Claimed

Protect My Car

3.7

Insurance
Saint Petersburg, FL

About this business

Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more

Location details

570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 7:00 p.m.
Tue	8:00 a.m. to 7:00 p.m.
Wed	8:00 a.m. to 7:00 p.m.
Thu	8:00 a.m. to 7:00 p.m.
Fri	8:00 a.m. to 7:00 p.m.
Sat	10:00 a.m. to 4:00 p.m.
Sun	Closed

3.73,857 reviews

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Kenneth T

on BBB

5 years ago

Kyrika H. was absolutely 100% helpful and ob top of my situation. Your lucky to have her...!

Business response:

We couldn't agree with you any more. Kyrika does a wonderful job for us and we are extremely lucky to have her on our team. Thank you for sharing your experience with Protect My Car and our Customer Loyalty Department.

Derrick W

on BBB

5 years ago

Melodi was great her customer service was the best i never fill out these reviews but i felt compelled to do one for Melodi because she was awesome and i would definitely recommend this service to my friends and family because of her.

Business response:

Thank you, so very much, for sharing your experience with Protect My Car and Melodi. It makes us proud to hear how she handled your account and we will definitely accept your referrals (of friends and family). That is how our customer base was built and, as a company, we've grown organically through word-of-mouth referrals.

Priscilla

on BBB

5 years ago

Wonderful Customer Service!!!

Business response:

We expect nothing less from our Customer Service team. Thank you for your feedback and welcome to the Protect My Car family.

Jennifer W

on BBB

5 years ago

Thank you protect my car for helping me in an unstable situation that you had helped me to manage with service thank you much I appreciate the service

Business response:

Thank you for sharing your experience with Protect My Car and for being a part of the PMC family. We noticed that yesterday was your one year PMC Anniversary. Please know that we appreciate your business and your trust these last 12 months.

Jasmine B

on BBB

5 years ago

Mrs. Laasa P. was a great help and she assisted me and I received great awesome customer service and e.g. she was very helpful and she really helped me with my transportation issues as well as other life's issues I am very thankful and pleased with the helped I recieved today and I realize I love pmc thanks Mrs. P.

Business response:

We LOVE hearing this type of feedback. Thank you for sharing your experience with Protect My Car and Laasa. We're happy to hear that she was able to assist you and provide you with "awesome customer service."

Veronica C

on BBB

5 years ago

I called PMC to cancel my new policy because it was too much paperwork to read & absorb. Stacie Sammons, a customer service supervisor, sent me an email that was a condensed version of the wordy paperwork (policy & procedure) and I changed my mind and decided to keep the coverage. Stacie provided me with Excellent customer service!

Business response:

Thank you very much for your kind comments. We make it our mission in life to provide great service and needed help to all of our customers, by giving each customer individual attention. We are very glad the policy, our staff and our services have been of help to you. Your peace of mind is always our most important goal. Please call us anytime you have any questions or if there is anything we can do to help out.

MaryBethSchaffer

on BBB

5 years ago

Ms Amber G. was more than helpful. She was personable and thorough. I have had nothing but positive experiences with PMC's staff who consistently give the extra attention that is so necessary for customer retention. A fresh breath of business that puts customers needs and service first. Thank you for the rejuvenation that there is honest business in this dog eat dog world. Most sincerely, ******************

Business response:

Thank you for taking time to provide comments on your experience with Protect My Car. Those were very kind words and we appreciate them very much. We take pride in exercising good judgment by doing the right thing, not just doing things right. Thank you for choosing Protect My Car.

Beverly L

on BBB

5 years ago

I called in today to cancel my policy but after speaking with this young lady I was able to keep my policy I really appreciate the savings and she was very knowledgeable about her work thank you.

Business response:

Thank you for those great comments. We appreciate them very much. We do work hard to make sure your experience with Protect My Car is a positive one and that the whole process, from choosing the right coverage, to making sure it is comfortable on your budget, to fast and efficient claims service, towing and rental car benefits, gives you great peace of mind. Please let us know if you have any questions or if there is any way we can help. Thanks again for your comments.

Tina D

on BBB

5 years ago

I love her and she was very understanding, and broke down everything to me. She took her time to help me. I would like to work with her all the time. Thank you and god bless

Business response:

We cannot thank you enough for the great comments. It really means a lot to us all to know our efforts are really helping give our policy holders good peace of mind. Thank you for choosing Protect My Car and thanks again for those very encouraging comments.