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QTC Management, Inc.
- Healthcare
- Jacksonville, NC
About this business
Location details
7 Office Park Dr, Jacksonville, NC, 28546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I would give negative stars if I could. By far the worst medical experience I've ever had. My paperwork, DBQs are incorrect, they say I denied exams that I wasn't asked about and they say exams that they did when they did not. I don't understand why this company is used for military when they have such a poor rating.
Business response:
Thank you for bringing your claims to our attention. We understand the importance of your case and will do our best for a prompt resolution to your claim. Please know that I alerted our customer experience representatives, who will open an investigation and review your case. In the meantime, you can email us at ************************************* and provide your full name, case number and any additional details regarding your claims, and well pass that information to our customer representatives for a speedy resolution.Ag... read more
I would give negative stars if I could. By far the worst medical experience I've ever had. My paperwork, DBQs are incorrect, they say I denied exams that I wasn't asked about and they say exams that they did when they did not. I don't understand why this company is used for military when they have such a poor rating.
Business response:
Thank you for bringing your claims to our attention. We understand the importance of your case and will do our best for a prompt resolution to your claim. Please know that I alerted our customer experience representatives, who will open an investigation and review your case. In the meantime, you can email us at ************************************* and provide your full name, case number and any additional details regarding your claims, and well pass that information to our customer representatives for a speedy resolution.Ag... read more
I am a disabled vet and I have to schedule appointment but I have been on hold 40 min. Yesterday I was on hold 10 min. This is unacceptable. So what next, are they going to claim I denied to have a exam?
Business response:
Thank you for bringing your claims to our attention. We understand the importance of your case and will do our best for a prompt resolution to your claim. Please know that I alerted our customer experience representatives, who will open an investigation and review your case. In the meantime, you can email us at ************************************* and provide your case number and any additional details regarding your claims, and well pass that information to our customer representatives for a speedy resolution..Again, we th... read more
I am a disabled vet and I have to schedule appointment but I have been on hold 40 min. Yesterday I was on hold 10 min. This is unacceptable. So what next, are they going to claim I denied to have a exam?
Business response:
Thank you for bringing your claims to our attention. We understand the importance of your case and will do our best for a prompt resolution to your claim. Please know that I alerted our customer experience representatives, who will open an investigation and review your case. In the meantime, you can email us at ************************************* and provide your case number and any additional details regarding your claims, and well pass that information to our customer representatives for a speedy resolution..Again, we th... read more
They keep messing up with scheduling my appointments and telling me the previous person that helped me didn't request the right service. I just keep calling and I always get different excuses of why they keep booking and canceling my appointments. Also everyone are not on the same page because every time I get transferred no one is tracking about anything like literally anything that the previous individual helped me with. Its just sad how the military expect us to complete our medpros when they give us a company that barely... read more
Business response:
Thank you for bringing your claims to our attention. We understand the importance of your case and will do our best for a prompt resolution to your claim. Please know that I alerted our customer experience representatives, who will open an investigation and review your case. In the meantime, you can email us at ************************************* and provide your case number and any additional details regarding your claims, and well pass that information to our customer representatives for a speedy resolution..Again, we th... read more
They keep messing up with scheduling my appointments and telling me the previous person that helped me didn't request the right service. I just keep calling and I always get different excuses of why they keep booking and canceling my appointments. Also everyone are not on the same page because every time I get transferred no one is tracking about anything like literally anything that the previous individual helped me with. Its just sad how the military expect us to complete our medpros when they give us a company that barely... read more
Business response:
Thank you for bringing your claims to our attention. We understand the importance of your case and will do our best for a prompt resolution to your claim. Please know that I alerted our customer experience representatives, who will open an investigation and review your case. In the meantime, you can email us at ************************************* and provide your case number and any additional details regarding your claims, and well pass that information to our customer representatives for a speedy resolution..Again, we th... read more
Worst company ever. They could care less about veterans 9 months I have been waiting for a referral now they say they can not find my records. Made three appointments they messed up transportation all three times. Now I have incredible pain and yet they do nothing. Thinking it is time for a lawsuit.
Worst company ever. They could care less about veterans 9 months I have been waiting for a referral now they say they can not find my records. Made three appointments they messed up transportation all three times. Now I have incredible pain and yet they do nothing. Thinking it is time for a lawsuit.
They call you only to tell you to call them and then you sit there fo 25 minuts listening to "We will ne right with you ". Tried at least 10 times never got through.
Business response:
Thank you for reaching out to us. Please know that we value all feedback, and do our best to provide you with excellent customer service. We want to conduct a thorough investigation of your case, to provide a speedy resolution. Please write to us and provide your full name and case number. Our email is ************************************** We look forward to hearing from you soon. Thank you.
Frequently asked questions about QTC Management, Inc.
How is QTC Management, Inc. rated?
QTC Management, Inc. has a 1.3 star rating with 87 reviews.
When is QTC Management, Inc. open?
QTC Management, Inc. is closed now. It will open at 8:00 a.m.
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