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Protect My Car
- Insurance
- Saint Petersburg, FL
About this business
Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more
Location details
570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Kyrika was very patient with me and explained everything to me and I commend her for her knowledge in what she is doing, she was not pushing me into purchasing your product so much as making sure I knew what I was getting. You don't find that very often these days. I would give her an a+ . Pete
Business response:
Thank you for your glowing endorsement of how Kyrika handled your account. We also give her an A+.
Amber G. has performed an outstanding role for your company, she's giving me peace of mind, EXCELLENT customer service and has answered all my questions honestly and professionally. I've already spoke to other rep's but none like her. I was calling to cancel the plan not realizing that i really needed ur services, which im very happy i stood with mepco. Thanks again and please thank Amber G. for her commitment to me as a customer and to ur company for making a difference. â?¡
This super nice lady at PMC is a total professional, and an asset to the company. I was ready to get screwed but she figured out how to HELP ME. Amber G. needs a parking spot up front, picture with a black, a bonus check, weeks paid vacation, and if you have an orientation class to teach Customer Service........Amber needs to be teaching the class. She is customer service. Thank you! *** ********** Texas
Ms. Amber was very nice and helpful, she knows her job very well, and also helped me understand everything I needed to kno about my policy.
Business response:
Thank you for those great comments. We appreciate them very much. We do work hard to make sure your experience with Protect my Car is a positive one and that the whole process, from choosing the right coverage, to making sure it is comfortable on your budget, to fast and efficient claims service, towing and rental car benefits, gives you great peace of mind. Please let us know if you have any questions or if there is any way we can help. Thanks again for your comments.
From my experience this is an amazing company with great customer service and good services offered. I was interested in services but could not afford the amount they were offering for a quote so I told them I coudn't do it. They gave me an employee discount and I saved hundreds for the yearly plan. Later on I could not pay my monthly bills and they did a one time deferment where I could pay another time for one month and basically temporarily skip a month and put it on hold. Later, I still could not pay and had to cancel th... read more
I subsequently learned that nothing changed with my contract therefore I am very pleased with the service.
Jeremiah went above and beyond in assisting me today! He took care of my concern and then exceeded my expectations by reviewing my policy coverage. He offered to assist me with reimbursement for a recent oil change and tire rotation that I was not aware were included. He answered all of my questions. He was very personable and professional. He provided excellent customer relations!!!
I was very impressed with Jason P. He was extremely helpful and knowledgeable. He went above and beyond to help me get the best service for my car.
Business response:
That's what we like to hear!! We're glad to hear that Jason was able to go "above and beyond to help" you get the best service for your vehicle.
Chris H. was by far the best customer representative I have ever dealt with. I initially called wanting to cancel but after Chris went into complete details about everything especially the rewards program, I decided not to cancel. He was extremely professional, very kind, great personality, and very pleasant to talk to. He went above and beyond. Chris, I thank you so much for your help and the friendly talk. You made my day. Because of you I will remain a PMC customer. I wish all customer representatives were like you. Thank... read more
Business response:
These types of reviews make our Management Team feel extremely proud of our Customer Loyalty Department. Please know that we forwarded a copy of your generous review to Chris, as well as his immediate supervisor. Thank you for your kind words!!
Frequently asked questions about Protect My Car
How is Protect My Car rated?
Protect My Car has a 3.7 star rating with 3,857 reviews.
When is Protect My Car open?
Protect My Car is open now. It will close at 7:00 p.m.
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