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Protect My Car
- Insurance
- Saint Petersburg, FL
About this business
Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more
Location details
570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
My name is ***** ****** on 10th may 2019 I talked with a Mary Arce in customer service. She was extremely helpful. If any higher management from protect my car reads this I highly suggest you go back and listen to our conversation. She was very knowledgeable, curtious, professional and helpful. She deserves a raise and a promotion. She makes your company better. The absolute best customer service I have ever recieved.
Business response:
Thank you, *****, for those wonderful comments. Mary really is one of our most appreciated and values employees. Mary, as well as all of our agents, really put our two most used goals into practice each and every day, "Don't just do things right, do the right thing!" and " Each customer deserves peace of mind". Its comments such as your that let us know we are doing just that. Thank you for choosing Protect My Car and for being a valued and loyal customer. We really appreciate you.. Thank you, again, for your comments.
My sales rep Jeremiah was awesome he sold me the contact like he was the owner gave me great customer service help me understand everything that it was to know about pmc and it services I really didn't want it at first but talking to help him he gave me some valid reasons why I should get it and I did now I'm off to the races using all the benefits that comes with it and by the way this is a real review they not given me nothing although I think they should but there not and I haven't yet used the service yet cause my car is... read more
Business response:
We're happy to hear that Jeremiah was able to assist you. Please do not hesitate to contact our Customer Service Department should you have any questions or concerns.
Very friendly and helpful
Business response:
Awesome. Thanks for the feedback. We've reviewed your file and it appears that Brenda W. was the representative that assisted you back on 5/9/2019. We apologize for the belated response, but we just received a copy of your review today (5/24/2019).
Mr. B. in the Customer Service department took initiative to handle my car concerns. He was very respectful and had patience. Going above and beyond to make sure my situation would be handle accordingly, meeting my needs.
Business response:
These are the types of reviews that we LOVE to read. Kuddos to Chaz for going "above and beyond" to assist you. Thank you for sharing your experience with Protect My Car.
Sales representative was very nice and explained things very well ð??
Business response:
Please know that we appreciate the 5-Star Review and the positive feedback. Welcome to the PMC Family. Should you have any questions or concerns, please do not hesitate to contact our Customer Service Department.
Jessica handled all of my needs concerning my vehicle with with the utmost professional care represting your company and i look forward to a long relationship with your company Thank you *************
Business response:
Thank you for your feedback. Jessica has been with us awhile and she is an incredible asset. Please know that your review will be shared with her, as well as her direct supervisor.
Mr p. is an Awesome worker .. he and Chris did an excellent job of making sure that I was taken care of. I greatly appreciate all of their hard work.. ******* *********
Business response:
Thank you for your comments. It is very important to everyone here at Protect My Car that we provide the most professional service possible. We want to end each day knowing we have helped a lot of people with vehicle problems that could have ruined not just their day but their budget for months to come. It means a lot to get comments from our policyholders that let us know we are doing just that. Thanks again for your comments.
The stars tell it all 5 star rating
Business response:
Please know that we appreciate the feedback and the 5-Star Review!!
Mary was great! I am usually a tough customer to deal with when calling with issues. She quickly resolved my issue and made me want to stick with it the company after organizing reaching out to cancel my policy. Excellent service from her! Thank you
Business response:
Mary is awesome! We're proud to hear that she was able to assist you (especially with you being "a tough customer to deal with when calling with issues". We're glad to hear that she provided you with "excellent service". As always, should you have any further questions or concerns, please do not hesitate to contact our Customer Service Department.
Frequently asked questions about Protect My Car
How is Protect My Car rated?
Protect My Car has a 3.7 star rating with 3,857 reviews.
When is Protect My Car open?
Protect My Car is open now. It will close at 7:00 p.m.
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