This profile has been claimed by the business owner or representative.
Protect My Car
- Insurance
- Saint Petersburg, FL
About this business
Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more
Location details
570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Wonderful service
Business response:
We appreciate the 5-star review. Please contact our Customer Service Department should you have any additional questions about your policy.
I am the owner of Quality Muffler and Auto Repair in Detroit MI. I'm writing this review to recognize the outstanding service that I received from one of your claims adjusters named Robert M. I've often lost faith in dealing with extended warranty companies because of the tedious hassle that we usually endure when calling for a claim. However when I called and got Robert it was a completely different experience. Very pleasant, respectful, professional and just seems like all around great person. I can tell you from the shop ... read more
Business response:
Wow. This review means a lot to us. While we get many positive reviews from our customers, it is a very rare occasion when a repair facility takes the time to write a positive review on behalf of an extended warranty company. Please know that we appreciate your time and a copy of this review has been forward to Robert, as well as his direct supervisor. We value feedback greatly and your comments support our decision to hire Robert (he is still relatively new to the Protect My Car team). We look forward to working with your r... read more
I'm work with Spencer one of the supervisors and he provided me with outstanding and customer service. He explaining the services plan that my warranty provided to me and I was actually calling to cancel but after speaking with him I'm definitely going to keep my warranty and I'm gone to highly recommend them to others
Business response:
Thank you for this wonderful review of Protect My Car. Please know that Spencer was recently promoted to our Customer Loyalty team and reviews such as this one validate our decision to give him this opportunity to assist our valued customers. Should you have any further questions or concerns regarding your policies, please do not hesitate to give us a call.
The Rep that helped me out was great Ms. Palmer she took the time and patience to take care of all of my concerns and questions what a great asset she is to your company.
Business response:
Thank you for that wonderful compliment, *****. We could not agree more. Like all of our agents, Ms. P. does a terrific job of making sure each of our customers receives the same personal, thorough attention to their needs. That is what sets Protect My Car apart. Thank you for choosing Protect My Car, and thank you again for your very encouraging comments.
Thank you So much for bringing so kind and thoughtful with me and wife you are such a blessing to us
Business response:
It was our pleasure to assist you during this difficult time. We hope that things turn around quickly for you and your family. If you have any additional questions or concerns regarding your Protect My Car policy, please do not hesitate to contact our Customer Service Department.
Laasa P. was AWESOME!! I initially called to cancel my policy but after talking with her I completely changed my mind! She talked to me about my policy in detail and that helped me understand what my policy covered and did not cover. So Thank You ð??ð?½ so much Ms.P.! I really appreciate the Great Customer Service you provided me this Morning!!
Business response:
Thank YOU for sharing your experience with Protect My Car. We're happy to hear that Laasa was able to assist you guys this morning and that she was able to provide you with "great customer service". That's our goal in every interaction with our customers. Should you have any future questions or concerns, please do not hesitate to contact us.
Miss Laada P. and Terika were the Best ladies I had the pleasure talking with, both were eager to help me in every way. I have had my car serviced just once,and it went smoothly! I highly recommend Protect My Car to my friends and FAMILY! Thank you Miss Palmer! You are a asset to your company!
Business response:
Thank you very much for your kind comments. We make it our mission in life to provide great service and needed help to all of our customers. Your peace of mind is always our most important goal and we are very glad Laasa and Terrica provided that to you.. Please call us anytime you have any questions or if there is anything we can do to help out. Thank you for choosing Protect My Car and thank you again for your very encouraging comments.
I think she was very professional she helped me out quite a bit very nice understanding and patient I appreciate all of the help thank you
Business response:
We're happy to hear that Kyrika was able to assist you, yesterday, and that she was "very professional", "very nice", "understanding" and "patient". That's what we expect from our entire Customer Loyalty team. We're proud of our agent for hitting those high expectations on your call. From all of us at Protect My Car, here's to a great weekend!!
MECHANICS HATE THIS COMPANY!!! horribly convoluted and shifty service. not to mention, every time you want something fixed, it takes about 6 calls just to get everything sorted, and it takes 30-45 minutes each time just for them to pick up the call. The sales person was pushy and made my policy seem way better than what it actually was. should have known better from the get go
Business response:
Thank you for your comments. They are certainly surprising. A detailed look at your file shows you paid in a total of $828.90 in premiums over the nine (9) months you had the coverage and saved over $1,556.50 on five (5) claims, which included your water pump, intake manifold, rear main seal, radiator, thermostat and O2 sensor. We also reimbursed your rental car expense and your meals and lodging (trip interruption benefits), as well as provided road side assistance when you ran out of gas. Hardly "shifty" as you put it. We ... read more
Frequently asked questions about Protect My Car
How is Protect My Car rated?
Protect My Car has a 3.7 star rating with 3,857 reviews.
When is Protect My Car open?
Protect My Car is open now. It will close at 7:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com