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Quest Diagnostics Dover

1.5

About this business

Good health starts with KNOWING. When choosing a lab, consider such extras as being able to schedule an appointment, get reminders and access test results anywhere. You'll find them all at Quest Diagnostics. More reasons that 5 million+ people and their healthcare providers choose Quest: - More than 2,200 Patient Service Centers nationwide - Get results on your smartphone, tablet, or desktop throughMyQuest™ - Paperless billing, online bill paying, and payment options likeEasy Pay™ - Payment assistance for patient... read more

Location details

1102 South Dupont Highway, Ste 2, Dover, DE, 19901, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 3:00 p.m.
Tue6:00 a.m. to 3:00 p.m.
Wed6:00 a.m. to 3:00 p.m.
Thu6:00 a.m. to 3:00 p.m.
Fri6:00 a.m. to 3:00 p.m.
Sat7:00 a.m. to 12:00 p.m.
SunClosed
1.5484 reviews
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Kevin S's profile image
Kevin S 
3 years ago

Quest Diagnostics performed genetic blood lab tests without first ensuring that insurance would cover the specific tests. My doctor ordered several blood tests and included among them were a couple of genetic tests. As a Quest Diagnostics representative later said on the phone, most insurance carriers won't cover those kinds of tests unless pre-approved.This has resulted in me having to pay the over $500 in tests because the insurance won't cover it. Quest Diagnostics had my insurance information and could have verified this... read more

Ratel's profile image
Ratel 
3 years ago

Situation: we have been working to get back to ********* for 10 months. Finally have a flight after several cancellations. Staying in temporary accommodation. Dog is in the air en route to *** ahead of us. Goods are on a ship arriving Aus next week. This has cost tens of thousands of dollars and plenty of time invested.With other actions lining up, we booked a covid test with quest to meet covid requirements in Aus. We arrived ******* who do the testing locally only to find no appointments for us despite confirmation codes a... read more

James K's profile image
James K 
3 years ago

Had my blood work done 10 days ago now a large area. Is black n blue and hurts constantly.wish I could download picture. I was told that when my blood was drawn the needle went completly through a vein 

Jim R's profile image
Jim R 
3 years ago

Contacted me to pay a ******************* and wanted my birth date and other confidential information. 

Robert S's profile image
Robert S 
3 years ago

I went in there today use the app like I was told to to cut down on time. I walked in with a walk in. The office had five people sitting in it they take the walk in that walked in with me first before anyone else there. I make a comment as to why they excepting walk-ins before me and other people another woman got up also and wanted to know. A woman with no name tag with tattoos comes out with a snarky , know it all , attitude and tells me not to use the app that the app doesnt work and they dont go by the app. Ok ? Really? ... read more

Arnab M's profile image
Arnab M 
3 years ago

Complete Incapable and Useless. Simple test which normally take 3- 5 days, these morons take double the time. Management needs to change or they need to shutdown their business. 

Sharanjit K's profile image
Sharanjit K 
3 years ago

I made 2 payment plan with them and their account still showing a balance and they seem cannot locate where is the 1st payment . It takes a day for the payment to process from my account and weeks for the investigation. No one replied from the email and endless conversation from the customer **********************. Poor company and lack of support 

Gabriel M's profile image
Gabriel M 
3 years ago

On 8/9/21 I went to get basic preventive blood work for my yearly physical which was 100% covered through my health insurance company with zero co-pay for preventive yearly physical blood work. they requested my credit card information and said it was company policy but not to worry I wouldn't be charged. the same day when I got home I received a credit card charged for $40.00 the opening sentense stated this is not a ****?????. I also received a **** saying that I owed ***** less $40.00 = 49.40.I have been trying to gert th... read more

Jordan L's profile image
Jordan L 
3 years ago

My last visit for my blood work with, ******* was a mess. I simply asked if she would mind taking blood from a certain vien and then it was on. Not only did she cop an adittude, she proceeded to recite her resume. I explained to her it's not the phlebotomist, it's me and my arms. She proceeded to get worse and cleaned the site and bang the needle went in and most painful experience ever. I have gone to Quest and this place many times before and will continue to go there, BUT I will NOT allow her near me again. You've been Wa... read more

Frequently asked questions about Quest Diagnostics Dover

How is Quest Diagnostics Dover rated?

Quest Diagnostics Dover has a 1.5 star rating with 484 reviews. 

When is Quest Diagnostics Dover open?

Quest Diagnostics Dover is closed now. It will open at 6:00 a.m. 

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