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Russo Bros. and Co.
- Plumbing
- East Hanover, NJ
About this business
Welcome to the web site for New Jersey based plumbing contractor Russo Bros. & Co, a plumbing, heating, irrigation and drain cleaning contractor based in Morris County, NJ. We have been providing New Jersey homeowners quality plumbing and heating services since 1954. Our New Jersey plumbing business is dedicated to providing homeowners with cost effective plumbing, heating, irrigation and drain services. So why choose us for our plumbing, heating and irrigation services? Here are just a few of the many reasons why New Je... read more
Location details
27 Eagle Rock Ave, East Hanover, NJ, 07936, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | Closed | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 8:00 a.m. to 9:00 p.m. |
Simple repair, overcharged on the price.
Business response:
Thank you for your feedback. From time to time we hear that our prices are expensive. We believe if you compare our business to similar size competitors, our prices are in line with the market place. Concerning the recent work at your home, it took our technician 4 hours to diagnose the problem and make the necessary repairs to get your heat working correctly. In order to quote a client pricing up front, we have implemented a "flat rate" pricing system so there are no surprises. Our flat rate pricing model takes into account... read more
Our water heater was on it's last legs and was leaking all over the basement. They came over right away and put a new one in. Very professional and customer friendly.
Business response:
Thank you for your feedback on the work our technicians did at your home. We greatly appreciate that you took the time to share your feedback and we are glad to learn you were happy with the service Russo Bros. & Co. provided.
Took time to explain their plan, practical & reasonable price
Business response:
Russo Bros & Co appreciates you taking the time to provide us with your feedback and we were happy to read you were pleased with our service at your home. Thank you for your review!
Business response:
Thank you for your feedback.
The job was performed professionally. But the cost of the job was ridiculous! I could have installed a new toilet for what was charged. I spoke to customer service about the charges and received some refund. But for the service performed, the cost was exorbitant!
Business response:
Thank you for taking time to provide us with your feedback. Russo Bros. & Co. has been in business for over 60 years, and feel we are very competitively priced when compared to similar caliber professional service companies. We pride ourselves on having a team of highly trained professionals, both in the field and in the office. Our technicians come to your home in our fully stocked trucks, examine your plumbing needs, and provide you with options and pricing for repairs before any work is done.
I am confident it the work that was completed. However, the pricing is a bit high. Otherwise, I feel that the technician was honest and competent.
Business response:
Thank you for taking the time to leave a review.
They did a good job, respected and took care of the home.
Business response:
Thank you for your feedback!
Victor was thorough, & courteous. A+
Business response:
Hello Vivianne - Thank you for choosing Russo Bros for your air conditioning needs. We appreciate the trust you have in our company and will share your feedback with Victor!
always kept appointments did a professional job totally satisfied
Business response:
Russo Bros & Co appreciates you taking the time to provide us with your feedback and we were happy to read you were pleased with our service at your home. Thank you for your review!
Frequently asked questions about Russo Bros. and Co.
How is Russo Bros. and Co. rated?
Russo Bros. and Co. has a 4.6 star rating with 243 reviews.
When is Russo Bros. and Co. open?
Russo Bros. and Co. is closed now. It will open tomorrow at 7:00 a.m.
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