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Protect My Car
- Insurance
- Saint Petersburg, FL
About this business
Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more
Location details
570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Kyrika was very professional and patient with me. I had not been able to get up with Mary A. and had left messages and needed to get approval to go ahead. Kyrika apologized for the wait and ask if there was anything she could do since I could not get up with Mary. So I proceeded to explain all that transpired. She talked directly to the tech Dillion about it as we were speaking. By time I was ready to go ahead the car place said I'd have to bring it in tomorrow. So I did call Dillion back and ask if that was ok. He said, yes... read more
Business response:
Thank you for the 5-Star review of Protect My Car. We're happy to hear that Kyrika and Mary were able to assist you. Please know that we shared a copy of your very generous review with both employees, as well as their direct supervisors. Should you have any additional questions, please do not hesitate to give us a call during normal business hours.
I called to cancel my policy because I honestly never use it and was intimated by the process of it all. The representative Lawrence H. fully outlined the importance of keeping my warranty. He was very detailed, professional and extremely helpful with providing me with instructions on how to go about utilizing my warranty going forward. Protect My Car has a dedicated employee on their team and I'm excited to continue doing business with this company for that reason. Once again, Thank you Lawrence, you truly made my experienc... read more
Business response:
Thank you for this very generous review!! We appreciate your kind words and we have shared a copy of this review with Lawrence, as well as his direct supervisor. We're happy to hear that he was able to assist you today. From all of us on Team PMC, here's to a great weekend...
Jason P. did an amazing job helping me to understand my policy..
Business response:
Thank you very much for your comments. We appreciate that very much. We do take pride in our agents and their uncompromising dedication to helping our customers understand their coverage so they can get the very most out of the coverage. Pl;ease call us anytime you have any questions so you can get the help you need. Thanks again for your comments and thank you for choosing Protect My Car.
Jason was great! He patiently led this very not very technologically savvy woman through the process of transmitting a contract and picture ID electronically without breaking a sweat. He was very kind and helpful.
Business response:
Thank you for sharing your experience with Protect My Car. Please know that we've sent a copy of your positive Customer Review to Jason, as well as his 2 immediate supervisors. We're happy to hear that our agent was patient and professional during yesterday's call regarding your claim.
Talked with Representative Kyrika today on getting a policy to protect my car. She gave great information and worked with me on a reliable pay schedule. She truly cares about the customer and there coverage. Thanks for having her on your staff. Major kudos!!!!!
Business response:
Thank you for those comments. That is exactly that we like to hear. We are proud of our staff and the way they go out of their way to provide assistance to our customers when its needed. In fact, giving our customers great peace of mind is our number one goal around here. Thank you very much for letting us know we are meeting that goal and thank you for choosing Protect My Car.
Thank you Ms. H. you turn a bad day for me into a better day/understanding day I only hope and pray that this company recognizes you for outstanding customer service once again thanks very much
Business response:
We're happy to hear that Kyrika was able to assist you and provide you with "outstanding customer service." Please do not hesitate to give us a call should you have any additional questions or concerns. From all of us at PMC, here's to a great weekend!!
I called yesterday about a matter with one of my two vehicles. Jessica assisted me with problem solving suggestions to help keep my policy in effect. She was very helpful, friendly and efficient. If I have to get assistance from PMC, I'll be definitely asking for her specifically. Wonderful customer service and knowledge.
Business response:
Thank you very much for your wonderful comments. We are very glad our agent was able to help you with your coverage. We are one of the few companies that will actually listen to our customers and help them all we can. It's all part of not just doing things the right way, but doing the right thing for each customer. Thank you again for your comments. and thank you for choosing Protect My Car.
I had called today to cancel my policy but Jason was so helpful on breaking everything thing down for me and send me copies of what was being paid for he was suck a great help to me today thank bu so much... bk all day lol inside joke....
Business response:
Thank you very much for your very positive comments. We encourage all our agents to treat each customer as an individual. Each person has different needs and deserves the respect of being treated as an individual. We appreciate you being a valued customer and we Thank you for choosing Protect My Car. Thank you again for your comments.
Spencer was very helpful and knowledgeable!
Business response:
Thank you for taking time to provide your comments. We appreciate it very much. We are very glad our agent took care of you and helped you so much with your questions. You can always count on our agents treating you as an individual and giving you individual attention. Thanks again for your comments and for choosing Protect My Car.
Frequently asked questions about Protect My Car
How is Protect My Car rated?
Protect My Car has a 3.7 star rating with 3,872 reviews.
When is Protect My Car open?
Protect My Car is closed now. It will open at 8:00 a.m.
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