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Renaissance Cleveland Hotel

3.9

About this business

This sophisticated downtown Cleveland hotel is located on Public Square and is connected to Tower City Center's exclusive boutiques, restaurants and cinema. 

Location details

24 Public Square, Cleveland, OH, 44113, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.92,239 reviews
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Dawn Seymour's profile image
Dawn Seymour 
8 years ago

It was quiet and peaceful!!! Will definitely go again. 

Business response:

We're happy to hear that you had a quiet and peaceful stay with us, Dawn! 

Dawn Luniewski's profile image
Dawn Luniewski 
8 years ago

We really have been well cared for every year we come. Glad they can put up with so many dancers. Thanks RCH 

Shawn Thompson's profile image
Shawn Thompson 
8 years ago

Love this place where i stay when in Cleveland! Celebrated Game 7 there awsome lobby watch party! I woud recommended this property any traveler the access to the casino shopping and sporting events makes the idea place to be. With an efficient staff and comfortable Beds The Renaissance number one 

Business response:

Thank you for your generous 5-star review, Shawn. We're thrilled you enjoyed our staff and service and hope to welcome you again soon. 

Denise Porter's profile image
Denise Porter 
8 years ago

I really enjoyed and loved the fact it felt like I was in something that had culture to 

Business response:

Thank you, Denise! We're so glad you enjoyed discovering the history and culture surrounding our hotel. We hope to welcome you back soon. 

Michelle Pride's profile image
Michelle Pride 
8 years ago

When booking my room I was not informed of the $50 per night incidental fee so when I arrived imagine my surprise when I was charged $350 instead of my original room charge. The hotel was extremely cold. I will not ever go back to this hotel!! 

Business response:

We appreciate your feedback, Michelle, and will pass it along to our team. 

Andrea Love's profile image
Andrea Love 
8 years ago

Personnel nice & helpful. Nice & clean. Casino not so hot 

Business response:

Thank you for your 5-star review! 

Kim Scotchie's profile image
Kim Scotchie 
8 years ago

The rooms are beautiful, staff are great however, no coffee makers in room and they charge $9.00 for a 3 cup carafe of coffee, $14.00 for a 6 cup carafe. Now this isn't even gourmet coffee. No fridge in room, kind of disappointed. Wish I would have brought my little keurig. 

Business response:

Thank you for taking the time to leave a review. We're happy to hear you enjoyed our staff and service. We also appreciate your constructive feedback about pricing and our coffee quality. We hope to welcome you again so we have another chance to meet expectations. 

Ozetta Harris's profile image
Ozetta Harris 
8 years ago

It's a Great Place to stay in Cleveland, Ohio Located right on the Public Square in the heart of the city! .........I love it!!!!!!!'.......Ozetta Harris 

Business response:

Thank you for your 5-star review, Ozetta! We're happy to hear you enjoyed our location. We hope to welcome you again soon. 

Debora Slagle's profile image
Debora Slagle 
8 years ago

My favorite hotel. So clean and so good. I love the foods, the ambiance, an they have a beautiful lobby! 

Business response:

We're honored to be your favorite hotel, Debora! Thank you for your kind words. 

Frequently asked questions about Renaissance Cleveland Hotel

How is Renaissance Cleveland Hotel rated?

Renaissance Cleveland Hotel has a 3.9 star rating with 2,239 reviews. 

When is Renaissance Cleveland Hotel open?

Renaissance Cleveland Hotel is closed now. It will open tomorrow at 9:00 a.m. 

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