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Russell's Steaks, Chops, and More
- Steakhouses
- Williamsville, NY
About this business
When most guys retire, they decide to take it easy, maybe play a little golf or something. Not Russ Salvatore—he built a contemporary restaurant and luxury hotel to run in his retirement. Salvatore, who has been in the restaurant business over 40 years, founded Salvatore's Italian Gardens and Salvatore's Grand Hotel, which he operated until his retirement. However, he found retirement rather boring, so he got back into the business and opened up Russell's. Menu selections include rack of lamb, a variety of steaks, surf... read more
Location details
6675 Transit Rd, Williamsville, NY, 14221, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We took four of our family members there this evening for dinner and within not even 10 minutes after just finishing our coffee and desert Russell Salvatore walked up to the table to ask us to leave because there was another party waiting to be seated. I was appalled and embarrased. I will never attend his restaurant again!
Business response:
Thanks for the feedback, Lin. I know how busy our restaurant gets, and I apologize if I offended you by asking you to leave. I never meant to insult you or your family members and wish you'd give us another chance. Again, I really appreciate this and am truly sorry for any miscommunication that may have happened. -Russell Salvatore, Owner
The best filet mignon. Delicious food all around. Fun atmosphere. Our server was the best!!!! He brought me a sweet treat of chocolate covered strawberries on the house to celebrate my birthday with a sparkler candle. ✨✨ So fun! Thank you Russell's.
Business response:
Thanks a million, Julie! Knowing you enjoy your experiences with us as much as we enjoy having you here is a compliment like no other -- we really appreciate the kind words. Hope to see you soon, and again, happy birthday! <3
Our first time at Russell's . Best Dinner I have ever had, Atmosphere was wonderful and our server Ryan was fantastic!!!!!!!!!!!!!!We were greeted at the desk by Russell himself. Will most defiantly be back !!!!!!
Business response:
Jackie, I'm honored ours was the best dinner you've ever had! Thanks for stopping by. I'm looking forward to seeing you again soon. -Russell Salvatore, Owner
High expectations consistently met with first class service outstanding menu with the highest regard for your most amazing dining experience.
Went to Russell's for Thanksgiving . Best Thanksgiving dinner ever. Service was outstanding, everything was perfect! Russell is really on top of everything.
Business response:
The best Thanksgiving dinner ever? I'm so flattered, Ronald! I appreciate your support, and I hope we'll see you again soon. -Russell Salvatore, Owner
Awesome food, service and. The stay was delightful, would definatly go again,.and again,,,, thank you Russ and staff most professional place I ever been too
Business response:
This is music to my ears, James. Can't wait to see you again (and again!) soon. -Russell Salvatore, Owner
You will be so amazed at the food and service. We were totally so pleased with the restaurant and staff. We have never been treated so great at any restaurant before, and we travel plenty. I have never felt like leaving a review before this experience. All I can say is this, you will not be disappointed. Planning a special party? Call Marc Jerge or Danielle, you may even get Russ himself if they are busy. You can tell that they all love people.
Business response:
Wow. This is so beautiful to read, Mary. Thank you so, so much for letting us know how everything went. We'll be sure to pass this along to the team, and we hope you get to make it back here sometime. Take care!
Above excellent. Always a fantastic meal, never disappointed and Russ is the perfect host!
Business response:
My pleasure, Beverly! Thank you for dining with us. - Russell Salvatore, Owner
We try to eat there for as many special occasions as possible. Love it there! I just read s very unflattering review of Russell's. And I am floored. We have never had a bad experience. Russell is always at the hostess stand to great you. The servers and other staff have always been friendly. But I am also very friendly to them. I have been a server and hostess in many restaurants. I think you get what you give. And having to wait 20-30 minutes for a table happens all the time. Sometimes it's unavoidable. I highly recommend R... read more
Frequently asked questions about Russell's Steaks, Chops, and More
How is Russell's Steaks, Chops, and More rated?
Russell's Steaks, Chops, and More has a 4.7 star rating with 3,481 reviews.
When is Russell's Steaks, Chops, and More open?
Russell's Steaks, Chops, and More is closed now. It will open tomorrow at 9:00 a.m.
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