This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Rice Toyota Service Department
- Car Dealers
- Greensboro, NC
About this business
Fast, Fair, Friendly Service and Sales Team. Employ over 200 local residents! And always on the lookout for new talent to add to our team. Greensboro's largest volume selling new car dealership. Greensboro's 2nd Largest Volume Selling Used Car Sales Dealership. Competitive Pricing on Automotive Service: Tires, Brakes, Batteries, Wipers, Oil Change. Loyalty Program with discounts and coupons mailed to your home. New Toyota Rental Cars on site for business or pleasure. Body Shop works with all major insurance companies. Parts ... read more
Location details
2630 Battleground Ave, Greensboro, NC, 27408, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Their customer service is excellent! An actual dealership I can trust! Buying my car was easy and getting it taken care of is even easier! Thanks Rice Toyota!
Appointment at 9:30 just to rotate tires; said would be an hour..... told them i had to be out of here for another sppointment at 11:00. Asked at 10:45 if it was done; nope! Another 5 mins.... asked again at 11:00 ...nope! -another 5 mins!!! It is now 11:10; I am late for my other appt and just looked out in the bay and JUST went up on the lift! Stop lying to me! And why did I make an appointment????
Business response:
Mrs. Farmer I sincerely apologize for the inconvenience with your service taking longer than what you were told. My name is Jessica and I am the Customer Relations here at Rice. I am going to be reaching out to you via the phone number in our system. I would like to help.
Business response:
Thank you Linda!
Terrible service department. We had an appointment. First we waiting for 10 minutes in the service bay. Then we were told it would be probably an hour. So we waited. It took TWO hours and 45 minutes for an oil change and tire rotation. Never again.
Business response:
I am so sorry for the unexceptional service experience you had here. I am the Customer relations here at Rice and I am gong to be giving you a call today. I want to apologize again.
Business response:
Thank you Kwadjo!
Business response:
I'm so sorry you feel that way John. I am sorry someone else showed up just before you and made an offer in the exact same van. We did not have a deposit from you so legally, the vehicle was still available for purchase by anyone. Our managers offered you $7,000 off a 2017 Toyota XLE as an alternative. I am sorry that did not suit your needs. As we discussed on the phone on Easter weekend, I am so glad you found another pre owned van in NC. I hope you enjoy it for a long time and it sounds like everything worked out for the ... read more
Been going there to have my car serviced for years . Staff is always friendly and efficient. A special Shout out to Kristin Tenney. Helpful, caring and very professional!!!!!
Business response:
Thank you Cecelia!! It is our pleasure to serve you :)
Wonderful experience with the service department at Rice Toyota. Katie was my personal service technician and she was very professional and knowledgeable.
Business response:
Thank you Dianne!! It was our pleasure :)
Business response:
Thank you Carol :)
Frequently asked questions about Rice Toyota Service Department
How is Rice Toyota Service Department rated?
Rice Toyota Service Department has a 3.8 star rating with 307 reviews.
When is Rice Toyota Service Department open?
Rice Toyota Service Department is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com