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Protect My Car
- Insurance
- Saint Petersburg, FL
About this business
Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more
Location details
570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Your customer service managers are very informative and helpful, I look forward to using my policy.
Business response:
We're happy to hear that we were able to assist you. We look forward to earning your business. Welcome to the Protect My Car family!!
I think Megan was Awesome customer service rate 100 and if there was a scale to be measured from 1 to 100 it will be 100 she meet all qualification an and before I conversation ended I felt like I had Met A new a friend!!!.. and thank you guys so much for understanding!!!.. I appreciate it very much an early next year when I get myself established I will be returning back to you guys thanks to Megan!!!.. and May God bless you all!!!..
Business response:
Please feel free to give us a call should your circumstances change. Thank you for posting about your positive interaction with Megan in our Customer Loyalty Department.
Megan H. went out of her way to get me my reimbursement. She responed to me quickly and has kept in touch to make sur everything has been taken care of. I will recommend Protect my Car to my family and friends. They also worked with me to get the cost down so I could afford help with my car repairs. Grade A+.
Business response:
Thank you for this wonderful review. Please know that we just received this review today (2/1/2019), even though it was apparently submitted on 10/12/2018. Protect My Car makes every effort to respond to all reviews (both positive and negative) as soon as possible. We apologize for the belated response, but we can only respond to reviews that are sent to us by our local BBB. If we can ever assist you in the future, please do not hesitate to contact our Customer Service Department.
Very nice and provided alot information.
Business response:
Thank you for sharing your experience with Protect My Car. We're glad to hear that our Customer Loyalty Department was able to assist you.
Hats off too protect my car. You all found a very good sales lady. She can sell ice to an Eskimo.I called to cancel but she convinced me to keep it.Thanks Laasa
Business response:
We'll take that as a compliment. Laasa is a great employee and she does a wonderful job assisting our customers. Thank you for sharing your feedback.
She could not have handled the situation better. I will not feel the same about the C0mpany if I Don't get credit for the money you took from my account which she did not promise but she said she would check into it to see if it would could be done.
Business response:
Thank you for your honest feedback. Our records indicate that Melodi assisted you. She's one of our best. If your issue is not completely resolved in the next few business days, please feel free to give her a call.
Mr J. V. has really took the time to help me get the best policies for my 2 vehicles. Extremely polite and honest, wish there were more Repersenitives like him. I'm very please to do more business with him and the company. Thank you so much Mr V.
Business response:
Please know that we shared your positive review with Jeremiah and his direct supervisors. "Extremely polite" and "honest" are definitely two of the goals that we strive for on every call, with every customer. Thank you for bringing this to our attention.
Meghan was very helpful. I did not know I had options. I was going to cancel my policy until speaking with her. I appreciate all of her help because I still have coverage.
Business response:
Thank you for sharing your experience with Protect My Car's Customer Service team. We're happy to hear that Megan was "very helpful". We expect nothing less from our support teams.
Stacie s. was very helpful and nice thank u
Business response:
Thank YOU - for allowing us to earn your business. Should you have any further questions about your plan, please do not hesitate to contact our Customer Service Department.
Frequently asked questions about Protect My Car
How is Protect My Car rated?
Protect My Car has a 3.7 star rating with 3,872 reviews.
When is Protect My Car open?
Protect My Car is closed now. It will open tomorrow at 8:00 a.m.
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