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Protect My Car
- Insurance
- Saint Petersburg, FL
About this business
Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more
Location details
570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Excellent and thorough. Very pleasant and professional. Thank you Amber.
Business response:
We apologize as there was a cut-and-paste mistake on our end. Our initial BBB Comment (above) should have been posted into our CRM (as we log all positive and negative reviews in our customers' files), not into the BBB's online platform. This customer should have received a different message stating: "Thank you for your positive review of PMC. We're happy to hear that Amber G. was able to assist you. Should you have any additional questions or concerns moving forward, please do not hesitate to contact us."
Highly recomend this protection plan, for anyone out there trying to have a peace of mind. Their plans are really great and fits everyone budget, don't wait for your car to break down and have to pay out of pocket to get your car fixed, you should consider protect my car. Now. Customer service from Della Smith was fun ,excellent and was very reliable with the information i needed. She put me at ease so much it was like talking to my own sister. Thank you Della Smith.
Business response:
What a fabulous endorsement. Della is an asset to our Sales Department and has been with us for several years. We're happy to hear that she took excellent care of you. Please know that your review was forwarded to our Sales Manager for review and consideration. Welcome to the PMC Family. Should you have any questions or concerns, we will be hear to guide you through the process.
Jason was very helpful and professional. He explained everything clearly and took care of me promptly. Very courteous, too. Thanks, Jason God bless.
Business response:
This updated comment has been forwarded to our Administrator's Claims Manager for an immediate review and follow up. We will get this taken care of ASAP.
Melodi was an amazing person that could fully explain things that were never explained to us when we initially signed up. We were given incorrect information and Melodi apologized and tried to make things right for us and is handing things for us from here on out. She was truly amazing and I will definitely talk to her from now on about every question/problem I may have. Thanks Melodi!
Business response:
Thank you for your generous review of Melodi's services. Once again, we apologize for the initial confusion that was created. However, we are happy that Melodi was able to answer your questions and provide excellent customer service. Moving forward, please do not hesitate to contact Melodi directly if you have any additional questions or concerns.
The lady who helped me was absolutely so helpful and understanding. She explained everything to me and answered all of my questions. She even enrolled me in the rewards program that I was completely unaware of...great personality and knowledgeable about everything I asked! Thanks to her I decided to keep my coverage. ******* *****
Business response:
We're happy to hear (and see in your file) that Laasa was able to assist you and answer all of your questions. Please do not hesitate to contact us should you have any additional questions or concerns.
Spoke with the supervisor melody! She was very perfessional! I called in to cancel my subscription however she was able to lower my monthly payment and convinced me to remain a member! I am looking forward to the benifits offered and having my repairs done perfessionally with 50% off! Thank you Ms. Melody I appreciate you giving me more understanding of what I have signed up for ð???
Business response:
That's what we are here for. Please do not hesitate to call us, in the future, should you have any further questions or concerns.
Amber was a Saint! She took care of me like a new born baby. PCM has been good to my family. We have no complaints. I highly recommend this service to anyone. We have all our cars under warranty and I am and have always been completely satisfied with my service over the last 3 years.
Business response:
Please know that we appreciate your positive review of PMC (as well as Amber's assistance). More importantly, we appreciate you and your family's business for the last 3 years. If there's anything that we can do to assist you, please do not hesitate to give us a call.
I was well taken care of and explained all information by Laasa she saved me from wasting my money with another company. Thank you Laasa a very much I appreciate it. Thank you for your patience with me and explaining all I needed to know to understand it all. God bless.
Business response:
Please know that we appreciate your positive feedback. Your review has been shared with Laasa, as well as her direct supervisor. We're happy to hear that she was able to modify your coverage plan to better suite your needs. From all of us at Protect My Car, here's to a great weekend!!
Hi, I am a return Customer. Megan H. helped me, She is such a Lady and went out of her way too assist me. We Got it done. Thanks ***
Business response:
Thank you for sharing your experience with Megan and Protect My Car. Looking at your file, we're happy to hear that Megan was able to do a "cancel, re-write" and transfer your coverage to your son's Honda Accord. We look forward to working with him in the years to come.
Frequently asked questions about Protect My Car
How is Protect My Car rated?
Protect My Car has a 3.7 star rating with 3,857 reviews.
When is Protect My Car open?
Protect My Car is open now. It will close at 7:00 p.m.
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