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QTC Management, Inc.
- Healthcare
- Jacksonville, NC
About this business
Location details
7 Office Park Dr, Jacksonville, NC, 28546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
From the first phone call I received, and all the way through the process, every single QTC employee was nothing but kind and considerate.My claim was very complicated and was sent back to QTC 4 different times by the VA. QTC employees kept in contact with me each time and provided me with their phone numbers which they either answered right away or called me back within two days.Thanks QTC for making the process easy for me.
Business response:
*****,Thanks for the great review. We're thrilled to read about your positive experience and the phenomenal service our team provided you. Thank you for your service to our country.
I cant even get ahold of them. 10+ hours of waiting on hold this week. Horrible.
Business response:
Thank you for trusting us with your feedback. We understand the importance of your time and apologize for the prolonged wait times. We'd like to make this right, please email us at ************************************** and provide your full name, case number and any information that will help ** provide a timely resolution for your case. We look forward to hearing from you.
I cant even get ahold of them. 10+ hours of waiting on hold this week. Horrible.
Business response:
Thank you for trusting us with your feedback. We understand the importance of your time and apologize for the prolonged wait times. We'd like to make this right, please email us at ************************************** and provide your full name, case number and any information that will help ** provide a timely resolution for your case. We look forward to hearing from you.
Dear QTC,I understand implementation can be a daunting task. I assess through personal experience that your service is subpar. I respectfully request you allocate the necessary resources to provide the service your page promotes. The disparity of your services and the needs your SM leads to an unacceptable relationship to which SM periodically need. It is unfortunate that SM have to endure your performance challenges. Please develop your program to engage in a more effective way. We your SM will appreciate it. 90 minutes on ... read more
Business response:
****,Thank you for trusting us with your feedback. We understand the value of your time and apologize for the extended wait times during your call interactions. We will open an investigation on your behalf to prevent future call issues for our service members. In the meantime, if you have any information that will help us improve, please email us at ************************************** Thank you for your service.
Dear QTC,I understand implementation can be a daunting task. I assess through personal experience that your service is subpar. I respectfully request you allocate the necessary resources to provide the service your page promotes. The disparity of your services and the needs your SM leads to an unacceptable relationship to which SM periodically need. It is unfortunate that SM have to endure your performance challenges. Please develop your program to engage in a more effective way. We your SM will appreciate it. 90 minutes on ... read more
Business response:
****,Thank you for trusting us with your feedback. We understand the value of your time and apologize for the extended wait times during your call interactions. We will open an investigation on your behalf to prevent future call issues for our service members. In the meantime, if you have any information that will help us improve, please email us at ************************************** Thank you for your service.
As a Veteran who resides abroad, I was passed off to QTC affiliate organization International SOS: **************************************************** Unfortunately for months, this business has been giving me the runaround. They've kept me on hold indefinitely, moreover, it is my personal opinion they are not oriented towards assisting military personnel. I've been more than patient with their inability to provide direct answers to basic questions regarding scheduling C&P exams. To no avail have I had any success with the ... read more
As a Veteran who resides abroad, I was passed off to QTC affiliate organization International SOS: **************************************************** Unfortunately for months, this business has been giving me the runaround. They've kept me on hold indefinitely, moreover, it is my personal opinion they are not oriented towards assisting military personnel. I've been more than patient with their inability to provide direct answers to basic questions regarding scheduling C&P exams. To no avail have I had any success with the ... read more
This company has been giving me the runaround for months. They will have you in hold forever. If youre a military member they are not geared to helping. I was very patient with them until recently. Ive been calling them daily and I finally got a great representative that actually told me the truth and didnt waste my time. Thank-you for your service QTC.
This company has been giving me the runaround for months. They will have you in hold forever. If youre a military member they are not geared to helping. I was very patient with them until recently. Ive been calling them daily and I finally got a great representative that actually told me the truth and didnt waste my time. Thank-you for your service QTC.
Frequently asked questions about QTC Management, Inc.
How is QTC Management, Inc. rated?
QTC Management, Inc. has a 1.3 star rating with 87 reviews.
When is QTC Management, Inc. open?
QTC Management, Inc. is closed now. It will open at 8:00 a.m.
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