wont close properly, and its freezing the food in my fridge. Somethings wrong with the seal l and tiny flies are getting in which I cant explain because Im borderline OCD. I keep getting the run around. When ever I speak to someone at Safeware they say there gonna fix the problem and have someone contact me but they never do. I would not recommend anyone buy a protection plan through Safeware there a big let down and pain in the neck.
Business response:
Hello Lissette, I am sorry to hear about your experience. Would you please provide your claim number so that we may investigate further?
Very unhappy that I paid over $1100 for furniture less than 2 years ago and it is ruined. The material started cracking and tearing and now I have a love seat with holes in it. Based on a handful of pictures, our claim was denied due to “normal wear and tear”. It is not normal for furniture to crack and tear after a year and a half. I am embarrassed to have company! This is unacceptable and I will never recommend Safeware to anyone. This is a rip off and a scam. The customer service was rude during the claim process. I will ... read more
Business response:
We are sorry to hear about your experience. Could you please provide a claim number so that we may investigate?
We submitted a claim July 26, someone came out and looked at our furniture, submitted their paperwork and pictures to Safeware. IT WENT NO WHERE! Communication from Co is nonexistent. Looked up claim status today, says CLOSED as of Aug 15. Our furniture is not repaired/replaced. This place is a ripoff!!!!!!!1
Business response:
Hello Cindy. Would you please message us with your claim number so that we can review this situation further? Thank you.
Pam was very helpful with our claim, she made it easy to understand our options and was very thorough with any questions we had. I would recommend Safeware to anyone needing insurance. A+++
Business response:
Al, thanks for letting us know about your positive experience with Safeware. Please feel free to reach out if you ever need anything else!
Safeware provided fast and simple service when my computer charger stopped working. Even after two years of use, they are reimbursing me to replace it. ☺️
Business response:
Celestine, we are happy to hear about your experience! Please let us know if you need anything else in the future.
I am so glad we bought the Safeware protection for my daughter's laptop when she went to college! The quick and satisfying response to my inquiry exceeded my expectations! They have provided excellent service and I highly recommend them!
Business response:
Petya, thanks for letting us know about your positive experience with Safeware. Please don't hesitate to reach out in the future if there is anything else that we can do for you!
Would highly recommend safeware! Everything was very simple and super quick, honestly was expecting everything to get dragged out and take a while, but after my laptop charger fell apart my claim was approved in less than a day, and I got a check in the mail in less than a week.
Business response:
Haley, we are happy to hear that your experience was positive. Let us know if there is anything else we can do for you!
Frequently asked questions about Safeware
How is Safeware rated?
Safeware has a 4.2 star rating with 1,072 reviews.
When is Safeware open?
Safeware is closed now. It will open tomorrow at 8:00 a.m.
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