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Protect My Car
- Insurance
- Saint Petersburg, FL
About this business
Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more
Location details
570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I spoke to Yvette T. on 9/10/18 she was absolutely wonderful she did her presentation and not only did I sign up for the program but we three way called my old boss & friend, and he signed up as well. I worked in sales for 20 yrs and she was able to keep me on the line and sell me and my old boss. Megan in customer service did a wonderful job as well they go above and beyond there call of duty. Thank you, ***** ********
Business response:
Thank you, *****, for this generous Customer Review. Looking at our notes, we've confirmed that the date of sale was 8/10/18 (not 9/10/18 - which hasn't happened yet ;-) Please know that we've forwarded a copy of this review to Yvette and Megan. Welcome to the PMC family!!
She Had Very Good Customer Service Skills.
Business response:
Thank you for your positive review of Protect My Car. Looking at your file, it looks like you spoke to Brenda W. Please know that we forwarded a copy of your review to Brenda and her direct supervisor. Thanks again for taking a moment to recognize the great customer service that you received.
Just got off the phone with Jeremiah V. from Protect My Car. I was about to cancel my contract. Jeremiah was able to convince me why I should not and provided me with information that had not been shared when I initially took out the policy. I really appreciated all the information he had to offer. I am continuing my policy and giving a hefty 5 star review. Great service and Great personnel.
Jeremiah V. is the best representative that Protect My Car Rewards has employed. He is thorough and provides information needed to make a decision that can be difficult without specifics. He provided extensive explanations and details about Protect My Car.
Business response:
We appreciate your generous Customer Review. Please know that Protect My Car offers its awards program as an additional benefit to its customers, but our employees work for Protect My Car, not Protect My Car Rewards. In any event, we're happy to hear that Jeremiah was able to assist you with your contract.
More than great customer service but AWESOME to say the least!! I was 100% sure and head-strong about cancelingl my policy today but after discussing my concerns with one of your amazing associates, Mr. Jeramiah V. he has taught and with facts, convinced me of the many positive benefits of Protect My Car services. I've had the pleasure, on a Monday morning to speak with such a positive, pleasant, helpful, knowledgeable, personable, well versed, energetic and courteous individual who also brightened my day! He managed to also... read more
Business response:
Thank you for the very generous review of Protect My Car. We're happy to hear that Jeremiah was able to assist you and keep your contract active (while making it more affordable for you). Should you have any further questions or concerns, please do not hesitate to contact our Customer Service Department at 1-888-965-1591.
Jeremiar V. did a grate job
Business response:
Thank you, *******, for sharing your experience with Protect My Car!
Was very very helpful, patient, and kind.
Business response:
Awesome! We love to hear this from our customers. Please know that we linked your positive review to Laasa and we forwarded a copy of your review to her and her direct supervisor. Thanks for sharing.
I almost gave up on protect my car and someone just got me right back into it, I guess I just want thinking straight and the lady just got me thinking straight again for keeping it, so thank you for helping me with that
Business response:
We're glad to hear that you kept your coverage plan active. The plan pays for itself after a couple of oil changes and/or minor repairs. In the event that you experience a major repair, your savings might exceed the total cost of the contract. Thanks for sharing your experience with Protect My Car.
Chaz B.helped me with my cancellation he was awesome! Got everything straightened out and he walked me through everything that I needed to know. I can not say enough good things about this customer service experience.
Business response:
We're happy to hear that Chaz handled your cancellation with professionalism and respect. That means a lot to us. We consistently train our employees to treat EVERY customer with respect (even those that need to cancel). Thank you for sharing your experience with Protect My Car. Should you ever need our services again, please do not hesitate to contact us.
Frequently asked questions about Protect My Car
How is Protect My Car rated?
Protect My Car has a 3.7 star rating with 3,857 reviews.
When is Protect My Car open?
Protect My Car is closed now. It will open tomorrow at 8:00 a.m.
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