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Protect My Car
- Insurance
- Saint Petersburg, FL
About this business
Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more
Location details
570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Megan H. went out of her way to get me my reimbursement. She responed to me quickly and has kept in touch to make sur everything has been taken care of. I will recommend Protect my Car to my family and friends. They also worked with me to get the cost down so I could afford help with my car repairs. Grade A+.
Business response:
Thank you for this wonderful review. Please know that we just received this review today (2/1/2019), even though it was apparently submitted on 10/12/2018. Protect My Car makes every effort to respond to all reviews (both positive and negative) as soon as possible. We apologize for the belated response, but we can only respond to reviews that are sent to us by our local BBB. If we can ever assist you in the future, please do not hesitate to contact our Customer Service Department.
Very nice and provided alot information.
Business response:
Thank you for sharing your experience with Protect My Car. We're glad to hear that our Customer Loyalty Department was able to assist you.
Hats off too protect my car. You all found a very good sales lady. She can sell ice to an Eskimo.I called to cancel but she convinced me to keep it.Thanks Laasa
Business response:
We'll take that as a compliment. Laasa is a great employee and she does a wonderful job assisting our customers. Thank you for sharing your feedback.
She could not have handled the situation better. I will not feel the same about the C0mpany if I Don't get credit for the money you took from my account which she did not promise but she said she would check into it to see if it would could be done.
Business response:
Thank you for your honest feedback. Our records indicate that Melodi assisted you. She's one of our best. If your issue is not completely resolved in the next few business days, please feel free to give her a call.
Mr J. V. has really took the time to help me get the best policies for my 2 vehicles. Extremely polite and honest, wish there were more Repersenitives like him. I'm very please to do more business with him and the company. Thank you so much Mr V.
Business response:
Please know that we shared your positive review with Jeremiah and his direct supervisors. "Extremely polite" and "honest" are definitely two of the goals that we strive for on every call, with every customer. Thank you for bringing this to our attention.
Meghan was very helpful. I did not know I had options. I was going to cancel my policy until speaking with her. I appreciate all of her help because I still have coverage.
Business response:
Thank you for sharing your experience with Protect My Car's Customer Service team. We're happy to hear that Megan was "very helpful". We expect nothing less from our support teams.
Stacie s. was very helpful and nice thank u
Business response:
Thank YOU - for allowing us to earn your business. Should you have any further questions about your plan, please do not hesitate to contact our Customer Service Department.
A wonderful representative helped me with everything i needed
Business response:
Our records indicate that you spoke with Melodi on 10/1/2018. According to the notes in our file, it looks like she was able to provide you with the assistance that you needed. Please know that we shared your Customer Review with Melodi and her direct supervisor.
2 Words; Melodi G. To be fair, I wasn't interested in continuing as a customer of PMC. Calling in to terminate the coverage proved to be a chore as obviously the representatives are encouraged to strongly dissuade customers from doing so. In fact the initial representative resorted to sarcasm and snark when I was persistent. What would've been 1 star has been upgraded to 3 stars. Why the 3 stars? Because upon my insistence that I speak with a Manager, I was able to speak with Ms. Melodi G. who was a complete 180; apologet... read more
Business response:
We'd love to follow through on your advice. However, finding employees like Melodi is extremely difficult. We're happy to hear that she was able to resolve your issue as professionally as possible.
Frequently asked questions about Protect My Car
How is Protect My Car rated?
Protect My Car has a 3.7 star rating with 3,857 reviews.
When is Protect My Car open?
Protect My Car is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
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