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Rice Toyota Service Department

3.8

About this business

Fast, Fair, Friendly Service and Sales Team. Employ over 200 local residents! And always on the lookout for new talent to add to our team. Greensboro's largest volume selling new car dealership. Greensboro's 2nd Largest Volume Selling Used Car Sales Dealership. Competitive Pricing on Automotive Service: Tires, Brakes, Batteries, Wipers, Oil Change. Loyalty Program with discounts and coupons mailed to your home. New Toyota Rental Cars on site for business or pleasure. Body Shop works with all major insurance companies. Parts ... read more

Location details

2630 Battleground Ave, Greensboro, NC, 27408, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8307 reviews
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Katie Rice's profile image
Katie Rice 
7 years ago

Business response:

Thank you Katie! 

Erica Staley's profile image
Erica Staley 
7 years ago

Great experience with this business. My salesman was friendly, honest, & exceeded in his job with helping me locate a car. 

Business response:

Thank you Erica! 

Hariharan Govindasamy's profile image
Hariharan Govindasamy 
7 years ago

I recently Brought a CAR from RICE Toyota. I am totally frustrated with their service. The sales Man Dustin cheated me and sold cracked wind shield car. When I notice and approached him and his management they refused to repair/replace the wind shield. I would recommend please don't buy any car from RICE Toyota at Greensboro. 

Business response:

Hariharan it appears you purchased your car at the end of February, it is now March 17. Please come by anytime and we will be happy to review the written Toyota Certified warranty that came with your vehicle. Sincerely, The Rice Team 

Ron Meade's profile image
Ron Meade 
7 years ago

Business response:

Thank you Ron! 

Lynne Luther Robinson's profile image
Lynne Luther Robinson 
7 years ago

I am a loyal customer of Rice Toyota all my life but I am actively looking around for a new dealership. I had a relationship with this dealership in the past. I knew my service technician and he knew my car. I trusted him and even brought my Jeep to be serviced here. Yesterday I called to make an appointment and they never asked my name, they just said bring it in. When I arrived I was greeted and the man was nice enough but knew nothing about my car. When I got my car back it was twice the price that I had perceived it woul... read more

Business response:

Lynne thank you for being such a loyal customer with Rice Toyota throughout the years. We greatly apologize for the service department being all booked up yesterday and also for what happen yesterday when you spoke with the representative in our call center. Lynne it is still our process to collect the customers information even though there was no appointment set, and I am sorry that was not the case for you. Lynne thank you for speaking with Garson Rice and our service manager Kevin Johnson yesterday while you were here. A... read more

Ron Chandler's profile image
Ron Chandler 
7 years ago

Business response:

Thank you Ron! 

Rotica Mackerway's profile image
Rotica Mackerway 
7 years ago

I was very pleased with the repairs on my Lexus ES350. Rice made the communication with my insurance company very smooth. You also did work on my Corolla several years ago and I was pleased then also. The service at the Collision Center was excellent. Thank you Rice Toyota!!!! 

Business response:

Thank you Rotica from the Rice Toyota service team!! We greatly appreciate these kind words! We look forward to seeing you again at your future service appointments. 

Georgia Bowser's profile image
Georgia Bowser 
7 years ago

Things are looking up at Rice Toyota Service Department. Jasmine Williams is working in that department now and comes with the demeanor required to make customers comfortable. She leaves no stone unturned. 

Business response:

Georgia thank you for taking the time to share with us. The Rice Teams greatly appreciate you noticing all the hard work we have put into making our dealership the best place for our customers. Jasmine is a great new addition to our service team and we look forward in watching her grow. Thank you again Georgia! 

Gail Barger's profile image
Gail Barger 
7 years ago

Rice has taken care of my Toyotas for 30 years and I wouldn't go anywhere else. In all those years, I've never had an issue with them. They stand by their work. 

Business response:

Gail thank you for being such a loyal customer to Rice Toyota all these years. It is always a wonderful thing when customers share things like this with us. We greatly appreciate you and look forward to seeing you again! 

Frequently asked questions about Rice Toyota Service Department

How is Rice Toyota Service Department rated?

Rice Toyota Service Department has a 3.8 star rating with 307 reviews. 

When is Rice Toyota Service Department open?

Rice Toyota Service Department is closed now. It will open at 9:00 a.m. 

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