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Ricart Ford Parts
- Car Dealers
- Groveport, OH
About this business
Location details
4255 S Hamilton Rd, Ford Building, Groveport, OH, 43125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I do not recommend this dealership due to obvious issues between the sales and service department, and lack of transparent communication. Also they have radio and TV on inside - it's an AWFUL experience, no hospitality either. Bought a certified truck in early August (we were there 7 hours!), 3 major issues off the lot (gear shift, no Sirius, no FordPass). I had to take it to my local dealership to get the truck operating correctly, which took 7 WEEKS for them to work with Ford Corporate (not my local dealership fault- it's ... read more
My 2016 Ford F150 pickup truck developed oil leaks and I had to take it in for service last week. Phil Winkelmann was my service rep. Phil was very professional, pleasant and patient with me. He told me it would take 2 to 3 days to get it fixed. I was provided with Uber rides back and forth from the Service Department and my house. It did take 2 days to get it fixed. I am very satisfied with the repair.
They were very quick and responsive. I was hoping to trade in our car for a Bronco but the negative equity was too high. Hopefully in the future we can do business as I haven't used Ricart in a long while due to Nourse Ford has been making better deals for my last 8 car purchases.
Appointment for oil change scheduled for Friday Dec 6th 9am. When arrived was told it would be a “long wait”, over 2 hours. I received 4 emails and 4 text messages confirming the appointment, one of each requesting response! Received email and text one hour before the appointment confirming appointment. Service advisor said they were busy, but I saw only one other car was in the 3 lanes of the service garage. I won’t be back. Went to another Ford dealer same day without an appt and got out in 45 minutes.
They’re always courteous. They do a good job on my car when I’m there for service good atmosphere.
I had to get my car towed here after hitting an object in the roadway that caused the rim to explode, literally. The tow company delivered the vehicle to the wrong lot unbeknownst to me or the dealership and they refused to locate the vehicle. They told me I would need to come to their large automall and find the vehicle which I was able to locate by simply calling the fleet department and asking if it was sent their on accident. Pure laziness from the service department for ford. After I finally was able to get someone to o... read more
Very easy to work with and our sales consultant was friendly and thorough. Very pleasant experience.
As dishonest as they come. Agreed on a price. Told the salesmen i would call the next day to let them know. I called and was told that they could no longer the deal. I have the paper with the numbers on it! I was told they would sell it to the next guy for more than what I was getting it for
Unprofessional, poor communications, excuses, and more. Car was in service for 29 days bc they wouldn’t initially perform a necessary (and backed by photographs) Ford recall, which then broke while driving away from the dealership.
Frequently asked questions about Ricart Ford Parts
How is Ricart Ford Parts rated?
Ricart Ford Parts has a 4.4 star rating with 4,620 reviews.
When is Ricart Ford Parts open?
Ricart Ford Parts is closed now. It will open at 8:00 a.m.
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