Rent-A-Center

Erica J 

on BBB

2 years ago

If I could give zero or negative stars, I would do so - -100 stars. I have been chasing a refund from this company since September of 2022. On top of being nonresponsive, they make you jump through all kinds of hoops to get the refund. Got a letter confirming the refund in September 2022...nearing the end of April 2023 and still nothing. Worst customer experience I've personally dealt with in my life. Avoid working with this company at all costs. 

Erica J 

on BBB

2 years ago

If I could give zero or negative stars, I would do so - -100 stars. I have been chasing a refund from this company since September of 2022. On top of being nonresponsive, they make you jump through all kinds of hoops to get the refund. Got a letter confirming the refund in September 2022...nearing the end of April 2023 and still nothing. Worst customer experience I've personally dealt with in my life. Avoid working with this company at all costs. 

Erica J 

on BBB

2 years ago

If I could give zero or negative stars, I would do so - -100 stars. I have been chasing a refund from this company since September of 2022. On top of being nonresponsive, they make you jump through all kinds of hoops to get the refund. Got a letter confirming the refund in September 2022...nearing the end of April 2023 and still nothing. Worst customer experience I've personally dealt with in my life. Avoid working with this company at all costs. 

Flore L 

on BBB

2 years ago

Dear Bob's Furniture Corp Leadership, My table purchase and delivery was an EXCELLENT experience! However, I was two days away from complete my purchase of your Grand Manor Bed and 5 Drawer Chest set. My purchase would have been thru the AcceptanceNOW program; who are COMPLETE PREDATORS/SHYEST financial business company, that PRAY on those of us who are re-building our credit, hard-working and earnest consumers! I came in on 4/5 to discuss a $30 discrepancy with my grand total purchase of the bedroom items and came to a horr... read more

Flore L 

on BBB

2 years ago

Dear Bob's Furniture Corp Leadership, My table purchase and delivery was an EXCELLENT experience! However, I was two days away from complete my purchase of your Grand Manor Bed and 5 Drawer Chest set. My purchase would have been thru the AcceptanceNOW program; who are COMPLETE PREDATORS/SHYEST financial business company, that PRAY on those of us who are re-building our credit, hard-working and earnest consumers! I came in on 4/5 to discuss a $30 discrepancy with my grand total purchase of the bedroom items and came to a horr... read more

Flore L 

on BBB

2 years ago

Dear Bob's Furniture Corp Leadership, My table purchase and delivery was an EXCELLENT experience! However, I was two days away from complete my purchase of your Grand Manor Bed and 5 Drawer Chest set. My purchase would have been thru the AcceptanceNOW program; who are COMPLETE PREDATORS/SHYEST financial business company, that PRAY on those of us who are re-building our credit, hard-working and earnest consumers! I came in on 4/5 to discuss a $30 discrepancy with my grand total purchase of the bedroom items and came to a horr... read more

Shampane R 

on BBB

2 years ago

If I could give zero stars I would, mark my words rent a center, This is not over, how I was treated as a first time customer was absolutely disgusting and I will be going above and beyond to do something about it. Overall the company is great, but the managers in the retail stores not so great and that's going to take the company down in the long run, because nothing is being done. 

Shampane R 

on BBB

2 years ago

If I could give zero stars I would, mark my words rent a center, This is not over, how I was treated as a first time customer was absolutely disgusting and I will be going above and beyond to do something about it. Overall the company is great, but the managers in the retail stores not so great and that's going to take the company down in the long run, because nothing is being done. 

Shampane R 

on BBB

2 years ago

If I could give zero stars I would, mark my words rent a center, This is not over, how I was treated as a first time customer was absolutely disgusting and I will be going above and beyond to do something about it. Overall the company is great, but the managers in the retail stores not so great and that's going to take the company down in the long run, because nothing is being done.