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Rent-A-Center

1.6

About this business

Location details

235 4th St, Eureka, CA, 95501, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
WedClosed
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
1.6390 reviews
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Jade Q's profile image
Jade Q 
3 years ago

Most horrible experience in my life. This location recently has a new manger name ***** he will call you threatening you, hanging up the phone shouting like a 3 year old that didn't get his way. The staff is extremely unprofessional it's hard to communicate because the staff have strong Spanish accent and can't properly interpret what's your saying in English. This was my second account with ******************** and I've learn a very valuable lesson * NEVER AGAIN DO NOT DO IT TO YOURSELF * I hope this review helps someone ma... read more

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you and investigate this experience, please contact our customer service at 800-442-8186. 

Jade Q's profile image
Jade Q 
3 years ago

Most horrible experience in my life. This location recently has a new manger name ***** he will call you threatening you, hanging up the phone shouting like a 3 year old that didn't get his way. The staff is extremely unprofessional it's hard to communicate because the staff have strong Spanish accent and can't properly interpret what's your saying in English. This was my second account with ******************** and I've learn a very valuable lesson * NEVER AGAIN DO NOT DO IT TO YOURSELF * I hope this review helps someone ma... read more

Business response:

Rent-A-Center appreciates your feedback and the opportunity to address your concerns. In order to better assist you and investigate this experience, please contact our customer service at 800-442-8186. 

Leslie T.'s profile image
Leslie T. 
3 years ago

I purchased a ********** back in 2021 and paid for it in full in Wilmington **. Currently, the ** is not working, and Rent a Center is doing nothing to help. I feel they should provide some sort of warranty for their customers. A ** should last only a year and a half. I spoke with the store manager ************************* and he did nothing to help me or even seem concerned so it seems that possibly, they sell defective items so BEWARE!!! I will also be making a complaint to the corporate office 

Vershawn J's profile image
Vershawn J 
3 years ago

The store on **** street is ABSOLUTELY INSIDIOUS AND THEY ARE LIARS AND GO FOR BAIT AND SWITCH TATIC MY IVE CALLED CORPORATE OFFICE SEVERAL TIMES AND THEY PUT IN COMPLAINT TO DISTRICT MANAGER TO RETURN MY CALLS AND HAVEN'T GOTTEN A CALL YET I CALLED INQUIRING ABOUT A DEEP FREEZER A STORE ASSOCIATE AND I WERE TEXTING, DONT REMEMBER THE NAME BUT I HAVE TEXT MESSAGES IN MY PHONE SAVED GUY SAID TOTAL COST OF FREEZER IS 350 AND I PUT A 100 DOWN IT WOULD COVER ME FOR MY 1ST MONTH I ADVISED IF FREEZER ONLY 350 WHY WOULD I PUT A 100... read more

Leslie T.'s profile image
Leslie T. 
3 years ago

I purchased a ********** back in 2021 and paid for it in full in Wilmington **. Currently, the ** is not working, and Rent a Center is doing nothing to help. I feel they should provide some sort of warranty for their customers. A ** should last only a year and a half. I spoke with the store manager ************************* and he did nothing to help me or even seem concerned so it seems that possibly, they sell defective items so BEWARE!!! I will also be making a complaint to the corporate office 

Vershawn J's profile image
Vershawn J 
3 years ago

The store on **** street is ABSOLUTELY INSIDIOUS AND THEY ARE LIARS AND GO FOR BAIT AND SWITCH TATIC MY IVE CALLED CORPORATE OFFICE SEVERAL TIMES AND THEY PUT IN COMPLAINT TO DISTRICT MANAGER TO RETURN MY CALLS AND HAVEN'T GOTTEN A CALL YET I CALLED INQUIRING ABOUT A DEEP FREEZER A STORE ASSOCIATE AND I WERE TEXTING, DONT REMEMBER THE NAME BUT I HAVE TEXT MESSAGES IN MY PHONE SAVED GUY SAID TOTAL COST OF FREEZER IS 350 AND I PUT A 100 DOWN IT WOULD COVER ME FOR MY 1ST MONTH I ADVISED IF FREEZER ONLY 350 WHY WOULD I PUT A 100... read more

Leslie T.'s profile image
Leslie T. 
3 years ago

I purchased a ********** back in 2021 and paid for it in full in Wilmington **. Currently, the ** is not working, and Rent a Center is doing nothing to help. I feel they should provide some sort of warranty for their customers. A ** should last only a year and a half. I spoke with the store manager ************************* and he did nothing to help me or even seem concerned so it seems that possibly, they sell defective items so BEWARE!!! I will also be making a complaint to the corporate office 

Vershawn J's profile image
Vershawn J 
3 years ago

The store on **** street is ABSOLUTELY INSIDIOUS AND THEY ARE LIARS AND GO FOR BAIT AND SWITCH TATIC MY IVE CALLED CORPORATE OFFICE SEVERAL TIMES AND THEY PUT IN COMPLAINT TO DISTRICT MANAGER TO RETURN MY CALLS AND HAVEN'T GOTTEN A CALL YET I CALLED INQUIRING ABOUT A DEEP FREEZER A STORE ASSOCIATE AND I WERE TEXTING, DONT REMEMBER THE NAME BUT I HAVE TEXT MESSAGES IN MY PHONE SAVED GUY SAID TOTAL COST OF FREEZER IS 350 AND I PUT A 100 DOWN IT WOULD COVER ME FOR MY 1ST MONTH I ADVISED IF FREEZER ONLY 350 WHY WOULD I PUT A 100... read more

Keely S's profile image
Keely S 
3 years ago

I got a couch from the ******************* store in Phoenix I explained to the manager I had fraud on my account and needed to set up other payment arrangements. I was paying what I could with cash went into the store and was belittled as well as my payment was not excepted because it was $10 short. I have had never ending phone calls and texts at 3am and after 9pm as well as them showing up at my door 3+ x a day and leaving nasty notes on my door I have been yelled at for not answering my phone *********** 15 hrs a day and ... read more

Frequently asked questions about Rent-A-Center

How is Rent-A-Center rated?

Rent-A-Center has a 1.6 star rating with 390 reviews. 

When is Rent-A-Center open?

Rent-A-Center is closed now. It will open at 10:00 a.m. 

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