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Protect My Car
- Insurance
- Saint Petersburg, FL
About this business
Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more
Location details
570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I had the most pleasant experience with Ms. Brenda, she explained everything to me in very understandable way. It's always good when you talk to someone who's not yelling or talking so fast you don't know what you're agreeing too. I'm looking forward to her handling everything for me from now on .people like me really enjoy being able to get the best service when you have a sweet young Lady like Ms Brenda there, I Truly Think You , You'res Truly **** *****
Business response:
Thank you for sharing your experience with Protect My Car. Please know that your review was shared with Brenda, as well as her direct supervisors. From all of us at Protect My Car, here's to a great 2019. Please do not hesitate to contact us should you have any additional questions or concerns.
Rep was very nice and prompt. Rep kept me updated about the process. Rep provided knowledge about the process so no misinformation was given. I will definitely keep her contact information just in case I have any future issues.
Business response:
Please do. Thank you for the positive feedback. Please know that we just received this review from the BBB (on 1/4/2019), despite the fact that it was posted on 12/26/2018. In any event, we hope that you had a happy and safe Holiday Season. Please do not hesitate to give us a call if you have any further questions.
I would like to compliment Stacie S. on her excellent customer service skills in saving my account with "Protect My Car". She explained the full advantages of the plan we were enrolled in and offered to send a written copy of all the information we needed about our policy. I will remain a customer with the company.
Business response:
Please know that we passed along your positive Customer Review, as well as your compliment, to Stacie (and her direct supervisors). Thank you for taking a few minutes to recognize the excellent customer service that you received. Please do not hesitate to contact us should you have any further questions or concerns.
Ms. Jessica sold me this warranty and she provided excellent customer service, she's very knowledgeable and make you feel comfortable with the purchase you made. She awesome and an asset to protect my car. I was hesitant but she reassured me and gave me time to rethink about purchasing the warranty.
Business response:
That's what we like to hear! You are correct: Jessica IS a great asset to the PMC team. Please know that we just received this review (on 1/4/2019) from the BBB, despite you posting it on 12/21/2018. Nonetheless, thanks for the positive words. We hope that you and your family had a happy and safe Holiday Season.
Tax @ protect my car did an awesome job. I needed a transmission and she went above and beyond to get the auto shop to agree with her terms of warranty. I really appreciate Taz for the follow up calls and helping me getting my car fixed
Business response:
Taz is a rockstar! Thank you for recognizing her hard work and dedication. She does an amazing job with our customers.
Great knowledge of policy.
Business response:
Thank you for your kind words. Looking at your file, it appears that Megan was the agent that assisted you. Please know that we forwarded your comments to Megan and her direct supervisors. From all of us at Protect My Car, Happy Holidays!!
Ms M. was the first person that was actually able to help me after i called four times for help... i wish i could've gotten to her earlier. She was by far the best experience I've had calling a customer service line ever!
Business response:
Thank you for recognizing Megan's excellence. She does a great job for our customers. From all of us at Protect My Car, please have a safe and happy Holiday Season.
Laasa P., did a good job of keeping me as a customer. When I signed up for Protect My Car, I felt that I was misled by the answers to some of my questions. Laasa, spoke to me with understanding and empathy. She explained, very well, the way the program actually works and then offered me some discounts to make up for my irritation and aggravation. She is a vary good representative and an asset to your company.
Business response:
Thank you for this review. Laasa does a great job with our customers. Please know that our QM Department is going to review your initial sales call to see how that was handled. Should you have any additional questions or concerns, please do not hesitate to contact our Customer Service Department.
Laasa P. is a excellent representative!!! I loved that she cared enough for me to help me out with the issue that I was having and she made sure that I was OK before we got off the phone. She's an excellent representative not saying there are not any good ones like her but she's the second one that has provided me excellent service and this is one of the reasons why I will keep with this company because of positive attitude like that. KUDOS LAASA YOUR THE BEST!!!!
Business response:
Thank you for this wonderful review. We appreciate you sharing your experience with Protect My Car.
Frequently asked questions about Protect My Car
How is Protect My Car rated?
Protect My Car has a 3.7 star rating with 3,872 reviews.
When is Protect My Car open?
Protect My Car is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
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