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Rejuvenation
- Retail
- Portland, OR
About this business
Located at the corner of Southeast Grand Avenue and Taylor, our Portland store occupies the ground floor of the historic c. 1905 Neustadter Building. You'll find 12,000 square feet of lighting, hardware, furniture, and rugs, along with one-of-a-kind salvage and restored antiques.
Location details
1100 SE Grand Ave, Portland, OR, 97214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I've been a Williams Sonoma family of brands customer for two decades, but their decline in quality and customer service has been steep. After repeated negative experiences I have finally learned my ****** and am no longer shopping with them. I've spent far too much time and lost too much money dealing with their issues, over three thousand dollars on my current order which began six months ago with no end date, assistance, or resolution in sight. BUYERS BEWARE - quality is not what it once was, and should you need any level... read more
Buyer Beware!! I ordered 2 items early December, 2021. Both were a problem!One item was due to be delivered in early February. Then in May, now end July - 6 months after their agreed delivery date and 8 months after purchase. I have spent over 2 hours on hold each time I try to talk to customer service. Their reply is that it is their supplier who has issues - not their fault nor their need to manage. However, my contract is with West Elm (Williams Sonoma) not with their supplier. Their supplier relationship is their busines... read more
I ordered two bistro chairs online in March 2022. They arrived April 16, but one was damaged and had to be reordered. The replacement arrived today, May 20, but it was also unacceptable, with a split through the wood frame at the back of the seat. Really bad quality control, and a lot of frustration that after two months I still don't have the chairs I paid for.Side note: Williams-Sonoma's customer service area on the website has instructions for leaving reviews, but the process has been disabled. Wonder why?!
i placed an order for an anton ****** took 4 delivery and end up i was told its lost! First delivery: got a call one day before the delivery day stating the table is not delivering 3 months from the day. OK fine, i went to ikea and got a table to use, then a month later, i got a call stating the table is ready for delivery, on the day of delivery, i got a call from the driver saying he only has the top, so we went ahead and reschedule for a third try, and this time they come with just the bottom..... and i called for the 4th... read more
WOW, I TRULY CAN'T BELIEVE THIS COMPANY AND THE WAY THEY HANDLE THEIR BUSINESS. I HAVE BEEN ON THE ***** FOR OVER 2 HOURS TRYING TO GET MY RETURNED HANDLED. THEY TOLD ME THERES A CHARGE FOR THEM TO COME PICK IT UP AFTER YOU HAVE ALREADY SPENT $299 JUST FOR DELIVERY EVERY COMPANY, I HAVE DEALT WITH IN THE PAST USUALLY WAVES DELIVERY CHARGE. IT IS WHAT IT IS AND NOW THEY WANT TO CHARGE TO COME PICK UP THEIR PRODUCT. YOU ASK TO SPEAK TO A MANAGER ON THE ***** AND THEY JUST PUT YOU ON HOLD FOR MINIMUM OF 30MINUTES. I AM TRYING T... read more
WORST COMPANY - these people should not be in business! Came on here and suddenly feel like we're not alone. Ordered a table back at the start of January that was supposed to be delivered the end of January. Didn't happen. Finally it got scheduled for March 11th. My husband took the day off work and we get a text that morning that they couldn't find a piece of it and would find it within a few days. That never happened. We're now Mid-May and still no table. Everytime we call we get told someone will call us back the next day... read more
Allow orders to be placed when they're not in stock, and won't be for months. Terrible! Can't believe they're in business.
Bought kitchen aid artisan stand mixer from *********** store for my mom for Christmas. Mom lives in different part of state and doesn't drive. She used mixer once and then it didn't work anymore. In meantime our location closed. By time I could arrange to go drive out of town to pick up mixer and then arrange to drive to a different part of state in extreme opposite direction to the only remaining store in state, the 30 day return policy had expired. Called online customer service and was told they can only help with produc... read more
Buyer beware, cancellations of orders are not allowed. **************** is in place only to keep an order in play. Create complications and hardship for customer. I placed an order on some lightbulbs, nothing extravagant, in stock item and had to cancel because was told that shipping could take up to **** business days for in stock items. *************** or clarifying that it could ship any quicker. Literally spoke to someone on the phone that could NOT expedite the order. I called back to cancel within about twenty minutes ... read more
Frequently asked questions about Rejuvenation
How is Rejuvenation rated?
Rejuvenation has a 1.5 star rating with 1,101 reviews.
When is Rejuvenation open?
Rejuvenation is closed now. It will open at 11:00 a.m.
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