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Protect My Car
- Insurance
- Saint Petersburg, FL
About this business
Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more
Location details
570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I got excellent customer service from senior agent Sandy S. I was a little upset when I called in, as I had just had a difficult experience trying to purchase services. But Sandy was very patient with me, and informed me of my options in a way that made me feel very at ease during the whole process. It was very reassuring to have someone explain your choices to you in such a careful and calm manner, especially after the bad experience I had just had. In short, I was greatly satisfied with the way I was taken care of by Sandy... read more
Business response:
Please know that we shared your Customer Review with Sandy, as well as her direct supervisor. Thank you for sharing your experience with Protect My Car's in-house auto insurance department. Should you have any further questions or issues, Sandy (or another team member) will be available to assist you during normal business hours.
Kyrika was excellent! I was calling to cancel. She saved the coverage!! She explained everything!!! *****
Business response:
Thank you for your feedback. Looking at your file, we see that there was a billing issue AFTER you submitted this review. Please know that a request has been sent to MEPCO (our third-party payment processing company) to fix that situation. Please feel free to give us a call should you have any additional questions or concerns.
My account is being professionally handled by Ms. Stacie S. She is a delightful and dedicated representative. It's been a pleasure to have made contact with her and I would not hesitate to call upon her again, if and when, the need arises.
Business response:
We LOVE hearing these types of testimonials. Stacie does an excellent job for us in our Customer Loyalty Department. Please do not hesitate to contact her should you have any further questions or issues. Respectfully, Protect My Car
I love how Protect My Car works with you in your situation to allow you to keep that great service. I would like to give a special thank you to agent Brenda West for providing great service, she was kind and humble just a sweet person with a great personality and she is #1 in book. ð??ð?¾ð??ð?¾
Business response:
We appreciate the "special thank you" to our employee, Brenda W. Please know that a copy of your Customer Review has been forwarded to Brenda, as well as her direct supervisors. Thank you for sharing your experience with Protect My Car.
Megan H. made me feel better after 3 payments at one time was taken out of my account. I was very upset at first but sh e assured me everything we going to be ok and that I would be vet9 satisfied Wh e n she finish and I was. Also enjoy the pleasant conv thankbs Mehan
Business response:
We're happy to hear that Megan was able to assist you and help to resolve your concerns. Please do not hesitate to contact us should any further issues arise.
Explain every detail of this policy am a happy customer, Kyrika was great.
Business response:
Excellent. Kyrika is fairly new in our Customer Loyalty Department, so these types of reviews validate our decision to promote her into that Department. Thank you for your sharing your experience with Protect My Car.
Couldn't be happier with the help I received from Sandy from PMC auto insurance. She helped me find coverage that I had all but given up I finding! Thank you Sandy
Business response:
Please know that we appreciate this review. Sandy has been with PMC Home & Auto Insurance since its inception. She is an incredibly valued and loyal employee. Please do not hesitate to give her a call should you have any further questions or concerns. Respectfully, Protect My Car's Management Team
Representative went above and beyond her job
Business response:
That's what we like to hear! Thank you for sharing your experience with Protect My Car.
Laasa P., did a very good job on helping me with my policy, very informative, very truthful, thank you very much Laasa P.!!!
Business response:
***** does a great job assisting our customers. Thank you for this recognition. We're happy to hear that she was "very informative" and "very truthful" and that she was able to provide you with excellent customer service.
Frequently asked questions about Protect My Car
How is Protect My Car rated?
Protect My Car has a 3.7 star rating with 3,872 reviews.
When is Protect My Car open?
Protect My Car is closed now. It will open at 8:00 a.m.
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