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Protect My Car
- Insurance
- Saint Petersburg, FL
About this business
Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more
Location details
570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Kyrika H. made me feel at ease..I was gonna cancel my policy but after talking to her she made me feel a lot better so I decided to keep my policy thanks to her excellent customer satisfaction
Business response:
Thank you very much for your comments. We are glad that Kyrika was able to assist you with your coverage and your claim. The effort and personal attention each of our agents gives each customer is really what sets us apart. Thank you for choosing Protect My Car. We appreciate you very much. Thanks once again for your very encouraging comments.
Mr. S. was very nice and courtesy, he explained every detailed and reassured me that this was a great investment on my vehicle and I will always have the help I need when my vehicle breaks down. I also thank him for being understanding when it came down to paying my household bills and my vehicle protection bill, so he made it convent for me to afford both and change my due date which was very helpful for me. Excellent Service gets all my 5 stars.
Business response:
We're very happy to hear that Spencer was able to assist you, to answer all of your questions and change your payment due date. Thank you for your positive, 5-Star Review for Protect My Car. Should you have any additional questions or concerns, please do not hesitate to contact us.
Wonderful service
Business response:
We appreciate the 5-star review. Please contact our Customer Service Department should you have any additional questions about your policy.
I am the owner of Quality Muffler and Auto Repair in Detroit MI. I'm writing this review to recognize the outstanding service that I received from one of your claims adjusters named Robert M. I've often lost faith in dealing with extended warranty companies because of the tedious hassle that we usually endure when calling for a claim. However when I called and got Robert it was a completely different experience. Very pleasant, respectful, professional and just seems like all around great person. I can tell you from the shop ... read more
Business response:
Wow. This review means a lot to us. While we get many positive reviews from our customers, it is a very rare occasion when a repair facility takes the time to write a positive review on behalf of an extended warranty company. Please know that we appreciate your time and a copy of this review has been forward to Robert, as well as his direct supervisor. We value feedback greatly and your comments support our decision to hire Robert (he is still relatively new to the Protect My Car team). We look forward to working with your r... read more
I'm work with Spencer one of the supervisors and he provided me with outstanding and customer service. He explaining the services plan that my warranty provided to me and I was actually calling to cancel but after speaking with him I'm definitely going to keep my warranty and I'm gone to highly recommend them to others
Business response:
Thank you for this wonderful review of Protect My Car. Please know that Spencer was recently promoted to our Customer Loyalty team and reviews such as this one validate our decision to give him this opportunity to assist our valued customers. Should you have any further questions or concerns regarding your policies, please do not hesitate to give us a call.
The Rep that helped me out was great Ms. Palmer she took the time and patience to take care of all of my concerns and questions what a great asset she is to your company.
Business response:
Thank you for that wonderful compliment, *****. We could not agree more. Like all of our agents, Ms. P. does a terrific job of making sure each of our customers receives the same personal, thorough attention to their needs. That is what sets Protect My Car apart. Thank you for choosing Protect My Car, and thank you again for your very encouraging comments.
Thank you So much for bringing so kind and thoughtful with me and wife you are such a blessing to us
Business response:
It was our pleasure to assist you during this difficult time. We hope that things turn around quickly for you and your family. If you have any additional questions or concerns regarding your Protect My Car policy, please do not hesitate to contact our Customer Service Department.
Laasa P. was AWESOME!! I initially called to cancel my policy but after talking with her I completely changed my mind! She talked to me about my policy in detail and that helped me understand what my policy covered and did not cover. So Thank You ð??ð?½ so much Ms.P.! I really appreciate the Great Customer Service you provided me this Morning!!
Business response:
Thank YOU for sharing your experience with Protect My Car. We're happy to hear that Laasa was able to assist you guys this morning and that she was able to provide you with "great customer service". That's our goal in every interaction with our customers. Should you have any future questions or concerns, please do not hesitate to contact us.
Miss Laada P. and Terika were the Best ladies I had the pleasure talking with, both were eager to help me in every way. I have had my car serviced just once,and it went smoothly! I highly recommend Protect My Car to my friends and FAMILY! Thank you Miss Palmer! You are a asset to your company!
Business response:
Thank you very much for your kind comments. We make it our mission in life to provide great service and needed help to all of our customers. Your peace of mind is always our most important goal and we are very glad Laasa and Terrica provided that to you.. Please call us anytime you have any questions or if there is anything we can do to help out. Thank you for choosing Protect My Car and thank you again for your very encouraging comments.
Frequently asked questions about Protect My Car
How is Protect My Car rated?
Protect My Car has a 3.7 star rating with 3,872 reviews.
When is Protect My Car open?
Protect My Car is closed now. It will open tomorrow at 8:00 a.m.
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