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Rice Toyota Service Department

3.8

About this business

Fast, Fair, Friendly Service and Sales Team. Employ over 200 local residents! And always on the lookout for new talent to add to our team. Greensboro's largest volume selling new car dealership. Greensboro's 2nd Largest Volume Selling Used Car Sales Dealership. Competitive Pricing on Automotive Service: Tires, Brakes, Batteries, Wipers, Oil Change. Loyalty Program with discounts and coupons mailed to your home. New Toyota Rental Cars on site for business or pleasure. Body Shop works with all major insurance companies. Parts ... read more

Location details

2630 Battleground Ave, Greensboro, NC, 27408, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8307 reviews
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Tony Sutphin's profile image
Tony Sutphin 
7 years ago

Service dept is so poorly run since they got rid of the service manager. Used to be a joy to work with. Not sure who goes there after the free service ends 

Business response:

Hi Tony thanks for sharing your feedback. If there is anything specific we can help you with please let us know. We are here to help you whenever you need it. 

Laura Joyce's profile image
Laura Joyce 
7 years ago

Business response:

Thank you Laura! ☺️ 

Emily Dawn's profile image
Emily Dawn 
7 years ago

Business response:

Emily hi this is Mary Rice the General Manager. If there is anything we can do to help our Customer Relations Manager Jessica Stacey is at the dealership right now and would be happy to help you. 

Ida Simmons's profile image
Ida Simmons 
7 years ago

My experience with the collision center was flawless from beginning to end. The moment I walked in with help from Sheri and Bryant made the estimate process easy and efficient. My updates were provided by Joy via email and phone which helped while I was going through the repairs of the car. Thank you Rice Toyota Collision Center for the excellent work ... my vehicle looks brand new 

Business response:

Ida thank you so much!! The Body Shop will be happy to see this! 

Kristen Paustian's profile image
Kristen Paustian 
7 years ago

Thank you Justin for your outstanding service! And Zack for making the finance process the best ever. You guys are awesome and I love my tahoe!! 

Business response:

It was our pleasure Kristen! Justin says "be good to the Tahoe!" We appreciate you choosing Rice! 

Margaret Bailey's profile image
Margaret Bailey 
7 years ago

I took my car in for service on 8/28/17! It was a busy service day. I did not have an appointment but I was handled with courtesy and efficiency! They told me how long it would take and I was set to go within that time. 

Business response:

Thank you Margaret! It was our pleasure. 😀 

Steve Greene's profile image
Steve Greene 
7 years ago

Getting back to back phone calls from Rice Toyota to bring my car in for service. I explained a week ago I don't live in the area anymore . I get a phone call tonight at 9pm waking me up only to get hung up on after 10 secs of trying to figure out who has called me. I call back and it's Rice Toyota once again. I had to reiterate that I no longer live in the area. I can not for the life of me understand why a car dealership service would call someone at 9pm to solicit an oil change, when the service center is closed. 

Business response:

Thank you Steve. I am working with our call center manager and the folks from Toyota to get this addressed. I will contact you when I hear back. Thank you again for letting me know. 

Lyudmila P Hutchens's profile image
Lyudmila P Hutchens 
7 years ago

All very slowly! 

Kevin Jacubs's profile image
Kevin Jacubs 
7 years ago

Just started working here yesterday and I'm proud to say that I LOVE MY JOB and I thank all of you at Rice Toyota for the opportunity to work for you all!! 

Business response:

Happy to have you!! Welcome to the family :) 

Frequently asked questions about Rice Toyota Service Department

How is Rice Toyota Service Department rated?

Rice Toyota Service Department has a 3.8 star rating with 307 reviews. 

When is Rice Toyota Service Department open?

Rice Toyota Service Department is closed now. It will open at 9:00 a.m. 

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