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Russell's Steaks, Chops, and More
- Steakhouses
- Williamsville, NY
About this business
When most guys retire, they decide to take it easy, maybe play a little golf or something. Not Russ Salvatore—he built a contemporary restaurant and luxury hotel to run in his retirement. Salvatore, who has been in the restaurant business over 40 years, founded Salvatore's Italian Gardens and Salvatore's Grand Hotel, which he operated until his retirement. However, he found retirement rather boring, so he got back into the business and opened up Russell's. Menu selections include rack of lamb, a variety of steaks, surf... read more
Location details
6675 Transit Rd, Williamsville, NY, 14221, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My husband and I came in for dinner on Tuesday. I had filet Oscar. It was AMAZING!!!! Food was heavenly and service was superb!!!!
Business response:
Glad you had a great experience with us, Fran! Heavenly food and superb service -- I couldn't have said it better myself. Can't wait to see you and your husband again sometime soon. -Russell Salvatore, Owner
Honestly. Spent $300 on 5 of us. Portions are small. The biggest problem was that I ask them to place us in a quiet place because of our anniversary. They said they have many business people coming in. I said I made reservations a month ago. So they placed us in the center of the room. After a minute I ask them to move us. They did reluctantly. In the pass service was good.. but I think cause we ask to find a quieter place service was subpar. Our table location was still noisy. I could not hear my family. Funny thing is when... read more
Business response:
I'm disappointed to hear that you had this experience here, Eric. The night you came in we did have many large tables coming in, and yes if you request a quiet table, it should be given to you. I apologize that you didn't end up seated in a way that lent itself to that. We don't always know which tables are going to be noisy. Your reservation was at 5pm, so while you may have seen tables that might not have been seated yet in different areas, that could definitely be due to the fact that not all of our staff comes in at the ... read more
Love Russ!! He is the best man around! He is a caring and loving man!!
Business response:
Aw, thank you, Constance! That means a lot. -Russell Salvatore, Owner
Got seated 45 min after our reservation. Wasn't offered a comp beverage or appetizer, nor apology. No email response either!
Business response:
Sorry about this, Craig! You should definitely be seated at the time of your reservation, and I apologize that it took longer than we anticipated to get you settled in. This normally doesn't happen, so thanks for being patient with us. I hope you'll visit us again sometime so we can show you we can do better. -Russell Salvatore, Owner
Great food!!! Highly recommended this place to eat at. Beautiful lay out
Business response:
Thanks so much, Robert! So happy you had a great time here. Hope to see you soon! -Russell Salvatore, Owner
I loved this place. Great food and the serve staff are wonderful and I mean all the staff. File
Business response:
Glad you had a great time here, Rebecca! I'm happy you had a good experience with our staff as well. Hope to see you back again soon! -Russell Salvatore, Owner
Spent our 10 year anniversary here last weekend! Absolutely LOVED everything from our room, to our dinner, to the chocolate covered strawberries that our waitress brought us for our anniversary! If I could give 10 stars I would! Kudos to the staff! We will be back in the future!!!
Business response:
Congratulations on 10 years, Melissa! It's great to know that we can help make the occasion just a little bit more special. Hope to see you again sometime soon! -Russell Salvatore, Owner
Service was so amazing that they could have served me a brick and I would have ate it lol But lucky for me the steak was far from a brick and was absolutely delish!!!!!!
Business response:
Haha, this is funny, Angela. Glad you had a great experience with our service! Hope to see you back again soon someday. -Russell Salvatore, Owner
My husband and I went here for our wedding anniversary last night and it was absolutely fabulous! We had never been there before but it was recommended by multiple friends. The staff was very attentive and on top of things. There was never a time when we thought we needed something because they had every base covered. Troy was our server and he was fabulous. Dinner was delicious. Everything was cooked perfectly! It was awesome to see Russell Salvatore there being so involved. He checked us in but he was seating people and si... read more
Business response:
Happy anniversary, Amanda! I'm so pleased you chose to spend it with us. That's great that everything came out perfectly cooked and tasting delicious! Thanks for your comments about the service, too. I'll be sure to tell Troy he's doing an excellent job. Can't wait to see you back again someday! -Russell Salvatore, Owner
Frequently asked questions about Russell's Steaks, Chops, and More
How is Russell's Steaks, Chops, and More rated?
Russell's Steaks, Chops, and More has a 4.7 star rating with 3,481 reviews.
When is Russell's Steaks, Chops, and More open?
Russell's Steaks, Chops, and More is open now. It will close at 6:00 p.m.
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