QTC Management, Inc.

Suhail L 

on BBB

2 years ago

I just was hired for a new position so I transitioned out of QTC I worked kind of into the late shift and those temps they hire from ******* are so unprofessional one girl was having a whole conversation on her personal phone while at her desk, then another she just is loud as ever laughing, talking about things very inappropriate, one of the young men you can hear him cursing they stay up and down I'm trying to figure out who their supervisor is ... just ratchet and ghetto the nature of the company simply gives the service ... read more

Peter G 

on BBB

2 years ago

Last week I had a QTC appointment 40 miles from my home the next state over. I was willing to overlook the longer commute since I would be getting paid anyway but when I got there the receptionist said that QTC did not schedule a provider to see me so my appointment had to be cancelled. Why was I not notified prior to wasting sick leave from my employer? LHI used to schedule me at a place less than 10 miles from my home. Today I had a dental appointment with my normal dentist, I used my normal insurance because forget trying... read more

Lance D 

on BBB

2 years ago

Is there anything lower than one star that I can choose What a complete and utter terrible company from the time I have had to deal with them because the Va shuffled me to them. They have been nothing but canfrontational bullying me in the making an appointment I did not wantna make told me if I didn't do it that they would cancel the appointment and put a halt on my claim. They're call center is the worst I have ever experienced. Ask to speak to a supervisor got put on hold for 12 seconds and then hung up on.. And mind you,... read more

Lisa M 

on BBB

2 years ago

This company is absolutely horrible. What happened to LHI!!!!!!!! I am deploying and have had to take time out of work to call almost every day to get things done to schedule a ***. I had to call with the Dr. ******* twice during the *** because the rep did not set me up properly in the system and the Dr. wasted time while I called to get them to input the data so he could complete the ***. The Dr. expressed he is ready to leave this contract. Then I had to call again because they scheduled me for quest diagnostics when the ... read more

Lisa M 

on BBB

2 years ago

This company is absolutely horrible. What happened to LHI!!!!!!!! I am deploying and have had to take time out of work to call almost every day to get things done to schedule a ***. I had to call with the Dr. ******* twice during the *** because the rep did not set me up properly in the system and the Dr. wasted time while I called to get them to input the data so he could complete the ***. The Dr. expressed he is ready to leave this contract. Then I had to call again because they scheduled me for quest diagnostics when the ... read more

Lance D 

on BBB

2 years ago

Is there anything lower than one star that I can choose What a complete and utter terrible company from the time I have had to deal with them because the Va shuffled me to them. They have been nothing but canfrontational bullying me in the making an appointment I did not wantna make told me if I didn't do it that they would cancel the appointment and put a halt on my claim. They're call center is the worst I have ever experienced. Ask to speak to a supervisor got put on hold for 12 seconds and then hung up on.. And mind you,... read more

Roxanne W 

on BBB

2 years ago

Response and appointment times have been professional and punctual. Many text messages about upcoming appointments. The doctors giving the exams however?????They are not allowed to give the patient the report or diagnosis they decided on.In my experience most have been general practitioners and not in specialized medicine where my diagnosis was aimed.*********** from the VA regarding C&P claims provided by QTC have not been in my favor.Since their cash revenue comes from the *********************** it seems QTC are biased to... read more

Roxanne W 

on BBB

2 years ago

Response and appointment times have been professional and punctual. Many text messages about upcoming appointments. The doctors giving the exams however?????They are not allowed to give the patient the report or diagnosis they decided on.In my experience most have been general practitioners and not in specialized medicine where my diagnosis was aimed.*********** from the VA regarding C&P claims provided by QTC have not been in my favor.Since their cash revenue comes from the *********************** it seems QTC are biased to... read more

Rachael J 

on BBB

2 years ago

Absolutely horrible. I was given my information to contact them to schedule my C&P appointment. Was on hold for days. Hours at a time no answer or they hung up shortly after. I was finally able to schedule one appointment that wasn't 100 plus miles away. They then told me in order to schedule the other 2, I had to call Monday. We'll it's Wednesday of the following week and still nothing. I called VA C&P in order to have them know I've tried but QTC is not doing their job. I can't believe this company has **************** in ... read more