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Safe Auto Insurance Company

1.1

About this business

The company offers auto, motorcycle, renters, and health insurance. 

Location details

4 Easton Oval, Columbus, OH, 43219, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
1.1396 reviews
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Lisa W's profile image
Lisa W 
a year ago

This company sucks. I wrecked my vehicle on November 26,2022. It took them 3 weeks to tell me my car was totaled. No one ever contacted me. They never answer the phone or email back. I even email the their manager Daniel Brantley, he wasn't any better. I kelp calling and being place on hold. Never got an adjuster name or phone number. As of today I still have not received a breakdown of my damages nor have they contacted my finance company to let them know the car was totaled out but I've signed the title release two weeks a... read more

Rick H.'s profile image
Rick H. 
a year ago

If I could give a negative I would. I had a policy with National General (aka. Good Sam). The policy was set to laps and I did a little bit of investigation. There were two charges that l questioned. The companies customer service couldn't even answer my question. It seems that on top of the RV premium ....National General (aka Good Sam) had packed a $51 combined policy level coverage premium and a $40 Acquisition Expense. When they couldn't answer what those were I said I was not paying, and my policy would laps. Customer s... read more

Kathryn V's profile image
Kathryn V 
a year ago

Complete scumbags. The whole "down payment" bit is a scam, and after several phone calls I couldn't even get a policy and ID cards with my correct name on them!! Please - go anywhere else if you have another option! 

Justin S.'s profile image
Justin S. 
a year ago

False advertising,lady/rep didn't know all of her policy, had them for 3days and they call back saying EVERYONE IN HOUSE HAS TO BE INSURED, ********,. IF I HAD A ROOMMATE.. GOTTA COVER THAT PERSON NO MATTER WHAT? NOT CORRECT,, THEY TRY SAYING THIS AFTER SIGNED POLICY, VERY VAGUE ON WHAT THEY KNOw about insurance, cancelled Fee 50$ plus 155 for 2 days, bogus! They ripped me off for 200$ and it was all their screw up. Horrible, THEY ARE THOUGH ALLSTATE, BE AWARE! GEICO IS GOOD! 

Justin P.'s profile image
Justin P. 
a year ago

I was hit and injured, along with my bike being totaled by one of their customers, they waited almost 2 months to send an adjuster out to look at the bike, and now they are trying to screw me out of the value of the bike, and the adjuster is clueless about the value and replacement of things, the claims lady got a little bit of an attitude with me and my attorney, I would not recommend this company based on my experience with them 

Mishelle S.'s profile image
Mishelle S. 
a year ago

Where do I start. RUN STAY AWAY. I will never recommend this company to anyone. I am not a “high risk” driver and have never had any DUI or other issues with my driving. Their policies prices are very high. I don’t have any tickets or any accidents on my record. I am paying an outrageous, ridiculous amount. The only reason I even had to sign up for them is because my husband at the time was supposed to be taking care of the car insurance and for 4 months I thought I had car insurance and didn’t after I got stopped. And this ... read more

David M's profile image
David M 
a year ago

Joke for an Insurance company. NO Chat Support, No phone support. Tried to get a poly on a 2000 Ford Ranger, Took the Down Payment cannot get any documents from these losers. I just want my down payment back. Not worth a **** in my opinion. 

Lillian T.'s profile image
Lillian T. 
a year ago

National General should be known as Scam Artists Incorporated. They are such scammers! This Math is FUNKY and ******up! The Higher Ups in your company thinks everyone is an IDIOT! They are Scammers !!! So listen to your own logic and how STUPID it sounds: We pay at the end of July $215 for the whole month of August; We pay at the end of August $289 for the whole month of September; We pay at the end of September $289 for the whole month of October; We pay at the end of October $289 for the whole month of November; We drop do... read more

Ryan S's profile image
Ryan S 
a year ago

I have been a customer of theirs for 8 years. Never had any trouble that needed Encompass's help until recently. I have a Tesla that recorded a Jeep going into the shoulder and proceeded to hit my car. Later when we both pulled over with him behind me, he decided he wanted to flee the scene by going into on-coming traffic and almost hit a SUV while he was behind me trying to get around me in a single lane. The Encompass attorney did not bother to try to fight for me and instead said it was my fault. Everyone including the co... read more

Frequently asked questions about Safe Auto Insurance Company

How is Safe Auto Insurance Company rated?

Safe Auto Insurance Company has a 1.1 star rating with 396 reviews. 

When is Safe Auto Insurance Company open?

Safe Auto Insurance Company is closed now. It will open tomorrow at 8:00 a.m. 

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