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Rent-A-Center

1.6

About this business

Location details

235 4th St, Eureka, CA, 95501, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
WedClosed
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
1.6390 reviews
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Amber H's profile image
Amber H 
3 years ago

horrible service, all employees seemed nice in the beginning at the store location in **********. I am a reader so of course I read my contract was told I could return products anytime and also get my money back. not only am I being refused my money back but also being told that they will be taking back the products I've been paying for since oct of ****************************************************************************** the said contract why would I return something I've been paying for along with renters insurance as... read more

Business response:

Rent-A-Center appreciates your feedback and find it unfortunate that you are not satisfied with the rental-purchase agreement you made with us. Rent-A-Center accommodates returning the merchandise in accordance with the terms of the rental-purchase agreement, specifically in paragraphs "Termination," and "Our Rights To Take Possession". Since the rental-purchase agreement constitutes a lease of the merchandise, we are still entitled to payment for the time you rented the merchandise, and we do not refund payment received dur... read more

Amber H's profile image
Amber H 
3 years ago

horrible service, all employees seemed nice in the beginning at the store location in **********. I am a reader so of course I read my contract was told I could return products anytime and also get my money back. not only am I being refused my money back but also being told that they will be taking back the products I've been paying for since oct of ****************************************************************************** the said contract why would I return something I've been paying for along with renters insurance as... read more

Business response:

Rent-A-Center appreciates your feedback and find it unfortunate that you are not satisfied with the rental-purchase agreement you made with us. Rent-A-Center accommodates returning the merchandise in accordance with the terms of the rental-purchase agreement, specifically in paragraphs "Termination," and "Our Rights To Take Possession". Since the rental-purchase agreement constitutes a lease of the merchandise, we are still entitled to payment for the time you rented the merchandise, and we do not refund payment received dur... read more

Larocca T's profile image
Larocca T 
3 years ago

I think they cheat the customer. I don't receive recipts 

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************ in order to request a copy of your payment history. Thank you 

Larocca T's profile image
Larocca T 
3 years ago

I think they cheat the customer. I don't receive recipts 

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************ in order to request a copy of your payment history. Thank you 

Larocca T's profile image
Larocca T 
3 years ago

I think they cheat the customer. I don't receive recipts 

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************ in order to request a copy of your payment history. Thank you 

Jacob K's profile image
Jacob K 
3 years ago

Wouldn't let me pick my agreement up because of who gave me a ride .. sounds like a discrimination lawsuit 

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************ so we can obtain further information. 

Savanna S's profile image
Savanna S 
3 years ago

They need help with the staff at the location in fort **********,**. 

Business response:

Please contact our customer service department at ************ to provide your much appreciated feedback on store staffing. Thank you 

Jacob K's profile image
Jacob K 
3 years ago

Wouldn't let me pick my agreement up because of who gave me a ride .. sounds like a discrimination lawsuit 

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you, please contact our customer service at ************ so we can obtain further information. 

Savanna S's profile image
Savanna S 
3 years ago

They need help with the staff at the location in fort **********,**. 

Business response:

Please contact our customer service department at ************ to provide your much appreciated feedback on store staffing. Thank you 

Frequently asked questions about Rent-A-Center

How is Rent-A-Center rated?

Rent-A-Center has a 1.6 star rating with 390 reviews. 

When is Rent-A-Center open?

Rent-A-Center is closed now. It will open at 10:00 a.m. 

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