This profile has been claimed by the business owner or representative.
Protect My Car
- Insurance
- Saint Petersburg, FL
About this business
Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more
Location details
570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Excellent customer service from Brenda W. She answered all my questions and explained how Protect My Car works. Instead of cancelling my service she offered me a decreased in monthly note that is more feasible to my pocket book. Thank you Brenda
Business response:
This is what we like to hear!! Thank you for sharing your experience with Brenda and Protect My Car. Please know that this review was just received on 2/1/2019 (despite it being posted on 1/21/2019). As such, we apologize for the belated response.
Laassa P. was very professional and helpful to my needs I appreciated what she done for me!Again Ms P. Thanks So Much
Business response:
We're happy to hear that Laasa was able to assist you with your payment issue. Please know that we shared a copy of this review with Laasa and her direct supervisor. Thanks for sharing your experience with Protect My Car.
I am very appreciative of the customer service provided by this pleasant young lady. Thanks for addressing my concerns!
Business response:
Thank you for your kind words. Please know that we just reviewed your file and noticed that Amber was the account rep that handled this call. While we make every effort to respond to both positive and negative customer reviews on the same day, this review (dated 1/18/2019) wasn't forwarded to us by the BBB until 2/1/2019. As such we apologize for the belated response. If there is anything else that we can do to assist you, please do not hesitate to contact us.
I called to cancel this insurance. The lady I spoke to was very helpful and was able to lower my monthly payment so I can continue having insurance. Thank you.
Business response:
We just reviewed your file and it looks like Laasa was the agent that was able to assist you. Kudos to Laasa for being able to assist you and for being able to keep your coverage active and work with you financial situation. Please do not hesitate to contact us should any further issues arise.
I am very appreciative of the customer service provided by this pleasant young lady. Thanks for addressing my concerns!
Business response:
Thank you for your kind words. Please know that we just reviewed your file and noticed that Amber was the account rep that handled this call. While we make every effort to respond to both positive and negative customer reviews on the same day, this review (dated 1/18/2019) wasn't forwarded to us by the BBB until 2/1/2019. As such we apologize for the belated response. If there is anything else that we can do to assist you, please do not hesitate to contact us.
She was very nice and professional. I was considering cancelling until she talked me into staying.
Business response:
We're happy to hear that Kyrika was able to assist you and help you lower your monthly payments. Please do not hesitate to give us/her a call should you have any additional questions or concerns.
Customer service with Stacy s is great.
Business response:
Thank you for sharing your experience with PMC and Stacie S. Please know that we just received this review today (2/1/2019), even though it was posted on 1/17/2019.
Excellent in explaining some things without me even asking..i love that she provided me with her email in case I have questions..
Business response:
We're happy to hear that our Customer Service Department was able to answer your questions and provide you with proper assistance. We've reviewed your file and it appears that Amber G. was the representative that worked with you. Please know that we've shared your positive review with Amber, as well as her direct supervisor. Of course, should the need arise, please feel free to contact Amber directly with any additional questions or concerns that you might have.
Ms Laasa P. was very informative and excellent at helping me save money. She used her experience and gave me the best deal available for me. Her help was greatly appreciated and I will gladly talk to her again about any issues I may have. She was very professional and kind and was an excellent customer service representative. Thanks Ms. P, ******* ********
Business response:
Thank you for sharing your experience with Protect My Car and Laasa. We're happy to hear that she was able to assist you in such a professional manner.
Frequently asked questions about Protect My Car
How is Protect My Car rated?
Protect My Car has a 3.7 star rating with 3,872 reviews.
When is Protect My Car open?
Protect My Car is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com