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Protect My Car
- Insurance
- Saint Petersburg, FL
About this business
Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more
Location details
570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Hopefully now it be worth me having ya policy
Business response:
We are confident that you will find great value in your new policy. Your vehicle is more than 10 years old and has more than 200,000 miles on it and currently needs some repairs. As you already know, these repairs can become costly.
Ms. ****** was very helpful, she answered all my questions. Great customer service.
Business response:
Thank you for this positive review. Please know that we just received your review, today (2/1/2019), even though it was posted on 11/19/2018. We checked your file and noticed that you cancelled your policy on 1/7/2019 (when you sold your truck). Please know that we value your feedback and we apologize for this belated response. We can only respond to Customer Reviews when they are sent to us by the BBB. In this case, your review was sent to us 2 1/2 months after it was posted.
Excellent customer service. Thank you
Business response:
Thank you for giving us an opportunity to answer your questions and address your concerns.
Yes you really helped me more then anybody else.thank you
Business response:
We're always happy to help. Happy Holidays from all of us at Protect My Car.
I am leaveing this customer review with a sence of GREAT SATISFACTION. When i called on Friday the 16th of November 2018, i had called with all intention of canceling my policy. Then i was conected to a lady by the name of Brenda W. This beautiful lady talked to me with such consern and caring words. She took the time to listen to me and to my reasons for canceling. She had such compassion and understood my situation. She had mentioned the rewards and if i had used any. I told her i knew nothing about rewards and if she coul... read more
Business response:
WOW! What an amazing review. Thank you for sharing this. Please know that I copy of your review was printed and delivered to Brenda and it was also shared with her 2 direct supervisors. From all of us at Protect My Car, please have a happy and safe Thanksgiving weekend.
Customer service was excellent. Would definitely need service after I purchase another vehicle.
Business response:
We appreciate your loyalty (having been a customer for over 2 years) and we completely understood your need to cancel (you got rid of your covered vehicle). Once you get your new vehicle, please give us a call. You should qualify for our preferred customer discount. Happy Holidays from all of us at Protect My Car.
Awesome customer service. A++++
Business response:
This makes us happy. Looking at your file, we're glad to know that Stacie was able to assist you. Should you (or your husband) have any additional questions, please do not hesitate to contact our Customer Service Department.
Sales people were very persistent and not willing to let me take the time to finish the research I am doing to make this purchase.
Business response:
Thank you for this feedback. We pulled your sales call for our Quality Management Team to review. Your sales agent (Kim) has been with us for awhile and she usually does a good job for us. We understand that the policy that you were initially looking at (our Ambassador Elite plan) includes Roadside Assistance and Trip Interruption (services that you already have and/or don't need). Our salesperson understood your objection and changed your quote to an Ambassador Pro policy (which doesn't include those additional services). T... read more
Had to file claim to have truck repaired. PMC was quick to take claim. I paid my deductible but PMC did not pay thier portion in full. I called back and spoke to Carl. He worked to figure out what happened and resolved issue as quickly as he could. Awesome job in resolving issure quickly. No extra money out of my pocket
Business response:
We're happy to hear that Carl was able to resolve your claims-related issue for you. Welcome to the Protect My Car family.
Frequently asked questions about Protect My Car
How is Protect My Car rated?
Protect My Car has a 3.7 star rating with 3,857 reviews.
When is Protect My Car open?
Protect My Car is closed now. It will open tomorrow at 8:00 a.m.
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