This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Richardson Chrysler Jeep Dodge Ram
- Automotive
- Richardson, TX
About this business
Specialties Berkshire Hathaway Automotive is the fifth largest dealership group in the United States. It operates nationwide and sells various brands including Ford, Nissan, Chevrolet, Toyota, Honda, Kia, VW, Subaru, and more. The company is known for offering its customers the fullest experience and the most knowledgeable staff ready to provide accurate information and empower customers to make the best decisions when it comes to vehicles. Berkshire's automotive empire consists of more than 80 independently owned dealership... read more
Location details
1321 N Central Expy, Richardson, TX, 75080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Spent $580 on repairs only to have the check engine light come back on on the way home. All the service manager David could tell me was “it happens, it must have broke on the way home.” Not sure if they’re incompetent or trying to scam us. Either way save yourself the trouble and take your car somewhere else. Also, if you’re a woman please do not bring your car here. Most sexist and discriminatory people I’ve ever met. The service advisor lied to my husband about what he had told me and told my husband I had no idea what I w... read more
Trying to get an oil change & FIVE tire rotation, and check on why rear tire keeps losing air pressure. Jeep comes out and service advisor says it's done. Go check, but the tire missing valve stem cover is still in same spot and spare tire still on back. How have the tires been rotated?! Probably did nothing more than check the tire's current pressure, too. 😡
I waited a few days after I e-mailed Mr. Swenson (Supposed Managing Partner). Figured I would give him a chance to respond and correct the problem before I posted my opinion of this place. Have yet to hear anything back from him. Below is what I wrote to him "Mr Swenson, I purchased a new 2018 Jeep Rubicon from the Richardson dealership in late June. I live in Little Elm, TX so it is a 74 mile round trip from my house to the dealership, but Richardson had a great price on ...Continue Reading
ABSOLUTELY NOT! Service department scheduled a recall appointment for me only when I showed up they had no record of it and worse - hadn’t ordered the recall part needed to fix the car!! Why schedule me an appointment then? Christina (service advisor) and Jose (service dept manager) were not helpful at all! Jose even tried to tell me the number I called wasn’t their number!! RIDICULOUS!!
Always loved the place. Got my car here great experience with the sales person. But going back this time for my trade in I let them know about the situation and they said they could help but it wasn’t true the sales representative took care of my friend that I brought in. But left me in the dark. I wish that some of the staff that was there before would had been there. They would of help me. They always took care of me with free car wash and gas for been a loyal costumer and bringing people in. But that’s over with.
Colleen was great and very informative over emails before I came in. Her professionalism and upfront clarity is why I chose Richardson Jeep. I love my new Compass!
Wow!! Thank you so much for changing my mind about the dealership. I am so impressed. You two went above and beyond to make me happy after my first impression. I appreciate all the calls and updates. It feels like you really care and are making changes for the better. Jose and Steve, you guys made me have trust again with the dealership. Thanks a million! �
WARNING to all Customers VIN: 1C6RR6GG0GS355081 / Stock: PGS355081 has been wrecked. The Sales Manager named Chris will tell you that it "has a clean Carfax" and he has no knowledge of it being in an accident. Even after I showed him that the hood hinge mount is welded into place on the passenger side, he still attempted to deny the Carfax is wrong. DO NOT TRUST the used car sales department.
Best experience fast and friendly no haggle simple easy buying experience
Frequently asked questions about Richardson Chrysler Jeep Dodge Ram
How is Richardson Chrysler Jeep Dodge Ram rated?
Richardson Chrysler Jeep Dodge Ram has a 4.3 star rating with 4,071 reviews.
When is Richardson Chrysler Jeep Dodge Ram open?
Richardson Chrysler Jeep Dodge Ram is open now. It will close at 9:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com