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Rent-A-Center

1.6

About this business

Location details

235 4th St, Eureka, CA, 95501, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
WedClosed
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
1.6390 reviews
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Irene M's profile image
Irene M 
3 years ago

I went into the store to help my brother that is disabled to ask why he has been charged so much for a computer for his grandson whom he’s raising. The man who was working was very rude and argued with me in front of other customers when I inquired about their interest rates. He informed that their interest rate is 50% which is outrageous. My brother has already paid $1,200 and was informed he still owes $1,200 with no end in sight. I feel like this company is taking advantage of people who have lower income. 

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at 800-442-8186. 

Irene M's profile image
Irene M 
3 years ago

I went into the store to help my brother that is disabled to ask why he has been charged so much for a computer for his grandson whom he’s raising. The man who was working was very rude and argued with me in front of other customers when I inquired about their interest rates. He informed that their interest rate is 50% which is outrageous. My brother has already paid $1,200 and was informed he still owes $1,200 with no end in sight. I feel like this company is taking advantage of people who have lower income. 

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at 800-442-8186. 

Irene M's profile image
Irene M 
3 years ago

I went into the store to help my brother that is disabled to ask why he has been charged so much for a computer for his grandson whom he’s raising. The man who was working was very rude and argued with me in front of other customers when I inquired about their interest rates. He informed that their interest rate is 50% which is outrageous. My brother has already paid $1,200 and was informed he still owes $1,200 with no end in sight. I feel like this company is taking advantage of people who have lower income. 

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at 800-442-8186. 

TIM W's profile image
TIM W 
3 years ago

I got screwed by the Lebanon, Ohio Rent a Center to the point I am planning to seek legal action against them. A few months ago my Parents rented a HP Laptop on good faith to help me out because my Laptop was getting old and the performance was getting worse. They are 81 and 82 years old and are not computer people but wanted to surprise me with a Laptop. The fact is they were told it was a brand new Laptop but when I drove over to pick it up from them the first thing I noticed were several surface scratches on the Lid of th... read more

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at 800-442-8186. 

TIM W's profile image
TIM W 
3 years ago

I got screwed by the Lebanon, Ohio Rent a Center to the point I am planning to seek legal action against them. A few months ago my Parents rented a HP Laptop on good faith to help me out because my Laptop was getting old and the performance was getting worse. They are 81 and 82 years old and are not computer people but wanted to surprise me with a Laptop. The fact is they were told it was a brand new Laptop but when I drove over to pick it up from them the first thing I noticed were several surface scratches on the Lid of th... read more

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at 800-442-8186. 

TIM W's profile image
TIM W 
3 years ago

I got screwed by the Lebanon, Ohio Rent a Center to the point I am planning to seek legal action against them. A few months ago my Parents rented a HP Laptop on good faith to help me out because my Laptop was getting old and the performance was getting worse. They are 81 and 82 years old and are not computer people but wanted to surprise me with a Laptop. The fact is they were told it was a brand new Laptop but when I drove over to pick it up from them the first thing I noticed were several surface scratches on the Lid of th... read more

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at 800-442-8186. 

Lee T's profile image
Lee T 
3 years ago

I tried for 4 hrs to rent a washer in carrollton ga online I was told 3 times someone would contact meat the carrollton ga store 30117 this is the poorest customer service ive ever had the manager David strung me out over email for atleast a couple hours and I called 3 times to resolve to be able to rent a washer for my wife but apparently customer is not part of rent a center job description. This manager should be fired for poor business relations. I myself am in customer relations and have never experienced service this p... read more

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you and receive further details surrounding your poor experience, please contact our customer service at 800-442-8186. 

Lee T's profile image
Lee T 
3 years ago

I tried for 4 hrs to rent a washer in carrollton ga online I was told 3 times someone would contact meat the carrollton ga store 30117 this is the poorest customer service ive ever had the manager David strung me out over email for atleast a couple hours and I called 3 times to resolve to be able to rent a washer for my wife but apparently customer is not part of rent a center job description. This manager should be fired for poor business relations. I myself am in customer relations and have never experienced service this p... read more

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you and receive further details surrounding your poor experience, please contact our customer service at 800-442-8186. 

Lee T's profile image
Lee T 
3 years ago

I tried for 4 hrs to rent a washer in carrollton ga online I was told 3 times someone would contact meat the carrollton ga store 30117 this is the poorest customer service ive ever had the manager David strung me out over email for atleast a couple hours and I called 3 times to resolve to be able to rent a washer for my wife but apparently customer is not part of rent a center job description. This manager should be fired for poor business relations. I myself am in customer relations and have never experienced service this p... read more

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you and receive further details surrounding your poor experience, please contact our customer service at 800-442-8186. 

Frequently asked questions about Rent-A-Center

How is Rent-A-Center rated?

Rent-A-Center has a 1.6 star rating with 390 reviews. 

When is Rent-A-Center open?

Rent-A-Center is closed now. It will open at 10:00 a.m. 

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