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Protect My Car
- Insurance
- Saint Petersburg, FL
About this business
Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more
Location details
570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Jason P. did an amazing job helping me to understand my policy..
Business response:
Thank you very much for your comments. We appreciate that very much. We do take pride in our agents and their uncompromising dedication to helping our customers understand their coverage so they can get the very most out of the coverage. Pl;ease call us anytime you have any questions so you can get the help you need. Thanks again for your comments and thank you for choosing Protect My Car.
Jason was great! He patiently led this very not very technologically savvy woman through the process of transmitting a contract and picture ID electronically without breaking a sweat. He was very kind and helpful.
Business response:
Thank you for sharing your experience with Protect My Car. Please know that we've sent a copy of your positive Customer Review to Jason, as well as his 2 immediate supervisors. We're happy to hear that our agent was patient and professional during yesterday's call regarding your claim.
Talked with Representative Kyrika today on getting a policy to protect my car. She gave great information and worked with me on a reliable pay schedule. She truly cares about the customer and there coverage. Thanks for having her on your staff. Major kudos!!!!!
Business response:
Thank you for those comments. That is exactly that we like to hear. We are proud of our staff and the way they go out of their way to provide assistance to our customers when its needed. In fact, giving our customers great peace of mind is our number one goal around here. Thank you very much for letting us know we are meeting that goal and thank you for choosing Protect My Car.
Thank you Ms. H. you turn a bad day for me into a better day/understanding day I only hope and pray that this company recognizes you for outstanding customer service once again thanks very much
Business response:
We're happy to hear that Kyrika was able to assist you and provide you with "outstanding customer service." Please do not hesitate to give us a call should you have any additional questions or concerns. From all of us at PMC, here's to a great weekend!!
I called yesterday about a matter with one of my two vehicles. Jessica assisted me with problem solving suggestions to help keep my policy in effect. She was very helpful, friendly and efficient. If I have to get assistance from PMC, I'll be definitely asking for her specifically. Wonderful customer service and knowledge.
Business response:
Thank you very much for your wonderful comments. We are very glad our agent was able to help you with your coverage. We are one of the few companies that will actually listen to our customers and help them all we can. It's all part of not just doing things the right way, but doing the right thing for each customer. Thank you again for your comments. and thank you for choosing Protect My Car.
I had called today to cancel my policy but Jason was so helpful on breaking everything thing down for me and send me copies of what was being paid for he was suck a great help to me today thank bu so much... bk all day lol inside joke....
Business response:
Thank you very much for your very positive comments. We encourage all our agents to treat each customer as an individual. Each person has different needs and deserves the respect of being treated as an individual. We appreciate you being a valued customer and we Thank you for choosing Protect My Car. Thank you again for your comments.
Spencer was very helpful and knowledgeable!
Business response:
Thank you for taking time to provide your comments. We appreciate it very much. We are very glad our agent took care of you and helped you so much with your questions. You can always count on our agents treating you as an individual and giving you individual attention. Thanks again for your comments and for choosing Protect My Car.
I want to thank you for the excellent Customer service that I received on July 18,2019. Due to circumstances beyond my control. I called to cancel my contract. Ms. H. asked all the right question and gave me something to thing about (what would happen if your call fail to work and you have no coverage) you know when you are in a crisis you do not think about what will happen next. . Ms. H. listen and came up with a plan that worked for my family and me. That is what I call Excellent Customer Service!!!. Thank you Ms. H. for ... read more
Business response:
Thank you for this very generous Customer Review!! Please know that we appreciate you being a valued customer for almost 2 years and we were extremely pleased to hear that Kyrika was able to assist you. Should you have any future questions or concerns, please do not hesitate to contact us.
I would give this less than a star if I could. I called my reputable insurance company via the # on my card, and was directed to what I was led to believe a promotional road side assistance through them. I was double charged, spoke to a representative today who claims to have cancelled my policy, however was extremely rude, speaking down to me as if I had no idea what is occurring as far as purchasing vehicles, warranties and car protections. I've been in the shadow of a tow truck driver, car repairman, insurance broker, and... read more
Business response:
Thank you for your review. We regret that you found our agent to be less than polite. That was certainly not the agent's intention. Having reviewed the recording of the conversation we believe our agent was very professional. Although we did not reach the same conclusions that you did with respect to the conversation, we are glad that your issue was resolved. Whenever a customer calls to cancel this very important coverage, we make every effort to assist our customers. We may be able to make the coverage more affordable, or ... read more
Frequently asked questions about Protect My Car
How is Protect My Car rated?
Protect My Car has a 3.7 star rating with 3,857 reviews.
When is Protect My Car open?
Protect My Car is open now. It will close at 7:00 p.m.
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