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Rice Toyota Service Department
- Car Dealers
- Greensboro, NC
About this business
Fast, Fair, Friendly Service and Sales Team. Employ over 200 local residents! And always on the lookout for new talent to add to our team. Greensboro's largest volume selling new car dealership. Greensboro's 2nd Largest Volume Selling Used Car Sales Dealership. Competitive Pricing on Automotive Service: Tires, Brakes, Batteries, Wipers, Oil Change. Loyalty Program with discounts and coupons mailed to your home. New Toyota Rental Cars on site for business or pleasure. Body Shop works with all major insurance companies. Parts ... read more
Location details
2630 Battleground Ave, Greensboro, NC, 27408, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Thank you John!
Business response:
Thank you Judith!
Business response:
Thank you Caroline!
Business response:
Thank you Caroline!
I had a wreck in Dec 6th and chose your collision center for repair. I also got a rental from you. Big mistake!! My repairs have taken more than a month due to back order with some of the parts. My insurance only paid for 30 days and had to pay the rest out of pocked. I tried to ask for a loaner car since the delay was on your part but the rental department was so rude to me. To make it worse, they tried to charge me 2 days that were already paid for by the insurance company. I have been with Nissan for over 15 years and rec... read more
Business response:
Dorothy, We are so sorry the parts are on national back order, we know that is even more frustrating to you than it is to us. The part we are all waiting for is a frame rail which as you know is a major part of the repair. Your vehicle arrived 12.8.17, your insurance allows rental coverage for $50/day up to $1500 total. You may want to take a second look at the information you have based on your comments above that state your "rental is only covered for 30 days" because that is not what we have on file from Allstate for you.... read more
Have purchased three vehicles from Rice over the years and have never been disappointed with the process. The salespeople (Norman - though sad he is no longer there) down to the Finance manager (Farrah) have all been wonderful. Service can be hit or miss, they are always busy, appointment times make me wonder if they even matter, but our advisor, Kristen, is nice and always treats us well and proactively follows up. Sure, each business will have their hiccups from time to time, but I do not hesitate to bring my business to R... read more
Business response:
Thank you Daniel. We greatly appreciate your business and for being a loyal customer to both our sales and service teams. We can look into the website and see where improvements can be made.
Business response:
Thank you Orobosa!
Business response:
Thank you Cynthi.
Service Department was horrible. They should have kept the location across the street. Took 25 minuets to check in at 8:40. Only 2 cars in front of me checking in. Then they call trying to say my battery was bad. Took it somewhere tonight and had it checked nothing wrong with battery. Horrible experience. Just want extra money.
Business response:
Debbie, we are so sorry you feel that way. We will pull your battery test and call you in the morning to see how we can make this right. We first and foremost want to make sure you are happy and that your battery is in good operating condition, especially in this cold weather. Sincerely, The Rice Team
Frequently asked questions about Rice Toyota Service Department
How is Rice Toyota Service Department rated?
Rice Toyota Service Department has a 3.8 star rating with 307 reviews.
When is Rice Toyota Service Department open?
Rice Toyota Service Department is closed now. It will open at 9:00 a.m.
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