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Rice Toyota Service Department
- Car Dealers
- Greensboro, NC
About this business
Fast, Fair, Friendly Service and Sales Team. Employ over 200 local residents! And always on the lookout for new talent to add to our team. Greensboro's largest volume selling new car dealership. Greensboro's 2nd Largest Volume Selling Used Car Sales Dealership. Competitive Pricing on Automotive Service: Tires, Brakes, Batteries, Wipers, Oil Change. Loyalty Program with discounts and coupons mailed to your home. New Toyota Rental Cars on site for business or pleasure. Body Shop works with all major insurance companies. Parts ... read more
Location details
2630 Battleground Ave, Greensboro, NC, 27408, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Thank you Lydian. We greatly appreciate this 5 star rating. We look forward to seeing you again.
I like the rice service experience. Bought my car there and continue to look for a goo new(used) Toyota. Thank you LT in high point
Business response:
Lynette thank you for this great review and these kind words. We greatly appreciate your business and look forward to seeing you again. :)
Business response:
Joan thank you for taking the time to give some great feedback. I am glad that you had great service with our Collision Center. I do apologize for the communication break down, but because of your feedback they can continue to work on that. The updating through text could be a great way to keep customers up to date during their services. Thank you for suggesting that. We greatly appreciate your business and look forward to seeing you again.
Usually do not have issues with service. I decided to schedule this trip as I usually just drive up. First Sign of issue was it took three days to get an appointment. This was the twenty thousand mile service, so oil change and tire rotation. I was there two hours. Most times I've been in and out in thirty minutes or so. Very disappointed since I scheduled the service. Some people in the drive in lane were in and out before me. I don't know what they had done though.
Business response:
Tim thank you for taking the time to let us know what happen during your service appointment. Our service department sincerely apologizes for the longer wait times that you had while waiting for service on Wednesday. I know how frustrating that was for you. I know that Wednesday was very busy day for our service department. If there is anything we can do to make things right please do not hesitate to reach out to our customer relations manager, Jessica. She can be reached at 336-908-8042. Thank you and we look forward to see... read more
Business response:
We are sorry to hear we let you down Lindzay. We sincerely appreciate you taking the time to share your review with us. Sincerely, The Rice Team
Great service! Efficient time wise! Worked to recommend resolve of tire issue.
Business response:
Steve thank you so very much for taking the time to let us know how your service appointment was with our service department. We greatly appreciate this and look forward to seeing you again. :) Have a great day!
I just purchased a new Camry from Rice and I wish I could give more than a 5 star rating! It was my first time buying a car, and my salesperson Justin Sola made the process super easy and made it possible to set me up with a car that I love. Also, John in finance was extremely helpful in the buying process as well. I definitely recommend going to Rice for anyone looking for great people to work with not to mention a great selection of vehicles.
Business response:
Shannon thank you so much for these very kind words. It is great to see that Justin and John were able to get you in that new Camry. We greatly appreciate your business and for taking the time to let the sales team know of what a great job they did. We look forward to seeing you again! Enjoy your new Camry! :)
Brought my car all the way from Charlotte to have my Lexus serviced, was told in Charlotte that I needed to replace all tire sensors. Came to Rice Toyota and was told it was a loose wire! HONEST SERVICE and there will be no taken advantage of!!!
Business response:
Anna thank you very much for this great 5 Star Rating! It is so great that you came all that way to our service department. We greatly appreciate you taking the time to do this for our service team members. It is great that they were able to get your service concern corrected and it wasn't as serious as you thought. We look forward to seeing you again! Have a great day! :)
Frequently asked questions about Rice Toyota Service Department
How is Rice Toyota Service Department rated?
Rice Toyota Service Department has a 3.8 star rating with 307 reviews.
When is Rice Toyota Service Department open?
Rice Toyota Service Department is closed now. It will open at 9:00 a.m.
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