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Protect My Car
- Insurance
- Saint Petersburg, FL
About this business
Specialties ProtectMyCar.com offers extended warranties and maintenance plans so you remain protected far after your manufacture warranty expires. Protect My Car offers consumers extended auto warranty plans that provide real coverage for vehicles that are no longer covered by their manufactures warranty. Whether you bought your vehicle new or used and your manufacturer warranty is about to expire or just has, an extended auto warranty plan can save you thousands of dollars a year in repair bills. The majority of vehicle rep... read more
Location details
570 Carillon Pkwy 3rd Floor, Fl 3, Saint Petersburg, FL, 33716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I just spoke to customer service her name is : Jessica, I was going to cancel my order! Jessica was able to satisfy me with additional information I decided to keep my policy with protect my car! Thank you Jessica for your kind words.
Business response:
Thank you for sharing your experience with Protect My Car. We're glad to hear that Jessica was able to assist you. Please do not hesitate to contact us, in the future, should you have any additional questions or concerns.
Ms. Jessica T. was excellent at giving me a piece of mind about this company. I trust people very little in these days in time. Thank you
Business response:
Thank you for sharing your experience with Jessica and Protect My Car. We're glad to hear that she was able to give you the peace of mind that you were looking for. Please do not hesitate to contact our Customer Service Department, in the future, should you have any additional questions or concerns.
I would like to thank Mr. Jeremiah V. for helping me with all my concerns. He went above and beyond in assuring me to keeping my contract was the best thing that i had going for my truck. This is what customer service should be about,taking care of the customer, by all means. Make me feel good to know,that there are peoples out there like Mr. Jeremiah V. Thank You Sir!!
Business response:
Thank you! We appreciate the kind words. We're always happy to hear from our valued customers. And we love hearing when one of our employees provides a world-class customer service experience.
I was very pleased with the service I received. Megan H was very polite and helpful. Thanks Megan.
Business response:
We LOVE hearing from our satisfied customers. Thank you for sharing.
Great customer service. Jeremiah explained everything to me.
Business response:
Thanks for the compliment. We strive to provide excellent Customer Service. We're glad to hear that Jeremiah was able to assist you. He's one of our best in our Customer Loyalty Department. From all of us at Protect My Car... Here's to a great weekend!!
Jessica T. at protect my car was beyond excellent. Thank you ****** Harpster.
Business response:
Please know that we shared this positive review with Jessica and her direct supervisor. Thanks for posting about your experience with Protect My Car.
My experience with the Customer Service Rep was entirely satisfactory. My Rep was knowledgeable, cordial, friendly and seemed to go out of his way to give me the best service experience attainable. I suppose if his service had been any better I would have to name a child after him!
Business response:
Very interesting review. We're glad that our Customer Service Representative was able to assist you. Thank you for sharing your experience with Protect My Car. Jeremiah is a good guy and a great employee, but I wouldn't name my next child after him...
Mary would not let me cancel my membership. She tried to educate me in the benefits as I had never used the insurance since registering. She was very persistent and I agreed that I would continue for a while longer. My payments are just annoying and a lot of money. So she reduced my payment. I am still frustrated as now I have to do a manual payment. But I do appreciate Mary. She's pretty good at persuading a person and obviously believes in her product.
Business response:
After reading your Customer Review, we looked at the Notes in your file. We understand that you were in a rush when you were speaking with Mary. When you have some more time, it would be worth continuing this conversation so you can learn all of the benefits of your coverage plan. We understand that you are trying to save money and buy a house. Our plans are designed to help our customers save money (especially when you are staring at an expensive repair bill).
Excellent customer service and helpful.
Business response:
Thank you for posting your review of Protect My Car. Our Management Team just reviewed your file and we're happy to see that Jeremiah was able to assist you in finding the right coverage plan for your budget. Should you ever have any additional questions about your plan, please do not hesitate to contact our Customer Service Department at 1-888-965-1591.
Frequently asked questions about Protect My Car
How is Protect My Car rated?
Protect My Car has a 3.7 star rating with 3,857 reviews.
When is Protect My Car open?
Protect My Car is closed now. It will open at 8:00 a.m.
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