Quality First Service Group's cover image
Claimed

This profile has been claimed by the business owner or representative.

Quality First Service Group

4.8

About this business

Quality First Service Group is family owned and operated, NOT a franchise. Your satisfaction is our success. No extra charges for Saturday or Sunday! Emergency service is our specialty! Full service plumbing, drain, water heater, and HVAC repair and replacement. Water and sewer lines repaired and replaced with a full excavation department. All work is guaranteed and our warranty is among the best in the business. BBB accredited, Team Dave Logan endorsed, Tom Martino referral list endorsed, 2018 Colorado Companies to watch wi... read more

Location details

929 Telluride St, Aurora, CO, 80011, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun7:00 a.m. to 7:00 p.m.
4.83,208 reviews
Select a rating
Kathryn Z's profile image
Kathryn Z 
4 years ago

Thomas and Thomas were kind, respectful, and took care to leave things clean even though they replaced a toilet. 

Business response:

Thank you so much for your review! We appreciate your business and the opportunity to earn your trust! 

Ardith S's profile image
Ardith S 
4 years ago

Joe V******** came to my rescue on 5-21-2021. I wanted to know the cause of a mysterious (to me) seep and leak and get it fixed. It was not such an easy thing to do since there was more than one leak and the offending pipes and stacks were concealed behind the sheetrock in both bathrooms. In all, finding the sources of leaks and fixing them took more than 7 hours. Joe remained calm and reassuring the whole time in spite of his busy schedule and he still took time to clean up the resulting mess. I always give Quality First 5 ... read more

Business response:

Thank you so much for this amazing review! We really appreciate the time you took to let the world know about your experience with our company and we thank you for your loyalty! 

Phil S's profile image
Phil S 
4 years ago

Thomas and Emilio from Quality First Plumbing did a complete re-pipe of my entire house. They did a great job, were through and professional. They answered all of my questions and concerns. I will definitely have Quality First back for any of my plumbing needs. 

Business response:

Thank you so much for your review! We appreciate your business and the opportunity to earn your trust! 

Phil S's profile image
Phil S 
4 years ago

I Put in a service call to Quality First Plumbing for a water leak coming from my living room ceiling. When Thomas their Service Expert arrived he determined the source of the leak very quickly. He and Daniel the other Service Expert fixed the leaking pipe in very short order. The water soaked the drywall on the ceiling and living room wall. Thomas contacted a restoration company with my permission, they arrived on site during his stay. Thomas was very good at explaining everything to me about the cause of the leak. He was v... read more

Business response:

Thank you so much for this amazing review! We appreciate your loyalty and the opportunity to continue to earn your trust! 

Colleen M's profile image
Colleen M 
4 years ago

I recently called for an appointment with Quality First. Josh was the technician that came to inspect my HVAC system. He explained what he did and that there were 2 issues. He gave me a price and did not pressure me to have the work done. When I asked him if he could go ahead and complete the items, he did it on the spot and didn't make me schedule a new appointment for another day. Josh was prompt, courteous, knowledgeable and very professional. I will definitely use this company in the future. 

Business response:

Thank you so much for the opportunity to earn your business and your trust! We appreciate the time you took to post this review! 

M. A.'s profile image
M. A. 
4 years ago

Call Deb morning first one not come on they fix the problem the same day, technician explained what was wrong showed me and by the servers to clean the furnace excellent deal. 

Business response:

Thank you so much for your business and for the opportunity to earn your trust! 

Dottie S's profile image
Dottie S 
4 years ago

Jordan A returned to install a Pressure Reducing Valve in my crawl space to protect my home from city high water pressure that could damage appliances that use water. My home was built several years ago and this pressure reducing valve was not required at that time. He again was very professional and courteous. 

Business response:

Thank you so much for your business and for allowing us the opportunity to earn your trust! 

Dottie S's profile image
Dottie S 
4 years ago

A few weeks ago, Jordan A. came out to do a 21 point plumbing inspection. He identified a potential problem and provided an estimate for the work required. He answered all my questions and provided me with the additional information I requested. He is very knowledgeable and extremely courteous and helpful. 

Business response:

Thank you so much for your review! 

Dale's profile image
Dale 
4 years ago

As a result of many years of tree growth and the subsequent roots in the sewer line, we had 10 feet of the line replaced. The team that replaced it was quick, efficient, and professional. They replaced the section of pipe and placed 2 new cleanouts in the line so they could be accessed outside of the home. A few days later, Dustin and Jordan came out to video inspect the line and clean the line with a high pressure water "auger". This was part of the companies service to make sure that everything after the repair was 100%. I... read more

Business response:

Thank you so much for your review! 

Frequently asked questions about Quality First Service Group

How is Quality First Service Group rated?

Quality First Service Group has a 4.8 star rating with 3,208 reviews. 

When is Quality First Service Group open?

Quality First Service Group is closed now. It will open at 6:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com