Roy Inch & Sons Service Experts's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Roy Inch & Sons Service Experts

4.8

About this business

Roy Inch & Sons Service Experts is proud to have been bringing heating, cooling, indoor air quality, and plumbing services to their communities for over 85 years. 

Location details

3500 White Oak Rd Unit B-1, London, ON, N6E 2Z9, Canada

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.81,985 reviews
Select a rating
Chris Darby's profile image
Chris Darby 
7 years ago

Service call for HVAC Your service department sent Jesse to do a maintenance/service on our furnace and A/C. He was very polite and explained each area of the system he had reviewed. I am a curious home owner and Jesse answered questions that will help me recognize basic problems going forward. He spent two hours on our system and used check lists to confirm each detail had been covered. I will call again next year to arrange for Service. Please tell your ambassador Jesse thanks. 

Business response:

Chris, we are thrilled that the Jesse provided you with a great experience and we look forward to continue working with you! 

Happy Customer's profile image
Happy Customer 
7 years ago

service Our annual furnace service was performed by JOSH this week. We found that he was most cooperative and pleasant to work with. He was efficient and answered all our questions. We appreciated the call from John to remind us of our upcoming service, as well as the call from John to advise that he was on his way. We have always had very satisfactory service from Roy Inch employees - wgich continued this week with JOSH - and highly recommend this company. 

Business response:

We strive to provide excellent service and are thrilled to hear that was reflected during your recent experience with Josh! 

Private User's profile image
Private User 
7 years ago

Hot Water Tank - Lack of response time and wrong technician I called the service number and got the after hours number. I explained my situation that the pilot light on the water heater was not staying lit and asked for them to send someone to take a look. They could not get out to repair the issue until the next day in the afternoon, leaving us two days without hot water. I took some time off work to come home to meet the technician, only to find that the technician was a plumber and did not have a gas ticket so could not d... read more

Business response:

We apologize for your experience and would like to look into your situation so we can better train our team. Please contact us at CustomerService@ServiceExperts.com with your full name, address, and phone number and we will have someone follow up with you. 

Private User's profile image
Private User 
8 years ago

Toilet service and eventual install Had at least four visits to try to correct problem with partial flushing of toilet on its own. Eventually had Jason install a new toilet. Appreciate Jason's service and install. Roy Inch service department has been tremendous even sending Jason on a Saturday. 

Business response:

We appreciate you choosing us for your plumbing services and are happy that Jason was able to get you taken care of with a new toilet. We look forward to continue working with you! 

Valerie Windsor's profile image
Valerie Windsor 
8 years ago

new furnace,air, water heater Very pleased with the entire process from sales down to the total installation of my new system. Gary Holman was very personable, very knowledgeable and honest. The installation crew was Barry Pett, Pete Perry, Milton Portillo and Dan Holden. They were very professional, approachable made me feel comfortable during the entire process. The install crew really took the time to finish this difficult job and made it look amazing, they were clean on time and left my home in great condition. I am so h... read more

Business response:

Thank you for taking the time to write this great review. We appreciate your recommendation and are thrilled you were happy with the work the team provided. We look forward to continue working with you! 

Joe DesJardines's profile image
Joe DesJardines 
8 years ago

Central Air Called Roy Inch and Sons, They came out that same day. Krys and Larry checked out the central air unit, made repairs. I was impressed how quickly and efficiently They were. I will certainly use Roy Inch and Sons again if the need arises. 

Business response:

Thank you for giving us the opportunity to provide your HVAC services! We look forward to continue working with you! 

Tracy's profile image
8 years ago

Furnace maintenance Brandon came to do a maintenance check on my furnace and he was so informative and professional. I was very impressed with the service. I will continue to use Roy Inch as my heating/cooling specialists due to the awesome service. 

Business response:

Thank you for choosing us for your home comfort services! 

Private User's profile image
Private User 
8 years ago

furnace,air conditioner & water heater install Colin, Krys, Sean & Nick were professional, knowledgeable and did a very good job installing our furnace, a/c and hot water tank. They communicated everything they were doing and answered questions and explained everything that we had questions about. Great job!! 

Business response:

Thank you for taking the time to write this review. We are thrilled to hear you were happy with the work the team provided and appreciate your business! 

DCK's profile image
8 years ago

Annual A/C maintenance and review of furnace Brandon B was professional, courteous and answered all my questions. He did a high quality job covering all the bases... ensuring next appointment was set up, delivery of a new AC covered and helped schedule my duct cleaning appointment. I couldn't have asked for more ! 

Business response:

We are thrilled that you were happy with the service and work performed by Brandon and we look forward to continue working with you! 

Frequently asked questions about Roy Inch & Sons Service Experts

How is Roy Inch & Sons Service Experts rated?

Roy Inch & Sons Service Experts has a 4.8 star rating with 1,985 reviews. 

When is Roy Inch & Sons Service Experts open?

Roy Inch & Sons Service Experts is open now. It will close tomorrow at 12:00 a.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com