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Russo Bros. and Co.
- Plumbing
- East Hanover, NJ
About this business
Welcome to the web site for New Jersey based plumbing contractor Russo Bros. & Co, a plumbing, heating, irrigation and drain cleaning contractor based in Morris County, NJ. We have been providing New Jersey homeowners quality plumbing and heating services since 1954. Our New Jersey plumbing business is dedicated to providing homeowners with cost effective plumbing, heating, irrigation and drain services. So why choose us for our plumbing, heating and irrigation services? Here are just a few of the many reasons why New Je... read more
Location details
27 Eagle Rock Ave, East Hanover, NJ, 07936, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 11:00 p.m. | |
| Tue | 7:00 a.m. to 11:00 p.m. | |
| Wed | 7:00 a.m. to 11:00 p.m. | |
| Thu | Closed | |
| Fri | 7:00 a.m. to 11:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 8:00 a.m. to 9:00 p.m. |
Amazing service. Extremely attentive and detailed with their work. Quite pricey when compared to other options but you get what you paid for
Business response:
Hi Oscar - Thank you for your feedback on the work we did at your home. We greatly appreciate that you took the time to share your feedback, and we are glad to learn you were happy with the service Russo Bros. & Co. provided.
Amazing service. Extremely attentive and detailed with their work. Quite pricey when compared to other options but you get what you paid for
Business response:
Hi Oscar - Thank you for your feedback on the work we did at your home. We greatly appreciate that you took the time to share your feedback, and we are glad to learn you were happy with the service Russo Bros. & Co. provided.
Had them come out to repair a leaking pipe. They quoted me a price to fix the issue which simply made no sense to me and after inquiring and having the work described to me in detail, it still just made no sense why it would cost that much. So I got two additional quotes which ended up being less than half the price. The other quotes were also done via text/pictures. So at the end of the day, these guys came in double the price and what?s worse, while they came quickly and the plumber who came was great, they charged me over... read more
Business response:
Thank you for your feedback. Russo Bros. & Co. has been in business for over 66 years, and we have many satisfied, repeat customers. From time to time we hear that our prices are expensive. We believe if you compare our business to similar size competitors, our prices are in line with the market place. We do have a small fee to come to the home. By visiting your home, this ensures that our technicians fully understand the scope of the entire project. We have implemented an up-front, straightforward pricing system so there ar... read more
I have used Russo Bros. & Co. services to clear a clog in my kitchen lower bathroom line. Cruz has been dispatched and did a great job within constraints we had. Has been very professional, easy to talk to, well educated and informed about the plumbing specifics. I learned new stuff in addition to my drain pipes are flowing fine since.
Business response:
Thank you for your kind words. We are please to hear you were happy with the service Cruz provided.
Phil the plumber showed up on time and was knowledgeable about the best way to affect the repair. He was professional and personable. He coordinated with the the local water department and had the repair done efficiently and correctly. He also cleaned up the area he worked in. I would have no reservations about calling them in for any future repairs.
Business response:
Thank you for your feedback on the work Phil did at your home. We greatly appreciate that you took the time to share your feedback and we are glad to learn you were happy with the service Russo Bros. & Co. provided.
Very reliable but they had me install a sump pump and that was not the problem, I am still having flooding and I have been told I need a french drain. In the end the flooding is still going on and the problem is NOT solved.
Business response:
Thank you for your feedback. The sump pump was installed as the first step of resolving your flooding issue. As previously discussed, there was a possibility of additional work, including a French drain, if the sump pump did not fix the issue. We apologize if there was any confusion. Please give us a call at 973-**** if you would like to discuss our recommendations further.
Business response:
Thank you for your rating!
Conscious
Business response:
Thank you for your feedback. We are happy to hear we provided a high level of customer service and quality. From time to time we hear that our prices are expensive. We believe if you compare our business to similar size competitors, our prices are in line with the market place. In order to quote a client pricing up front, we have implemented a flat rate pricing system so there are no surprises. Our flat rate pricing model takes into account the average time it takes for a technician to perform a repair, our overhead factor, ... read more
The is a first rate organization. They have premier customer services and great services technicians. I would highly recommend them.
Business response:
Thank you for your feedback! We really appreciate your kind words.
Frequently asked questions about Russo Bros. and Co.
How is Russo Bros. and Co. rated?
Russo Bros. and Co. has a 4.6 star rating with 243 reviews.
When is Russo Bros. and Co. open?
Russo Bros. and Co. is closed now. It will open tomorrow at 7:00 a.m.
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