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Safeware
- Insurance
- Dublin, OH
About this business
Location details
5700 Perimeter Dr Suite E, Ste E, Dublin, OH, 43017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedSarah from Safeware has been such a pleasure to work with. She emailed me immediately after filing my claim and touched base daily to inform me of what was going on. This was such a quick and easy process. I am happy we purchased the additional warranty on our furniture through this company!
Business response:
Kyla, thank you for sharing your experience! Please let us know if there is anything else that we can do for you in the future. :)
The Safeware rep I dealt with, Sarah David, was highly professional, polite, and very responsive. When they discovered my furniture cloth was discontinued they quickly provided a credit to replace my furniture. I am more than pleased with the level of service I received! 5+ stars and highly recommended!!!!
Business response:
Misty, we are thrilled to hear about your positive experience with Safeware! Please let us know if there is anything else that we can do for you in the future.
My laptop charger stopped working, which was really frustrating as a law student trying to prepare for my classes. I submitted a claim to Safeware for a refund for the new charger, and Liz assisted me along the way. She helpfully reminded me when I hadn't sent her two easy pictures and ensured that my refund was not lost in my own personal shuffle. Thank you for help!
Business response:
Mary Kate, thank you for sharing your Safeware experience! Please let us know if there is anything else that we can do for you in the future. :)
After my Laptop charger stopped working, I submitted a claim to Safeware for a refund for a new charger. Liz did a great job of making this process very easy and stress free. Whenever I emailed her, she would always respond very quickly. I highly recommend using Safeware if you have any similar problems like me.
Business response:
Jordan, thank you for telling us about your positive experience! Please let us know if there is anything else that we can do in the future for you. :)
Claim No.: 8038302 Pamela was very helpful throughout the process. I have my repaired MacBook and it works! Thank you! Claim No.: 8071011 Liz was also very helpful! I was able to buy a new charger yesterday, and now my MacBook is up and running again! I appreciate the fast turn around and am grateful for the great service! 5 stars 🌟
Business response:
Marito, we are happy to hear about your positive experience with Safeware! Please let us know if there is anything we can do to help you in the future. :)
I had a very positive experience with safeware, the most positive experience with insurance companies so far. Liz Boyd gave me very clear instructions and responded my email in a timely manner. My claim was approved one day after i submitted the request online. Would recommend it! Thank you!
Business response:
Catlynn, we are happy to hear about your positive experience with Safeware! Please let us know if there is anything we can do to help you in the future. :)
I had my GE Cafe serviced under warranty and the service man told me I should ask Safeware about filing a claim since I lost a lot of food. Normally you need to have the service person sign a claim form (which I knew nothing about) so I reached out to Safeware for help. I did take pictures of the food i lost, after the repair man suggested I contact them. I called Safeware to inquire and even though they require a signature from the service man, they accepted my claim with pictures. My claim was forwarded to a manager to rev... read more
Business response:
Betsy, we are happy to hear about your positive experience with Safeware! Please let us know if there is anything else that we can do for you in the future. :)
Safeware is in the hedging business: they take your money for an extended warranty, then bet that you will either A) not have any problems or B) not pursue them when they deny the coverage or C) be so disappointed with the time it takes to repair/replace that you give up and buy new stuff.
We had issues with our couch from day one and after our manufacture warranty had ended we had even more issues. Thanks to Safeware and the diligence of Michelle with the manufacture and the dealer we are able to get a complete replacement. My experience was wonderful and I recommend them 1000%. Thank you again.
Business response:
Thank you Dawn for letting us know your positive experience! Please let us know if we can help in the future. :)
Frequently asked questions about Safeware
How is Safeware rated?
Safeware has a 4.2 star rating with 1,072 reviews.
When is Safeware open?
Safeware is open now. It will close at 6:00 p.m.
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