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Quality First Service Group

4.8

About this business

Quality First Service Group is family owned and operated, NOT a franchise. Your satisfaction is our success. No extra charges for Saturday or Sunday! Emergency service is our specialty! Full service plumbing, drain, water heater, and HVAC repair and replacement. Water and sewer lines repaired and replaced with a full excavation department. All work is guaranteed and our warranty is among the best in the business. BBB accredited, Team Dave Logan endorsed, Tom Martino referral list endorsed, 2018 Colorado Companies to watch wi... read more

Location details

929 Telluride St, Aurora, CO, 80011, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun7:00 a.m. to 7:00 p.m.
4.83,208 reviews
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Maryanne A's profile image
Maryanne A 
3 years ago

I have used Quality First for several years for everything from leaky faucets to installation of new furnace/AC. They consistently provide 5 Star service from customer ********************** through job completion. Everyone listens to make sure they know what you need. Techs arrive as scheduled and give options and suggestions. Every experience is professional, courteous and thorough. Thanks to ******** ******** ******* ******* ***** ***** Nate and team, **** and *****, and *****. 

Business response:

Thank you so much for your review and thank you for recognizing our team! I am so happy we were able to provide the Quality First Experience and we thank you for your business and the opportunity to earn your trust! 

Andrew F's profile image
Andrew F 
3 years ago

Quality First did a great job. Same day service and ********************* was efficient and kind. Thank you 

Business response:

Thank you so much for your review! We appreciate your business and thank you for the opportunity to earn your trust! 

Peggy H's profile image
Peggy H 
3 years ago

T.J. **** is an excellent plumber. He made suggestions, provided several options, and did great work. Thanks! 

Business response:

Thank you so much for your review! TJ enjoyed working for you and we thank you so much for your business! 

Janelle L's profile image
Janelle L 
3 years ago

Great service! Came out in an hour after calling; talked about options available; estimates on work, shutting off water for building, and tolerant of my cat watching him work.My 1st experience with this company, will absolutely recommend them to neighbors and friends. 

Business response:

Thank you so much for this amazing review! We appreciate your business and the opportunity to earn your trust! 

Bob J.'s profile image
Bob J. 
3 years ago

I was quoted a very high price for a furnace fire damper repair and also charged for diagnostic check. I called another HVAC service they completed the job with no diagnostic charge for quarter of the price in one hour. I will not recommend this company to anyone because they are not trustworthy. This company informed me it would take at least seven weeks to order and change a simple furnace fire damper. This company also attempted to charge our building HOA again for the diagnostic check which we had already paid them. 

Business response:

I'm sorry you had a less than favorable experience with my company. I invite you to call me directly if you would like to discuss this further. ******************* ************ 

Kitty R's profile image
Kitty R 
3 years ago

*** and ***** were very professional and personable. It was a fairly big job repairing parts for my boiler. They answered all my questions in a way I could understand. I especially liked the Jays attention to detail and how he cleaned up when the job was done. I have use Quality First in the past and find they do a great job! 

Business response:

Thank you so much for your review! We appreciate your business and the opportunity to earn your trust! 

John L's profile image
John L 
3 years ago

This is a great company and they care about their customers. I had a problem with my furnace system on several different days. Spoke with ***** and ****** over the phone and the customer ********************** was amazing and quick. Technicians were **************************** and ***. ******* was great with communication and informed me when parts would be available and made sure I was kept in the loop the entire time. They did much more work than needed just to make sure my issues were handled and I really appreciated thi... read more

Business response:

Thank you so much for your review! We appreciate your business and the opportunity to earn your trust! 

Kelly B's profile image
Kelly B 
3 years ago

**** and ***** came out to look at our water heater and while we found out we needed a new one they were great at showing what the problems were and explaining everything. They were both very professional and nice to work with. We will definitely call them again if we need anything in the future! 

Business response:

Thank you so much for your review and for your business! 

Georgia C's profile image
Georgia C 
3 years ago

These two gentleman were on time, professional, fixed my furnace quickly and efficiently ! 

Business response:

Thank you so much for your review and for your business! 

Frequently asked questions about Quality First Service Group

How is Quality First Service Group rated?

Quality First Service Group has a 4.8 star rating with 3,208 reviews. 

When is Quality First Service Group open?

Quality First Service Group is open now. It will close at 7:00 p.m.  

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