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Safe Auto Insurance Company

1.1

About this business

The company offers auto, motorcycle, renters, and health insurance. 

Location details

4 Easton Oval, Columbus, OH, 43219, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
1.1396 reviews
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Dorothy C's profile image
Dorothy C 
a year ago

Worst insurance company I have ever dealt with. When I called about my policy, when I seen I was paying more than 1205.00. For a year. Firstly, try to tell me that I didn't pay the installment charges." I Double up on my payments". I get to what I thought was the end of my payments. Just to find out that I owe more. After feeling like. I'm getting screwed over. they tried Telling me That the fees was not included in my payment The Person I was on the phone sent me email. show my payments Clearly. show" All installments payme... read more

Evan D's profile image
Evan D 
a year ago

I have been with them for a couple years and called to cancel my insurance 2 weeks before my due date and they gave me a hard time cancelling even after I had my new insurance company call them and sent them a copy of my insurance. They finally called me and said they had everything they need but they will be charging me 26.72 because I pay by the day not the month. What a scam they are the worst company. Thankfully I never had to file a claim after reading some of these reviews. STAY AWAY FROM THESE SCAM ARTISTS!! 0 Stars f... read more

AM H's profile image
AM H 
a year ago

The most unprofessional experience I've ever had. I am a customer of esurance and they use them for claims, so they should treat me like their customer as well. But instead I was treated like a criminal being interrogated over an alleged door scratch. Lisa with this company needs some serious training on customer service and professional. Worst experience I've had in a long time! 

Tiffani J's profile image
Tiffani J 
a year ago

My car was totaled November 27th 2022 and here it is March 9th 2023 my claims adjuster has called me once to give me a quote on what they’ll be paying me. But I have YET to receive anything from them this is becoming extremely frustrating for me not only can I not afford another car I can’t even get to work. Something needs to be DONE it’s not right at all. 

Chris D's profile image
Chris D 
a year ago

After being rear-ended by one of their insureds, there have been nothing but delays and issues with paying our claim. One would think that being rear-ended should entitle us to being made whole with no questions asked, but here we are, months later still short a few hundred dollars after their insured used my vehicle as their brakes. Is the BBB using donations to come up with their business ratings? It makes no sense that this company has a higher score than a C-. 

Anthony P's profile image
Anthony P 
a year ago

This is the worst company to ever file a insurance claim with! I filed a claim on 02/02/2023 and it is 03/06/2023. They only paid for the rental vehicle for 5 days! I drive for work for a living! The adjuster, Gabby S********, has a very nasty attitude towards customers and she is fine throwing people away. It's disgusting! Instead of providing proper information in how I can receive compensation for more missed days of work, she just told me it's not their issue. There's one other person on my claim, Zachary H******, who is... read more

Airat F's profile image
Airat F 
a year ago

Worst insurance ever. I signed contract for 6 months for 658 now I got bill for additional 116 with no explanation my agent also couldn't get an answer for what 

David S's profile image
David S 
a year ago

I had insurance through this company, they canceled it 2 months prior to my notofication, then later wanted me to pay the 2 months I wasn't covered, I paid it and will never recommend anyone with an travel trailer or rv ever use this insurance through Good Sam, it is the sadest excuse for an insurance company I've ever dealt with 

Brian K's profile image
Brian K 
a year ago

Filed a claim for vandalism of my vehicle, adjuster came out gave me the break down of what would be covered then told me if any additional damages were found that there would a reimbursement for such. However, after additional damages were found my claim was kicked into a separate investigation unit who now all of a sudden questions the integrity of my claim. I’m assuming the claim may push the car into being totaled out and they are looking for a way not to pay what they should per my policy. They were ride on the phone an... read more

Frequently asked questions about Safe Auto Insurance Company

How is Safe Auto Insurance Company rated?

Safe Auto Insurance Company has a 1.1 star rating with 396 reviews. 

When is Safe Auto Insurance Company open?

Safe Auto Insurance Company is closed now. It will open tomorrow at 8:00 a.m. 

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