This profile has been claimed by the business owner or representative.
Protect My Car
- Insurance
- Saint Petersburg, FL
About this business
Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more
Location details
570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Hello, I recently talked with a customer Loyalty Supervisor (Amber G) at Protect My Car, she was very kind and extremely professional. Her cummunication skills were impeccable, really appreciated that. Ms.G. solved my issue with no hesitation, not the first time her team executed positive results. I"ve recommended them several times, because of its efficiency! Thank You, Ms. G.
Business response:
What an amazing Customer Review!! Thank you for the extremely positive feedback. It makes us incredibly proud when we hear that you've received "positive results" on multiple occasions. Please know that we appreciate your review, as well as your referrals. Also, please know that we've shared your generous review with Amber and her direct supervisor.
I would like to thank PMC for their prompt, quality, and professional service. I am very pleased and would highly recommend their services to my family and friends.
Business response:
This review means a lot to us. We know that you did your research before placing your hard-earned trust in us. Moving forward, please do not hesitate to contact us if you have any additional questions about your coverage plan.
I was calling to cancel my account but, Laasa P. changed my mind! I am willing to give it another try. She was so, nice and willing to help me too.
Business response:
Thank you for your positive review and for giving us an opportunity to earn your business. We always love to hear when our agents are able to assist our customers. We're happy to hear that Laasa was "so nice" and "willing to help." That's what we except from our entire Customer Loyalty team.
Amber was absolutely amazing. I have worked and customer service for many years and I love to see people like her who goes above and beyond.
Business response:
Amber is "absolutely amazing". We get tons of positive messages about her positive attitude and professionalism. She is definitely a HUGE asset to the PMC team. Looking at your file, we see that Amber was able to add some additional services to your policy. We're happy to hear that she was able to go "above and beyond" for one of our valued customers.
I more than enjoyed my phone call with Miss Laasa P. this morning. She has given me a bit of relief as far as keeping my Ambassador policy. Experiencing unexpected hardtimes definitely makes one reevaluate and consider risking and losing certain safe havens like cancelling added vebicle coverage. Now I do not have to cancel anything and worry about trying to reestablish such great coverage when back on my feet. Thank you PMC for having Miss L P.! THANK YOU MISS PALMER!!!
Business response:
Thank you very much for your kind comments. We make it our mission in life to provide great service and needed help to all contract holders. We are very glad the policy, our staff and our services have been of help to you. Your peace of mind is always our most important goal. Please call us anytime you have any questions or if there is anything we can do to help out.
I wish I could clone Amber G. The best customer service I have received in a very long time. Very pleasant and compassionate. It does not take much for people to fly off the handle these days,I was very close. Thank you for not giving me attitude like I have done something wrong. I hope that I am able to use the rewards were made available to me. Thank you for the wealth of information that was so helpful. You are very much respected and appreciated by me and I wish you the best. Very Professional to the letter. Please keep ... read more
Business response:
Trust us when we say that we wish that we could clone Amber as well! She is one of our best Customer Service representatives and we always appreciate her when we read these types of positive reviews from our customers. Thank you for sharing this with us. Please know that we send a copy of this review to Amber, as well as her immediate supervisor.
Stacie S Is the gal who help me, she was very nice & new just how to fix my situation. She gets a 10 in my book.
Business response:
Agreed. Stacie does a great job assisting our customers. Thank you for recognizing this. Please know that we shared a copy of your generous review with Stacie and her direct supervisor.
********* 2/5/2019 If I can mentioned the company Outstanding Customer Representative Ms. P, was very knowledgeable pleasant and professional. She explained the insurance protection plan in detailed. She answered all my questions in detailed... I understand very well how the service protection works and she send me a copy in writing to explain, I appreciate that very much. I will encourage anyone who is looking for a great insurance plan to consider PROTECT MY CAR, IT'S GREAT!!
Business response:
Thank you for taking a few moments out of your day to recognize one of our hard-working employees. We appreciate the feedback and will gladly accept your referrals.
Hello my name is ************** the agent that I had Miss Amber G. Was very knowledgeable about the protection of my BMW Warranty. Amber allowed me to ask questions and she provided me With the answers that I need it that is good customer service ð??¸
Business response:
Awesome!! Thank you for sharing your experience with Protect My Car and for highlighting the excellent customer service that Amber was able to provide you. Of course, if you have any further questions or concerns, we will be here to assist you. From all of us at Protect My Car, here's to a great weekend!!
Frequently asked questions about Protect My Car
How is Protect My Car rated?
Protect My Car has a 3.7 star rating with 3,857 reviews.
When is Protect My Car open?
Protect My Car is open now. It will close at 7:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com