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Specialties Berkshire Hathaway Automotive is the fifth largest dealership group in the United States. It operates nationwide and sells various brands including Ford, Nissan, Chevrolet, Toyota, Honda, Kia, VW, Subaru, and more. The company is known for offering its customers the fullest experience and the most knowledgeable staff ready to provide accurate information and empower customers to make the best decisions when it comes to vehicles. Berkshire's automotive empire consists of more than 80 independently owned dealership... read more
1321 N Central Expy, Richardson, TX, 75080, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 9:00 p.m. | |
Tue | 7:00 a.m. to 9:00 p.m. | |
Wed | 7:00 a.m. to 9:00 p.m. | |
Thu | 7:00 a.m. to 9:00 p.m. | |
Fri | 7:00 a.m. to 9:00 p.m. | |
Sat | 7:00 a.m. to 9:00 p.m. | |
Sun | 10:00 a.m. to 4:00 p.m. |
Please do not purchase from this dealership. Let my mistake save you from the aggravation. It is there way or hit the highway. They could care less about making things right. A dealership's true integrity is shown when faced with doing what's right. I purchased a vehicle and it was never disclosed that it was a demo until I was in the middle of signing. I asked them to cancel the deal. I sat at the dealership from 10am-2pm as they fed me lies. Completely unethical. They told me it was too late. Well I called five other deale... read more
Went in to look at a new Ram listed on their website. Did not have any intentions of buying that day, I was selling my old truck to a friend and would have to wait for the equity to be returned to me to use towards the new truck. They made it easy to work the deal at a price I wanted, beat my pre-approved rate of 2.7% by .25 of a percent. On top of that they were able to basically do an in and out deal on the old truck with my friend at a better rate than he was able to get through his CU. When I am in the market for a new M... read more
Terrible communication and empty promises throughout the entire buying process. Our salesman, James Stewart, seemed disinterested in helping us after the sale was complete as did his manager Max Millender. In addition Alex in the finance department promised me a call back in 24 to 48 hours and I had to call him 72 hours later. I am not one to run businesses into the ground as I know customer service is not an easy profession, however I feel the need to warn people about this dealership. I love the vehicle we purchased, but I... read more
I had a guaranteed price via USAA to pick up a new car on the 28th of December. It took over an hour to get them to come close to honoring the price after trying to twist numbers and lie about how the numbers came out. Very shady, wouldn't trust these guys, especially Mr. Brown who couldn't remember the quote he gave me prior to arriving and tried to waste our time renegotiating. I never ended up getting the price that was supposedly guaranteed, will be taking that up with USAA's car buying service. These guys lost my busine... read more
Horrible service after the sale. Calls & texts unanswered, promises not kept. Horrible communication between departments. Called and left messages only to be ignored.
Traded my 2015 Tacoma in for a Jeep Wrangler. Great service and a great selection. Found the right one at the right price. Love the Jeep!
Customer satisfaction does not mean much. They won't last a day in more competitive markets.
Richardson Chrysler Jeep Dodge Ram has a 4.3 star rating with 4,082 reviews.
Richardson Chrysler Jeep Dodge Ram is closed now. It will open at 7:00 a.m.
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